If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

Stopped by this business at 11:57 am, Wednesday and the door is locked. No sign that they are…read morebriefly closed at noon. Call the number to see if they are open at all today, I'm met with a snobbery tone asking if she's allowed to eat lunch at noon. First. There's no sign that says lunch breaks at noon, secondly because I'm gonna meet your snobbery tone with facts and remind them it's 11:58. Normally I wouldn't care but this woman had such an idiotic tone, she needed a reality check. Put a sign on the door that you're out lunch. Don't answer or talk to potential customers like you're familiar. Act like you're there to serve customers-- it's the job!

I like this place a lot since I have been here and it's been a month. My experience with Mya was…read moreamazing and me being a business owner I'm glad to have access to my unit when I need to.

Great accommodating service, great communication, had no issues at all when looking for a unit…read more Employees are respectful and polite

Fantastic customer service! Crystal is amazing and super helpful! We are pleased with our…read moreexperience.

Crystal was a big help great customer service. Well kept and clean units. And they have access till…read more9 PM

I used Keller Self storage for a U-Haul rental and so impressed how easy it was. Brad was extremely…read morehelpful and nice. Picking up the U-Haul and drop was a breeze. Definitely recommend using Keller Self Storage.

We rented a trailer and were completely unprepared. Dee went above and beyond to make sure we got…read morewhat we needed and were on the road as quickly as possible. If you rent here, you'll be taken care of.

The office team is amazing! Great customer service! Ariel is always so helpful and friendly! I will…read morenever use any other storage company! They go above and beyond to help their customers! Not to mention by far the most affordable and they can even provide insurance and it's still cheaper than the others but better service!

They go way beyond excellence in costumer service and are by far the best to store your belongings…read morewith around! Wonderful experience every time I communicate with any one of the employees or office staff. Would definitely recommend this business to anyone wanting to store in with a quality business and exceptional staff.

Michael is such an amazing manager! Has been extremely helpful and resourceful for my 2+ years…read morebeing here. Each call, each question he's always been there to help me. Payment process has been a smooth sailing and even though I can do it online, I prefer to do it over the phone and he's very willing to help me out. He has gone above and beyond for me on every occasion and I'm grateful for all he's done. I recommend this facility! I've visited a good amount of locations prior and this one feels like home.

What a dream to work with Michael Duncan who is so knowledgeable and helpful with getting us a…read morestorage unit. Made our experience stress free and able to help with all our questions and concerns. Highly recommend to anyone looking for a storage unit. Reasonable rates, very clean and safe with excellent customer service!

I reserved using the Online Tool that helped me save a significant amount of money upfront and used…read morethe Call Center. The workers there were so pleasant, intelligent, I almost rather continue chatting with them - they were very cool. When going to the actual location - Jennifer and Keysha were so helpful and patient with me while I decided on the actual unit I wanted. They carefully explained everything to me. They units were clean and secure. This is my first experience with storage and I have very impressed! Outstanding job to everyone who make Extra Space Great!!!

Derrick Smith made the whole process a breeze and was very very helpful highly recommend Extra…read moreSpace Storage

Fast and easy move in. Everything was deep online before I arrived. On site management took me to…read moreyour the unit, I made my payment and was ready to move in, in less than 30 minutes

The Lady was super sweet Trisha my couch wouldn't fit n she fixed everything she made my day I will…read moresurely be back n send people her way