I'm extremely disappointed with the service department. After spending over $4,000 on repairs, my…read morecar still pulls to the right. They performed an alignment not once, not twice, but three separate times -- and the issue remains unresolved. At this point, it feels like guesswork instead of professional diagnostics. An alignment should not need to be redone three times without correcting the problem. For the amount of money I paid, I expected competent work and a properly functioning vehicle. Very frustrating experience, and I cannot recommend this service department based on the lack of resolution and quality control.

I purchased my wife's Acura MDX here after shopping Bridgewater and Springfield Acura. I went in…read moreafter work, made them aware I was serious about buying it now, I made an offered and they accepted. My wife was excited when I surprised her with the exact car and color she wanted. They also threw in the OEM mats for me.

This wasn't a review I was looking to write, but the blatant disregard for customer satisfaction…read moreand convenience made it an easy one to do. I went to Deals on Wheels on 3/30/17 to look at and purchase a car. I was ready to buy the car that night but there were some minor issues with it. Steve told me he'd send the car to their main location, World Class Auto in South River to be looked at because he didn't want to sell a car that needed work which would hurt their reputation (the irony here is outstanding). To make a long story short, that was the last I saw the car or heard from anyone. After repeated calls and a couple messages left with no call backs it wasn't until I had to actually drive to the main location (World Class Auto) to inquire about the car, almost two weeks later, that I was told the car was sold without anyone contacting me to even tell me it was ready. Avoid at all costs. This place is not worth the time and aggravation and the level of ineptitude is infuriating. They clearly value a sale much more than treating their customers right.

You would get great service before you purchase any car from them. They are always polite but won't…read morerecommend you to trust them. My car was giving to me with out been clean and I was told that the car had 2 keys but I was only given one. I was told to come back in a week for the second key. But they keep telling me that is not here yet. To comeback the following week. It has been 2 months now since the time off purchase

Had the pleasure of ending my car search here, both of the salesmen and Amhet the owner were HONEST…read more#1, a refreshing change from May dealers I encountered on the search for my very specific vehicle. When I had a minor issue with an as-is sale, no questions were asked other than can you bring it in tomorrow? The cars were in good shape at this lot and they fo not pressure you at all, I mean like almost playing hard to get! But it wasn't hard to get the exact Toyota 4x4 I was looking for. My neighbor recommended them, he and his family bought multiple cars here and I can absolutely recommend Blue Star Cars as well.

Ahmed (owner) is very personable and accommodating. Not only does he know how to handle the…read morebusiness, he is very knowledgeable about cars and cares about the customer. It is not the biggest and flashiest dealership, but rest-assured Ahmed, Nixon, and others will take care of you and help with whatever is needed. Will definitely recommend to family & friends!

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!