Sales, installation & repair guys have all been great. However, customer service is terrible. They…read moreneglected to pull permits. The President of the company came out during installation & introduced himself with promises of being available should I have any issues. Yet he was elusive & never took my calls. I love my panels but really need to stay on top of things. They do not monitor the panels closely once in operation as promised.

WHY IS MY BILL STILL SO HIGH!!! The AC doesn't work, and it's summer, so we are not using the…read morefurnace, which doesn't work anymore either. The promise of lower electric bills is not coming true!!

The following review is based on my personal experience with Loyl Construction…read more TL:DR version: Loyl is great, you won't be disappointed if you choose them for your project. We had a "3/4" home remodel, essentially everything except the kitchen. Our previous home stats were 3 Bedroom, 1.5 bath. On completion we have a 4 bedroom, 3 full bath. No additions were added to the home, we just finished the lower level and remodeled existing space. We had Soren as our project manager. Soren was great and very responsive to texts/calls. It is nice having a single point of contact that you can reach out to if you have any issues. Build quality from the sub-contractors Loyl hired on our project is excellent. Special shoutout to Tom and his crew (framer), Jackson and Martin (VerPlank Electric) and Marvin and his crew (paint). The plumbing crew also did excellent work, although I'm not sure of the company name. Our house required some special attention to HVAC. The HVAC company did their best to get everything right, and I thank them for it. Billing was straight-forward and based on progress milestones. I appreciated Loyl's approach to billing in my project, with billing only for what I could go down and verify was completed. There was absolutely no feeling of "shenanigans" when it came to billing. Overall timeline for project completion was extended due to several factors, some of which was on Loyl's end and most of which was on my end due to change orders. Overall, project timeline was as follows: Start: May, 2025. Final Completion, January 2026. Living in a home during a whole home or 3/4 home remodel is challenging, especially with children. Loyl was very considerate of this, and ensured that steps were taken to maintain a livable space during the project (i.e. Water down only for the workday, new furnace removed and installed same day, power only out during the workday, etc...) This was greatly appreciated during a project that forced all 4 family members to one floor. Final thoughts: If we ever remodel our kitchen, Loyl construction will be the first company I contact.

From the owner: Improve Your Quality of Life with LOYL: For All of Your…read moreRenovation and New Construction Needs

This team is thorough, thoughtful, knowledgeable, timely and my absolute number one choice. They…read morehave conducted two home inspections for us and I have felt ultra prepared and informed with the information provided. We have had zero surprises from their efforts, which is a large difference from other companies we have enlisted in past purchases. I am so thankful for their expertise and wouldn't buy a West Michigan home without their inspection and approval prior!

Prompt arrival and very thorough inspection of the home, the out building, and the property…read more Professional and polite during the careful and detailed observations. He carried with him equipment for detailed factual findings that many of the other inspection businesses did not offer. His meticulous approach found multiple defects and issues that were of great importance to our health and welfare, and he gave helpful recommendations on how we might approach and remedy the problems. I highly recommend The HOME examiner INSPECTION SERVICES to anyone and everyone who is buying old or new. He has saved us from future problems and headaches down the road in both our health and the health of the structures and property. We genuinely believe he is one of the good guys out there and are very grateful for his quality approach and careful inspection of our home.

I read a few positive reviews about East End Plumbing and thought I'd give them a go. My house is…read moreabout 30 years old and the exterior water faucets needed attention both outside and inside my house. Matt and Issac came out and if I had to come up with one word to describe the services provided by these two and East End it would be "impressive". I would absolutely work with them again and based on my experience today, would highly recommend. In fact, i would like to discuss my annual service work on my generator with them. Very fast service. Very honest.

Ask for Cohan! Him and Neo were great. I had a wonky gas line running across the house feeding an…read moreold fireplace I wanted removed. They made sure everything was done right, safe and fast. Cohan took the time to explain the process and price options to make sure I was comfortable with whatever we decided to do. I greatly appreciated that. Awesome customer service is too rare these days- thanks fellas!

While I have not hired anyone for this project yet, these guys were the most laid back about coming…read moreout and providing us with a quote. We have a major basement remodel, with bathroom and laundry room attached, in mind. Most companies I called were more high pressured. These guys were laid back, relaxed, and understood that it's a big decision to pull the trigger on a $$$$ remodel. The fact that I have spoken to the guy who came out to give me a quote via text, email, and phone now and we don't even have a contract signed with them just shows me that when I'm ready, they will be ready to tackle the job and work with me.

We have the misfortune of still being in the fallout of having Trace Antcliff and Lifetime Home…read moreProducts do a home remodel project for us. We hope sharing our experience can help others avoid a similar horrible experience. We thought we had done our research after getting Lifetime Home Products' information from a local lumber supply, reading reviews online etc. We could not have been more wrong - the deeper we dug after starting to have red flags pop up, the more concerned we became and unfortunately, those concerns are our reality now. We have been informed of more and more people that have had similar issues and are also living this nightmare - a search through LARA's (Michigan department of licensing and regulatory affairs) website at past complaints, licensing, etc is very eye opening and we highly encourage everyone do that before hiring Lifetime Home Products and anyone working with them. Consider researching online, and calling around, and looking at LARA, not just Lifetime Home Products, but also Lifetime Home Products LLC, Trace (Tracy) Antcliff and Anthony Rainko. Anthony Rainko is supposed to be the managing member of the company per our contract and whose license is attached to the company and used....never once did we see, work with, or interact with him for our project. Through all the review sites you can as well through the formal Michigan licensing site - LARA (sure wish we knew about that site before we began this nightmare!). We hope you do not do what we did and write off the bad reviews as a few bad apples. We kept telling ourselves over the course of the project that Trace and the crew would resolve the raised issues along the way and meet our expectations as well as industry standards. We were underwhelmed as the "punch list" (incomplete/unsatisfactory items) seemed to be ever growing instead of shrinking, and left with an incomplete project with code violations and poor workmanship. Highlights (if you can call them highlights) from our experience are below. Through the course of our project, we had 2 liens placed against our home. The first lien was from Trace not paying a supplier. While it did eventually get removed, this was only after Trace lying to us telling us it had been paid despite the supplier verifying with us numerous times it had not been paid and us following up daily after learning of these lies to ensure it was paid. The second lien, from one of the subcontractors on the projects is still unresolved. This is despite Trace telling us both verbally and in writing it would be paid and removed. To our dismay and consternation, this was also paired with a formal complaint via LARA against Trace by that subcontractor. Trace not paying these suppliers/subs was despite getting a large deposit from us, and weekly payments from us through the course of the project all either on or before dates agreed. In addition, multiple times Trace informed us of subs quitting or being fired (drywallers, painter, electrician, HVAC subcontractor, general workers, and the one that was most alarming to us, just before work began, the person that was supposed to be our project lead and main contact vs Trace, was instead going to be launching a restaurant). It was not a good feeling to be kicking off and mid-project and not having a stable, consistent crew to complete it. As the project neared what we hoped was completion, Trace then tried to add close to $10K to the final payment amount. This is after he tried to bully us into making the final payment on the project without final inspections being passed, a lien still against our home, the project incomplete, and incomplete multi-page "punch list". Despite explicitly telling us that any changes would be handled via a change order so there was no confusion (per the contract), a paper trail and having a full project bid, we were asked multiple times in the project for additional funds to cover "overages" by subcontractors after work was completed and no change order was presented for why this would all of a sudden cost more than the scoped work and bid. In our life experiences, contracts are meant to protect both parties of a project - unfortunately, in our experience with Lifetime Home Products, Trace does not follow his own contract. This has led to headaches and thousands in legal fees for us as we have worked to untangle this mess. Our nightmare has only continued since Trace told us the project was complete when it wasn't anywhere near finished and still isn't.

We shopped around a lot! (Several places in GR, Kalamazoo and even Chicago) Then finally found…read moreBridge Street Lighting. Darren has been exceptionally helpful and since this is a small family owned business he has been able to customize in ways that no other lighting store offered. This is easily the best lighting store I have ever dealt with!

They are always helpful whether the need is for old or new. I'm thankful for a business like this…read moreto take care of my lighting needs.

I recently had a new roof installed by these folks. They are absolutely worthy of a five star…read morereview for several reasons. As a person who does his research I took several bids and educated myself as much as possible prior to picking a company for this job. I've noticed doing my homework beforehand has always paid off especially when it comes to doing construction or renovation work. First, there are a options when it comes to roofing. They range from necessity of removal of the existing roof to the type of roofing material used for replacement. Hunter at Bay to Bay came out and made a thorough explanation of every detail necessary. His explanations were directly in line with what I had researched so I appreciate that level of consistency and honesty. The fact that their quote was nearly 25% lower than another competing bid was definitely icing on the cake. Their quote also showed a great deal more detail regarding exactly what was being done as well as materials used where as other quotes seemed almost random and elusive. A group of hard working gentlemen came out and did a beautiful job installing the roof. The roofing also came with a great warranty that will stay with the house for decades to come. Additionally, Hunter came out to inspect the job and meet with me regarding any questions or concerns. That was a really nice professional touch on top of a job well done. I highly recommend these guys as well as a high-five to Hunter for seeing to it that everybody did a great job.

I gave it a 1-Star because you can't give it a ZERO…read more We are still waiting for the Court Order Judgement to be paid. We were awarded a judgement of $5,497.97 and still haven't seen a penny. Avoid this company at all cost.