1. Big Lots

    1. Big Lots

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    Gastonia, NC

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    Big Lots

    4.0 (7 reviews)
    Open 9:00 am - 8:00 pm
    Updated 3 months ago

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    5 years ago

    This Gastonia big lots store has the best employees. They are so helpful and they have such a great attitude I freaking love them.

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Walmart Supercenter

    Walmart Supercenter

    2.2
    (13 reviews)
    0.2 mi
    $$

    I am not much of a WalMart girl due to all the people. I went to buy a grill. We entered through…read morethe Garden Center and was greeted by 2 associates that were passing out "Troll" hair and doing face paintings. Very nice and friendly my daughter loved her "Troll Hair" and getting her face painted. We looked around the whole store. I was not impressed with the selection of gas grills, I did settle on a 3 burner. The toy section was a mess,we walked around and looked at the toys we stopped near the bikes and we were right beside an associate for several minutes and she looked at us several times and never spoke or even acknowledged us. We went to the Easter or "seasonal" isle to get some Easter eggs. It was disastrous and highly unorganized. You could not tell the prices of anything. We also looked through the clothing department for kids and was only spoken too by the associate after I was telling my daughter to stay by my side because people were crazy. (In regards to strangers approaching kids in our area) She had many times to acknowledge us. We then had to head all the way across the store because the Easter candy is in a completely different section of the store instead of with the Easter items. Since I was buying a grill we went to check out in the Home and Garden Dept. When we first got in line there were 2 cashiers and I was unable to get the grill and the gentleman that checked me out said he would get a buggy and get the grill for me, however by the time we were finished and I paid the other cashier had left and there was a huge line behind me. I went and found a buggy and got the grill down myself. I am not that tall and the grill was up fairly high and for a female it was not that easy to get. We left the store and the gentleman that checked me out was apologetic about not helping but I told him not to worry about it, it was fine. The ladies that did my daughters face painting spoke as we walked out and the guy at the entrance of the garden center spoke and said thank you and gave us a huge smile. I wish I knew there names. I truly appreciate kind and helpful associates. It can make or break your whole shopping experience. I have this 3 stars due to the disarray of the store, the selection of gas grills and the employees that we were very close to that did not even attempt to speak.

    I recently had a disappointing experience while shopping for towels and blankets at Walmart, and I…read morefeel compelled to share my feedback. The associate I encountered was not only unhelpful but also seemed indifferent to my questions. When I asked for assistance in locating specific towels, she appeared frustrated and dismissed me without offering any guidance. It felt as though my presence was more of a nuisance than an opportunity to help a customer. Additionally, I approached the manager to express my concerns, hoping for a resolution or at least an acknowledgment of the service issue. Unfortunately, she mirrored the same lack of professionalism. Instead of addressing my concerns, she was curt and seemed uninterested in improving the customer experience. Overall, my visit left me feeling undervalued as a customer. I hope management takes these comments seriously and works to improve the training and attitude of their staff, particularly regarding management training. Very unprofessional.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Dillard's

    Dillard's

    2.9
    (12 reviews)
    4.5 mi
    $$

    I absolutely love the Dillard's Outlet Store. Whenever I come into town to visit my sister and…read morebrother-in-law, I always make a stop here. This outlet truly has endless, high-quality pieces for a lot less than what you'd pay at a regular department store. The store is always neat and well organized, with a great selection of shoes and clothing. I honestly can't count how many pieces I've picked up over the years. I like to get there as soon as they open so I can take my time browsing before it gets crowded--you can really look around and not feel rushed. I learned my lesson once when I saw something and thought, "Maybe next time." There was no next time, lol. Things move fast here, and the inventory is constantly changing. I recently grabbed a pajama set from here for a trip, and everyone loves them. They were super cute, only $14.99, and when I tell you they are comfortable--I love them! I've gotten tops, shoes, dresses... you name it. I also really like their selection of bathing suits. If you're a bit top-heavy, it might not be the best fit since they sometimes forget about those of us with a little more up top (lol), but the colors are vibrant and fun. The shoe section is one of my favorites as well. We brought our mom one time, and she walked out with 10 pairs of shoes for under $150--yes, seriously! And these were quality, name-brand shoes. The staff is always friendly and helpful. I'd definitely recommend setting aside at least two hours so you can take your time and really go through the store. I'll definitely be back before the end of the year--this is a must-stop for me every time I'm in town.

    Very rude staff. An older, heavier gentleman told me I couldn't continue shopping because I was…read morecarrying bags that I had already purchased from this same store. I was simply looking at a pair of glasses and planned to buy more items, but instead I was told to leave. I've been coming here for years, even before the mall started declining, and I've never been treated like this. The customer service was disrespectful and unprofessional. I'll be reporting this to the Better Business Bureau. I definitely do not recommend shopping here.

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    Dillard's
    Dillard's
    Dillard's

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    Big Lots - deptstores - Updated July 2026

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