These guys are the best! My friend had a break issue while we were riding. We popped in Big Mama's, they fixed it immediately and didn't charge her. I will take my bike there in the future! So nice! read more

Sal and his team are the best in Naples and Collier County! They have an awesome selection of rentals and they also do a great job with repairs...5 STARS all day, every day...! read more

I called from California asking for help because I knew they carried a bike I recently purchased in California. I was looking for a particular part that was hard to find. Tony gave me excellent customer service and went the extra mile to text me a picture of the part I needed. I tried other bike shops and Big Momma's and Tony was the only company to take time to make sure I was happy and serviced. I told Tony that if I was ever near one of his shops I would make sure to visit and support his company. Thanks Tony. read more

Easy to reserve bikes online. Pick up was a breeze since I paid in full ahead of time. Owners are great to work with. Highly recommend.

Stopped in looking for some cruisers, we did not want to spend a lot as we are on the gulf and have no shelter for the bikes. Tony lined us up with a fine pair of used cruisers, threw in a couple extras to get us rolling and even delivered them to us the same night. Great guy, great business We are having a blast seeing the town on bikes! read more

I love Big Mommas!! They are so nice and super helpful..I bought a used diamond back bike from them several years ago for $125 and its still going strong!! Also if you need something fixed quickly or say you need a bike seat changed out they will do it in about 5-10 min and not even charge you! Highly recommend them for buying, renting and repairing bicycles!! Customer for life ! read more

I have shopped here twice once in 2017 and once in 2018. This is a full service bicycle shop with knowledgeable and friendly workers. The rental process was painless and thoughtful and reasonable priced. I had occasion to visit them with a new Biria step thru bicycle the required an adjustment of the gears. This was done efficiently and expertly. Any question I had was answered fully. I have been riding bicycles for 60 years and been involved with many shops: this place is the real deal and a value at that. read more

We were greeted cheerfully and got great service! These guys are in a great location and really go the extra mile to make sure you have a great experience. They have something for everyone! Tandems, trikes you name it! You're never too old to get out and ride your bike and they make it happen. Impressed! read more

Best bike shop in Naples- service oriented, no pressure sales. Great with my 80+ mother and her boyfriend too. Rental prices are good too. Definitely recommend this shop! read more

Small local shop with top notch service! Tony helped us select our bikes and delivered them to our front door!

We bought two Marin cruiser bikes after testing 3 different brands and types. (And going to 3 other bike shops.) Super knowledgeable about bike fitting. I have back issues and he adjusted my bike for the best possible ride. We highly recommend this place as the shop in Naples with the most experienced and helpful staff. Good prices too! They also have high quality, expertly tuned rentals. read more

As a winter Naples resident, it's sometime hard to make all the right contacts. After a Google search, I found Big Momma's for a bike repair. She could not have been more rude!!!! I called today looking for a specific bike tube to replace one on my extremely tall husband's custom bike....a 32". Big Momma proceeded to lecture me on the fact that Target/Walmart stink (not where I bought this bike, by the way) and anyone who buys any bike other than a German bike (sold by her) is an idiot. And that our bike should be trashed right away. Upon conclusion of her lengthy and abusive lecture, she said "bye" and hung up on me. I did manage to fine the necessary part online right away for next day delivery, free. If I did throw this bike in the trash, I would NEVER purchase a replacement from this high-and-mighty bike shop owner. No thank you. STAY AWAY...unless you enjoy being talked down to. read more

Rented three bikes for my three tykes and found the staff and bikes excellent. The boys were allowed to choose whichever bikes they wanted and pickup and drop off were very casual, professional, and convenient. Highly recommended. read more

I can't remember the last time I have met people who love what they do like they do at Big Momma's. They go out of their way to accommodate, giving you the best gear they have (which is great gear), doing it all with great enthusiasm and care. They truly bend over backwards to make your experience an excellent one. Don't go anywhere else! read more

If you want an idea of what Big Momma is like, please read her response to Amy's 1-star review. We had a similar experience in which Big Momma attempted to force our grandson into a child seat that wasn't the proper fit, then jammed a bike helmet on his head that didn't fit him. The poor kid was about a year old. As Amy indicated, Big Momma was rude throughout. We will never go there again and will discourage our Naples friends and anyone else from going. read more

Great local business that provides excellent service! I brought my recently purchased bike off EBay in for a tune-up and the guys at Big Momma's put it together for me, cleaned it up, and had it all working beautifully! They got it all done in one day. Appreciate the tremendous service and Big Momma's will certainly be my bike shop moving forward. read more

We rented two bike from Big Momma's for a two week period and couldn't have been happier . The Bikes where brand new , perfect style for long road rides. When the rental was finished, they happily came down to Old Naples and picked them up . This is our forth year renting from them and I couldn't imagine renting from anyone else. read more

Great place, friendly staff...ask for a map. Great prices.

Just found I had a flat tire and brought in my bike not knowing anything about the place. What a wonderful experience. They fixed it quickly and couldn't be more accommodating. Hunter was so nice and even helped me put my bike back on the rack. Great atmosphere in the shop. Definitely will recommend to anyone looking for bike repairs. read more

Just brought my son's bike in since he was complaining it wasn't riding easy (he's 4 so I took it with a grain of salt), they checked it out free of charge and adjusted almost everything. He is now riding happy and easier, I also bought my bike there a month ago and couldn't be more happy with the results. Great place to go. read more

It does not get better than this wonderful friendly, informative, accomodating gem of a store. I make sure to stop in every year when I'm in Florida for Christmas. Every single time I'm re-impressed! read more

Super friendly service, a family-owned shop that's a great place to rent bikes while on vacation -- or, if you're a local, when your family comes to town. They'll do tours with you all over Southwest Florida from Shark Valley in the Everglades to nice rides around Naples. read more

What a great experience - my 10y/o son and I rented bikes and Amy and her staff were so friendly and helpful. They made sure we were correctly sized on the bikes and knew where to go for a scenic tour near the beach. The entire experience was easy and highly affordable for an almost 2 hour ride. And they gave us each a bottle of water for the ride. read more

Amazing service at a great price. Just left my bike there for a tube replacement, but was amazed at the service. I would highly recommend this place. read more

All I can say is that Big Mama's Amy is a true-life angel. We rented expensive bikes from Naples Cyclery and took note of their sign stating they provide absolutely no roadside assistance. Sure enough, we were cycling in a gorgeous residential neighborhood far from the madding crowd when my husband got a flat. We looked at the minimal tools provided by Naples Cyclery and knew we were in big trouble. As we struggled with the tire, out of nowhere, Big Mama miraculously appeared in her big red truck. She was sweet and funny and had the tire fixed in two minutes! Thanks to Amy for giving us a happy cycling experience in Naples. Next time we know where we will rent our bikes. read more

Great service at this local bike shop. You walk in and immediately feel like you are a 'local'. All types of bikes, from cruisers to road bikes. We got a couple of cruisers, with lock and basket for $20 each for the day - and couldn't think of a better way to get around Naples! read more

Can't recommend this place too highly. Good people, good bikes, excellent service...

Great service - guys who run it are very helpful and know the area well. Down from Toronto for a vacation and rented a multi speed bike and helmet and lock. Had me off and biking in 15 mins with a free map full of bike routes, and suggested areas to see. read more

GREAT place to rent bikes in Naples FL. Sal set up three of us ladies with nice bikes with baskets and locks for a Very reasonable price, with hourly rates, and it included helmets. read more

Great speedy service. They took the time to not only change out my tire tube but check and fix a myriad of other issues from the bike having not been properly put together. Pleasant and reasonably priced compared to other Naples area bike shops. read more

What fun! Ngreta location to hop on gulf shore and ride down to Olde Naples (a nice, easy and eautiful 7 or so miles), and im sure equally easy to ride elsewhere. Very nice staff, stocked up with cold water and sweet bikes with ate-ps to pull the kiddos. Geat famil fn! read more

This is the place to buy a bike! Tony listened to my specifications, then put me on the perfect bike! I test rode the bike and loved it before I left the parking lot. Tony delivered the bike to my home, adjusted the seat for me, and went over details. There are a number of bike shop options in the area, I am glad I found this one! read more

Great bikes and even better service. They gave us a fantastic on some new Bianchi bikes and we couldn't be happier!

I'm here for you and I am going to save you a bunch of time. Get your bike(s) here. I looked all over town and these guys are the best hands down. They have a great variety of different makes. We met with Tony to explain what we were looking for. Rode a few different makes and models. Ended up with 2 3G's. They didn't have the model and colors we wanted and 3G was on back order. They followed up and got us the colors we wanted quickly. Set them up and delivered them straight to our door. The Mrs' was a little uncomfortable so Tony took the time with her and ended up lowering her seat just a bit. All could not be better. A big thank you to Rich and Tony!!! One final word, price was right too. read more

My son and I enjoyed a nice bike ride together today courtesy of Big Momma's bike rentals. Great service, great price ($5 per bike per hr) and just about the best bargain in Naples. Ask for super-friendly Amy. read more

I've been to plenty of bike shops in Naples and Big Momma's is the most welcoming. Everyone is very knowledgeable and eager to help. No matter how big or small the problems I've had with mine and my friends bikes I always take it to them. read more

Excellent, speedy and affordable service! Went to a store in Coconut Point and they quoted me 80% more for the same repair! Thanks Big Momma's Bicycle for the great customer service! read more

What a nice place to do business, the new manager Tony is so helpful! I would recommend this bike shop to anyone looking for a good value, excellent prices, top quality bikes for sale or rentals, finally a good old fashioned bike shop that cares! read more

What a wonderful experience! I flew in from Dallas and they had my rental bike ready. These guys know what they are doing. All bikes in fantastic shape...great quality products. I will definitely use them again! read more

We rented a bike for my daughter for the week. She loved it! Very nice people-great bike!