Horrible customer service, liars and conmen. Cant fix a string trimmer on 2 visits but still…read morecertainly want to get paid. When told my boyfriend would be leaving reviews as to their shoddy work, he was physically threatened and verbally assaulted and called names such as p*ussy when he wouldn't fight him in the front parking lot of the business. If you want to get ripped off, overcharged, belittled and threatened with violence, called dirty names then this is the place for you......

Ripping off kings! On an item I went to buy, was well over double the price at Pape's in…read moresandpoint, which is itself, expensive. Then they tried to keep my new item I walked in with. Not anything like the previous business, Idaho Rigging. Ripping chain, 75 cents a driver verses 33 cents a driver at Pape's. BEWARE!

Repaired lawn mower in short order and very reasonable cost. I highly recommend this service…read more Five star rating!

Peter is extremely helpful and very knowledgeable with his engine repair skills. Highly…read morerecommended, thank you Peter!

The day after I first wrote my review on the tow-behind mower I received a call that my walk-behind…read morewas ready to pick up. Wow! Fast service. Drove out and the mower had been cleaned and repaired. Started right up on the first pull. Very pleased with Newport Power Equipment and the owners. So much so that I dropped off a pressure washer to have a new pump installed. Pricing for the mowers was fair and reasonable. Dave discussed options and potential pricing to repair each item. If he can't repair the pressure washer for a reasonable price he has several for sale.

From the owner: We are a family owned business who is here to meet your small engine repair needs: lawnmowers,…read moregenerators, chainsaws, pressure washers, snow blowers, etc. David has 40 years of experience. He began driving tractor full-time in the summers at the age of 9 as he did custom haying with his family business. When he was in the middle of the field and his tractor or machinery broke, he had to fix it. So his mechanic experience began at a young age. After graduating from high school David went to college and obtained an AS degree in electronics. After graduating from college he worked for his brother operating heavy equipment for a few years. When his brother's health caused the business to end, David operated a family salvage store for 17 years. Besides managing employees, finances, and the day-to-day operations, David fixed and repaired any item you can buy at Costco. Next David was shop manager for his brother at Town & Country Tractor in Monroe, WA. Through all this experience, David can fix most anything. David opened Newport Power Equipment in 2018. We look forward to meeting you and your mechanic needs. He contains many certifications including Stihl gold and is an authorized service center for many brands such as Husqvarna, Cub Cadet, Briggs and Stratton, Sears, Coleman, and many more.

What a GREAT SHOP!! I grew up in Northern Ca and fell in love with Shops like this when I was…read moreyoung. When you open the door your greeted by the smell of gas & oil and Men who know how to still fix things and find you parts so that you may fix your own stuff. It's a shame that not many of these shops exist anymore. It was an absolute pleasure doing business with these guys! Melody MacKay

I dropped off my snowblower and was told they would look at it within 2 days. Since I was in the…read moremiddle of moving, I was not overly concerned about a timeframe. However, after not hearing from them for over a week, I called and found out they still hadn't even looked at it. They promised me they would look at by the end of the next day. Call back 2 days later and they still haven't looked at it. Promised me they would look at it first thing tomorrow. Called back the next day at noon, and it still wasn't looked at. Once they finally looked at it, they said the carburetor needed to be rebuilt. but that the rebuild kit wasn't made anymore. If I wanted them to fix it, they would have fabricate their own parts and would cost $160 or more. They were also very eager to tell me about some of the units they had available to take home that day. I said no thanks. I was charged $40 for the "diagnostic". When I got home, I searched for less than 10 minutes and found the rebuild kit for my snowblower, as well as multiple videos on how to do a carb rebuild on my own. I did that this last winter, and it ran as well as it ever has since I've owned it. These guys are either completely dishonest, completely incompetent, or both. I will never recommend them to anyone.

Sandpoint Pump and Power (Rick Housley) removed our 20 year old pump and pressure tank and replaced…read moreit with new components for our water system. SP&P were on time, not a single problem before or after, and did everything we asked. The icing on the cake was they Bid $5,000 and we got an invoice for $4,000, needless to say we were delighthed to save $1,000. The competion (we went out for a bid) was $6,000 plus. Great follow through and easier on the wallet to do business with these guys.

Customers be informed: New ownership 2021charges for drive…read moretime to site.  They are not out of Sandpoint they are coming out of Athol.  I was charged for 2 guys at $130 each an hour, and one guy $50 an hour from Athol to Sagle (95/Dufort/Lakeshore area.)  Charged 1.625 hrs one way = $503.75 so round trip $1,007.50.  This does not include the cost of work to be done it is only travel time which they say includes loading material and equipment.  This work was warranty work that was supposed to be fixed by previous owner.  Season and water levels prevented previous owner from completing work.  New owner does not recognize previous owner commitments.  Cannot evaluate the work since it was repairing an irrigation line that has not been turned on.

Country Homes Power has been AMAZING. We had a 19+ year old hot tub that needed to be replaced…read more We started at the fair grounds just to look and there was only one company (not local). I think the their hot tubs were on sale, but the staff were pushy, wanted a $100 deposit while we thought about it, wanted to deliver on Monday and then they were off to the next city/state and said everything would be fine, don't worry about getting it there, it will fit, electrical is good (felt as though they would say anything to just make a sell). We went to Country Holmes Power (also had an weekend event and they are local) and we were met by Garth. Garth acknowledged and spoke to my wife and I, but also our sons, who were with us that Saturday. Garth was not pushy, showed us their inventory and explained different tubs and care systems (O-care). We left that Saturday with no purchase and no commitment, just Garth thanking me and my family for stopping by and if we had any questions to reach out. The next week I called to set up for a free home consultation/inspection for removal of old, delivery of new and ensure electrical was good. I met James who came out and inspected the back yard, measured between gates, measured between ground and eve clearance, talked about which way we wanted the new tub facing...just very thorough and detailed. There was some questions regarding electrical at first. I then started working with Nik (Garth was on vacation) and Nik stepped in, answered all my questions, looked into answers he didn't know and got back to me and gave me time to think and talk with my wife without pressure. We also worked with Brian regarding financing options, he gave a print out of options and possibility's. My wife and I decided on a hot tub and were ready to move forward. We had a delivery date scheduled but due to the Spokane Fires I had to put it on pause. They were more than patient and waited for me to call them once we were ready. James and Nik delivered our new hot tub, help get it set up the way we wanted, installed the lift/cover, explained maintenance care and answered every questions I had. I did not feel like they were in a hurry and ready to get to the next job, they care about their customer and making sure they are happy. I normally do not write reviews but I should more often as I appreciate the information I get when looking at a company or product. I give Country Homes Power, Garth, Nik, James and Brian all 5 stars. From start to finish they were not pushy, answered all my questions, and I really feel they put in a ton of effort to make sure I was happy and satisfied. My entire experience was extremely positive, I will continue to use them and reach out to these four gentleman and I would recommend them to friends and family. Thank you Country Homes Power for the positive experience and for our new hot tub to enjoy! Jason

James and Preston arrived on site to deliver my hot tub. They worked with me to move things out of…read morethe way because I purchased a tub that was a top too big for the area that I needed to put it in, but we got it in there safely with no issues, they helped me set everything up and explained everything thoroughly on how to maintain and care for the hot tub. Also, Brian at the northside store has been exceptionally helpful and this entire process when I purchased the tub from the county fair everything from financing to delivery has been exceptional.