Needed a tire repair on my yard tractor. Took the tire to Big-O in Gardner. In a matter of minutes the tire was repaired and I was on my way. Thanks to Big-O, great service read more

I am saddened by this location. My son brought his car in today. He is convinced something is off, that it has a problem. He had the location in Lawrence check his vehicle out a few weeks back, they looked it over and also drove the car. They found nothing wrong. They also did not charge him a dime! Today, to get a second opinion he took it to Big O in Gardner. They did the exact same thing. And drove the car. They charged him 100 bucks. Come on now. Why. Charging college students 100 bucks to do exactly what Big O Did for free a few weeks back in Lawrence. Gees! Shame on you! I'm just shaking my head. Found nothing wrong with the vehicle but still got 100 bucks out of the deal! read more

I would never recommend this place. It's unfortunately one of the only places in town and it's not worth it. I went for an oil change and I needed to get a few tires. Half way through I get a call that I need new brakes and I have shock leaking. My 300 dollar total is now 2500 bucks. They went on to tell me how bad this was and needed to be fixed ASAP. I declined. When I got home my car had an oil leak all of a sudden. Come to find out they never fully put the bottom plate on and all of my oil leaked on my driveway and into my garage. They fixed the issue which was fine but they were more worried about scamming me than they were about taking care of my car. I took my car to a trusted mechanic and nothing is wrong with my shocks or my brakes. Do not trust them. Go somewhere else. read more

Been to Big O for years, ONE TIME they didn't detect a tire air leak that Rich's Westside 66 was able to identify...BUT Big O is open at the crack of dawn and works fast, making it basically the only go-to in town for 90% probability of most same day steering and suspension service, and the ONLY place with same day alignment service. No reason, in my experience, not to give a full five stars. read more

I am really impressed with his location. Customer service is top notch, the people that work here will go bend over backwards to make you happy and I have not seen that in a business in a long time. I've been here on a handful of occasions and each time it's been a pleasant experience where the service is top-notch, the guys in the mechanics bay are willing to explain things clearly, and there's times that they'll do things for you just because they're looking out for you. This is a hell of a place. Definitely a five star review well deserved read more

First time there treated very well and very fast service Not like WallMart 3 hours for oil change read more

Customer service is bad. They make you feel not important at all when you have question. like you're annoying them. It was my first and last time going to the one in Gardner. read more

This place is not ideal. The wait times are long and they ask can you leave it with them (drop off). I tried the drop off option twice and told them what I wanted done and to call once they found any issue; on both occasions they failed to do that. Both times I went back to the shop near the end of the work day only to hear that something was needed ( ie ,tires ). I will not be taking our company vehicles there anymore. I will drive the 20 minutes to get top notch service and communication before I visit this local business. Wish I could give a negative star. read more

I've called and been put on hold and no one comes back on. I've been there 3 different times to have them check the air in my tires but they couldn't take the time to help me. It's a free service but I tip! Just don't care for their attitude anymore! read more

Traveling through from IN to AZ and got a flat tire on the interstate a mile away from this location. Have never even been to this town and just showed up to the location without a heads up. Given our situation they fixed our tire, breaks and other small things to get us back on our 1,000+ mile journey IN AN HOUR. The kindest service ever received from a car shop. read more

We absolutely love BigO! Les and his team are so caring and make sure to get you the best deal and are very upfront about what you need and what can wait. It is a breath of fresh air walking in and knowing your are going to be taken care of and not get the run around!! read more

I am always greeted kindly when I call to get information and make an appointment. Big O Tire does so much more than just sell tires. I get my oil changed there, air conditioner worked on, rear window washer work and tires. The time limit I am given as an estimate to get the work done is very accurate. I am very satisfied with their work and the cost of their work. read more

I used this company for years before I moved to California in 2014. Les, the owner, is wonderful and so are Chris, Billie, Jeff and the others. I am using them, again, now that I am back in the area. I showed up just minutes before they were supposed to close on 11/1/17 and asked about getting new tires. When they checked my tire size, they noticed the extreme wear, were concerned that I wouldn't make it home without a blowout and did not want me to leave without my tires being put on last night. I literally had no tread on one of them. There was still enough staff on site to accommodate that. They picked up the tires from their warehouse in Baldwin, installed them and had me back on the road in minutes. I couldn't have been more grateful and pleased. Thank you to the staff who accommodated me!! read more

Got a flat outside Lawrence before heading to TX and were towed to Big O Tires in Gardner. Their customer service was excellent. They were friendly and honest, helped us quickly, and got us back on the road in a timely manner. Not to mention, they carried the size of our tires unlike a few other places. I can't speak on the quality of their tires, but their customer service was just awesome. Thank you Big O! read more

Had a issue owner refunded me due too employee error i appreciate that would think tbey should offer something else cause of the mistake

Crap tires. Had one come apart, wreaked truck. Guy says, we see it all the time. Turned out tires were 3 years old when they sold them to me. Said someone would call about getting truck fixed. Never happened. Straight up lieing. Wanted to sell another one. Didnt worry any bout the other 3 still on the truck. $4200 damage to truck. They could care less. Almost died. $300 for a 3 year old tire. Never put a Big O tire on your car. You could die. They see it all the time. Much better off at Walmart. Walmart guy says he had heard of it but hadn't ever seen a name brand fail like that. Cap seperated like a retread. Beware! read more

Big O Tires - 4/32 tread depth. Cap gone. Still holding air. They see it all the time. Big O sucks. - Tires Near Me - Gardner, Kansas

Horrible!! They ordered the wrong tires and tried to sell me tires that were way more expensive! I took off work to get this done so already lost money there then they try to up sale me because they ordered the wrong tires?! I wonder if they do this to all females that go In there! read more

This place has earned my trust and respect. We've always been treated fairly and in a friendly way here. I do highly recommend having your vehicle serviced here read more

Fast, Friendly and Fair! Everyone at Big 'O in Gardner is amazing! I bought my tires online and took them for mounting and balancing. I was in and out if there in approximately 30 minutes and couldn't be happier with the high level of professionalism, friendliness and knowledge of everyone I came in contact with. Thank you to Les especially who really helped me out! Won't ever go anywhere else for tires that's for sure! read more

We had two flat tires within weeks of each other and Big O was able to find replacements to match our other tires for a good price. They are fair and honest. Worth the trip outside of 'the city' to get better pricing and great customer service. They also recently helped my cousin who was visiting from out of town and got a flat. She was crunched for time and had a toddler with her and they worked her in. read more

Very good service overall. They'll 'work you in' even when the other shops are 'too busy'. Best prices and service on tires in town.

5:45pm on a Wednesday I get my car back (new water pump & intake manifold gasket), good price but 45 minutes later than I was told. By the time I pay and get to the highway, I discover the driver window won't roll up. Too far to make it back before they close, I wait until morning. That's when they tell me they can't get to it until Monday. Really? read more

Big O never treats me "like a woman" and works around my weird schedule.

Friendly staff. Fair pricing. I get my company vehicle serviced here and they get me back on the road quickly.