Jason/manager was very helpful in getting the tire replaced on our rental. Out of town and on our…read moreway to a family event. Also, a shout out to Johnnie/tech, for making quick work of the replacement.

exceptional quality and customer service. With quick and great quality service. And done quickly…read moreand efficiently. I appreciate the serviceman as well his name is justin and he has helped us and ensured that we will definitely be returning. with incredible positive attitude and helpful information. Thank you again. Truly an exceptional experience.

Love the small town service here! Tyler in the QuickLane was so friendly and helpful-got me in and…read moreout with my minor issue-so I could get back on the road quickly. I live in the KC area, but this might be my new home for service on my car!

Excellent customer service here at Bienie's. My car broke…read moredown on I35 and I was able to hobble it to Bienie's. I got there after hours and Aaron was still there and told me they would help me out. They even arranged a rental car for me, bending over backward to help. Even locating the part I needed was challenging for them but they pulled thru and got me back on the road in the quickest time possible. I highly recommend this shop for whatever your vehicle needs. Veteran-owned and operated, great people working there.

I took my vehicle in a less than a year ago to have a rear differential noise checked and they…read morereplaced the front wheel bearings instead when I picked up my truck it still had the same problem they said that they didn't have anyone to do that repair. I went in today and they say it's the front wheel bearings again and admitted they had bought bad parts i n the past Bit Would Not Stand up to warranty because I was 4000 miles over warranty so they say!!!!!! After admitting they bought bad parts I now have a 1500 mile trip ? W T F

I was on my way to Wichita for a family gathering, and my car broke down in Ottawa. After…read morecontacting my insurance company, they sent Bell's. They arrived very quickly so very little wait time on my part. The driver, Doug, was a true gentleman and recognized I was sad about missing the family event. Would recommend to anyone.

From the owner: Wrecker service, auto towing, truck towing, car accident towingread more

I got my first new car! Not one that is just new to me, but new period. I'm twenty years old and I…read morehave owned four cars since I was sixteen. They were all used, not previously well taken care of, but they were always fun cars to drive. But my dad decided to get me a car that would be reliable and awesome, and I was able to find that in the 2013 Ford Fiesta SE in blue candy color. Google it -drool- Mood lighting, blind spot mirrors, bluetooth, a huge trunk and more? Yes please! OH yes, cannot forget the 35mpg city/42 highway! My dad called on a Monday and asked a man named Jason to get the ball rolling on financing him to buy me the vehicle. We got excellent financing on it at 1.9% interest, so that was even better! We got the vehicle, extended warranty, roadside service for the 72 month duration of the loan, and more for an amazing price. I actually live in Gardner and I had to work on Tuesday, so I had to spend another day without my beautiful car, but my father went down on Tuesday to sign the papers for me so I could simply pick it up on Wednesday. So the day finally came and I was beyond excited! I had met Jason on Monday when I was in Ottawa and talked to him a bit about the car. He was insanely friendly and personable. We laughed and joked (my friend was with me too) and I left feeling great about the car. I went and picked it up and Jason wasn't there that day, but Mike(?) came and gave me the keys. Kristen came out with me and showed me some of the features, syncing up my phone to the bluetooth, etc; she was funny too Before I picked up the car my dad noticed a little ding in the side where a chip or two of paint was missing, maybe like someone had accidently hit it with something. They put it in the contract that there was a spot or two to buff out, and I made an appointment for this Tuesday to get it fixed, at no charge of course. The whole process was just so smooth and enjoyable! Kristen even gave me her business card with her personal phone number on it, telling me that I could call her or even text her with questions if I wanted. Such a sweet gal! So much so that the friend that was with me that day went in and bought a 2010 Ford Taurus for herself today! This was a great experience and I didn't get any of that typical sales junk people talk about when it comes to buying a car. A+ place, A+ people!

I happen to work for a dealer group and had Advantage put batteries in my F350 Powerstroke (Our…read morecompany does not own a Ford Store). They were friendly and fast in their service department and Quick Lane was Quick, prices right on the money. I will go there again.