My time was waisted this morning when I brought my vehicle in for an inspection. I had an…read moreappointment at 10am. I respected their time by arriving early. I sat in the lobby for over an hour while my vehicle sat in the parking lot. They disrespected my time by not honoring the scheduled time. I watched as walk-ins got there problems taken care of and left. Perhaps I should not have made an appointment? Or is it that because they don't make any money on inspections and there is no priority; even for a scheduled appointment? After an hour and 15 minutes, I requested my keys back and will seek my inspection elsewhere. My money is best spent elsewhere for tires or any other service as well. Somewhere that respects the time of their customers, no matter what service is being performed.

I was so impressed with my experience at Big O Tires! I had a nail in my tire and my wheel lock key…read morehad been misplaced (I believe by the Mercedes dealership since I didn't even know what it was). One of the guys working on it went to check to see if his wheel lock key would work and it did. He then wrote down what he used so o could order a replacement on Amazon. It was really above and beyond!

CUSTOMER BEWARE unless you're getting a simple oil change or minor maintenance please look…read moreelsewhere. Manby the name of Colby is one of the managers that i mainly dealt with. The diagnostic process is a rip-off, made me buy new radiator and a bunch of other unnecessary parts totaling over $1000. all i was offered was a free oil change. Came to find out all i needed was a water pump seal for my coolant leak ($5 part). This process was a total nightmare several trips back and forth. I wouldn't wish this in my worst enemy. They'll bleed you dry for as much as they can for unnecessary labor hours and parts. i have proof and receipts. Id rather pay $200 elsewhere for a oil change before i ever bring my vehicle at this establishment again. $1000 down the drain

I had a positive experience at Summit Integrity Automotive. They followed up with the service…read moreneeds of my car and the prices were fair.

Knee deep in the moving process, right at the point where we can bring some things over and we…read morefound a gigantic bolt wedged right into the tread of my wife's car. Anyone who has ever moved knows that, of course that would happen that week! Fortunately, we found Zohr on Yelp and it was a mixed bag but ended up working pretty well. The bolt was discovered on a Saturday and we couldn't get anyone out until Monday around lunchtime. Not a huge issue as we have two cars and could ride it out, as long as they were on time... More about that in a sec. They were on the ball and said they could likely patch it, but got the tire size in case they needed to replace it on the spot. Their idea is genius, by the way. They'll come to you wherever and remove your tire and get it all fixed up or replaced, saving you the danger of driving on a wonky tire. They rescheduled us for Monday evening which didn't work with our closing/moving schedule, and called to have it at the original time. They didn't show during the window, and we had to call more than a few times to confirm they were still coming. Definitely frustrating to deal with, and I was ready to go to Plan B, but fortunately they ended up not being too late (about two hours after the window). My frustrations faded once they got someone en route; they became very responsive, communicative and let us know exactly when they'd be there. When they arrived, they said that since the bolt was in the tread they could plug it and be done in 15-20 minutes. Really grateful because we need a whole new set of tires on this car sometime soon, but would be a bummer to buy one and then have to buy a set again. Their tech was friendly and quick, very efficient, and the price was fair (I want to say around $85 out the door). They were a bit confused with the Yelp check in offer of 20% off, but I'm not sweating it too much. All in all, I was not the happiest camper the way it was going around appointment time, but they stepped up and totally redeemed themselves! Would use them again, but hopefully won't have to.

Tire repair…read more Requested tire repair from website showing 24 hr repair service. Was told in would be approximately 24 hrs before they could show up to repair the tire. Price advertised for tire repair is $45 and was quoted a price of $189.00!! Don't bother to make a call to these folks if you are in a jam.

I've been here a couple of times…read more We just moved to Missouri, so we had to get our cars inspected. They did a great job at a fair price. Our car had a tire that was bad so I ordered a new set from Goodyear. We set the installation appointment and when I brought the car in to have the car tires installed, they said that the tires did not arrive. It would have been nice to have been notified that they didn't have the tires before I showed up for the appointment. They weren't able to do much about the tires not being there, so I had to call Goodyear and get that resolved. But they told me what to do The shop, installed the tires, and did an alignment on our vehicle which is great now. When I picked up the car, all of the tires were under inflated and my monitoring system did not like that. So when I got home, I filled up all four tires from 38 pounds to 45 as they should have been. Cody and Tim are both very friendly and nice. We will probably buy from them again. I think there was just a whole bunch of errors that happened this first time, and hopefully not again.

My partner and I have used this shop for years and we cannot say enough good things about it. These…read moreguys price more than fairly, will make sure you're on the same page, and will be as timely as possible. This place is 1000% worth the drive from Midtown and will be for as long as we live here.

My daughter had her tire patched at a different business in Overland Park and by the time she got…read moreto lees summit it was flat again and the valve stem was broken. She was able to get off the hwy and roll into Firestone. They worked her right in, replaced the valve stem, inspected the new patch and got her safely on the road again! The kindness of the staff and concern for my daughters safety was comforting. they went above and beyond and have great customer service! Thank you!

Their communication is horrible and prices are even worse. Tried taking my car here for a very…read moresimple warranty related issue..never again.

AVOID THIS BUSINESS Made an appointment for known repairs…read more Showed up for appointment and was told they needed the car all day. They wanted to drive car around "to feel" the car. Of course, there's a charge for that "service." Instead, we asked for specific repairs and they charged for "taking a look" to confirm in addition to cost of repair. They also said they had to run codes, charged to run codes, then quoted a repair that had already been done. The communication from the "front office" to techs is ineffective resulting in wasted time and unnecessary repairs being made and quoted. If your car problem is not cookie cutter, they are not equipped or able to diagnose. Their service is mostly consuming time and charging for it.

I made an appt to have my brakes checked out. Took car in at 8:15am…read more At 12:15pm, I called to see what they had found, call went straight to voicemail. Around 12:30pm, I called back and was told that the technician had gone home sick at noon. My car was not looked at in the 4 hours except to complete an inspection, that I had asked for. I was told someone might be able to work on my car if I left it, but that they were fully booked for the next two days. I retrieved my car and took it elsewhere.

Bought a truck here, in and out in less than an hour in a half including test drive and getting a…read morecashiers check from the bank. Straight forward pricing and he won't have you sit there listening to all the garbage big dealers will try and sell you after your purchase. Waaaaay better than the big dealerships and no crazy fees after your purchase.

Love working with Josh and AutoDreams! Just purchased our third vehicle from Josh. We keep coming…read moreback due to great customer service and value pricing. Josh helped us select a great vehicle for our 16 year old daughter. It is awesome to support a local small business. Keep up the great work, Josh. Update- just purchased our 4th car from Josh! Great experience again!

Best case: inconsistent techs. Worst case: lazy and…read moreindifferent techs. After discovering the mess they made of my truck (leaving oil all over the hood), I got the added reward of discovering they didn't bother ensuring they cleaned up the oil they had apparently spilled all over my skid plate. I went back to make sure it wasn't an actual leak, no leak but no offer of a refund. Just a bogus claim that someone would be out to clean my driveway. Spoiler; no one called or came by so I'm out the cost of the oil change and paying someone to come power wash this stain off my driveway.

Daniel was very professional, thorough, and provided great service. Keeps the team in line and is…read morevery caring to each customer. Made a great experience.