Shady at Best Purchased an oil change. Good for 7000 miles…read moreuntil next service. Received window sticker saying to return in 3000 miles or 3 months. Mentioned discrepancy and was told they would give me a check-up or top it off for free at 3000 miles. what is the point? other than to get me back in for another oil change before it is necessary. I was told this is Valvoline policy.

I am BEYOND DISHEARTENED to have to write this NEGATIVE review of VALVOLINE, 2005 S Pueblo Blvd,…read morePueblo CO 81005. I have been a loyal customer for several years taking in more than one vehicle for service at a time. I took my jeep wrangler in for its routine service in June 2024, my vehicle running beautifully prior to the oil change. Within hours of the oil change it began holding back, losing momentum. I called valvoline immediately and they instructed me to take it to the carwash, maybe the grease had leaked over. I did so & it continued. I called multiple times and they instructed me to try different interventions. i then went into their location, they replaced the airfilter that i had just purchased through them, it was soaked in oil. They assured me all was taken care of. The problem again persisted and i spoke to them again. I finally parked my jeep using it sparingly, i didn't know what else to do thinking maybe as the oil decreased it would fix the problem. Had they over filled it I wondered. I woke up to grease all over the ground, my front right tire (passenger side) full of grease, my jeep delaying. I called the site manager, Isaiah who informed me he would reach out to his area manager's. He later informs me he could not reach neither area manager and instead reached out to the area marketer. Within minutes he calls back and tells me "we aren't going to pay to fix this" and says they "GOOGLED POSSIBLE CAUSES on jeeps and PVC valve issues" and closed out the claim. Claim? What claim? i find out through customer care that Isaiah filed a claim unbeknownst to me & he and his area marketer MADE THEIR DECISION OF DENIAL as PVC valve issues because GOOGLE SAYS SO." ? How incredibly SHADY & Disheartening. I never was given the common courtesy of speaking to area management just a DENIAL! Very Underhanded! Please DO NOT go there trusting that they will value you as a customer! Had that been their loved one, treated so disrespectfully and not even offering to see the vehicle or a return call from an area manager, they too would be weary. I have a voice that should've been allowed to be heard, i was denied that right! My concerns minimized, no thats too much credit, my voice was not validated. We all work too hard to pay our bills, maintain our vehicles. Thats all i was trying to do. I'm a single Mother who works long tedious hours in an Emergency Room setting, now having to coordinate rides to/from work until i can get this resolved. Im not looking for any freebies that is not who I am, but I DO BELIEVE in INTEGRITY AND DOING THE RIGHT THING. To be so DEVALUED as a loyal customer for years is heartbreaking! They are not to be trusted! Zero stars, its the lowest of customer service there is, but one star at least customer care was polite. My pictures are attached and being sent to corporate. Nothing will be done most likely, i would never treat a customer this way. Never. Just disheartened at their lack of professionalism and the shadiness. Melody Figueroa

I love this place, when it's open. There's been several…read moretimes I have come here, around 3pm, and they are already closed for the day, when they're not supposed to be closed until 5pm. I have to go to a competitor, which I don't want to do, but I have no choice.

Young blonde guy helped us, and I swear, he was the nicest mechanic we've ever dealt with!…read more Well done Log Lube for hitting such respectful, pleasant men!

I could not have asked for better service. I went in for an oil change but my tires were worn (the…read moretwo on the inside). They helped remount and roll them back and forth from the discount tires place next door which also was helpful and gave me a discount for all four tires. These guys are awesome. I wouldn't take my car anywhere else.

From the owner: Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building…read morerelationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Pueblo today.

1995 Eurovan broke down outside of Pueblo. Man was I lucky to find Blazin Blue Automotive. The…read moreplace is really cool. Kelsey did an amazing job designing the front desk, waiting areas, bathrooms etc. Very cool auto mechanic theme (box wrenches as drawer pulls). Anthony was able to get 9 serpentine belts to try and one did fit. Meanwhile, I took the day to ride my motorcycle that I was trailering around the area. By early afternoon the job was done and I was back on my way. I don't know how many good, honest, reasonably priced auto repair shops there are in Pueblo, CO but this is definitely one. Highly recommend!!

This place is great! It's definitely not your typical auto service shop. When you walk in, the…read morefirst thing you'll notice is that the place is clean. Impeccably clean. The staff is friendly and very professional and make you feel right at home. Speaking of feeling right at home, the waiting area is pretty cool! It's not the sterile waiting area of a car dealership, nor is it a dingy area you're afraid to sit down in. It's coztyy, inviting, and unless you have something better to do, it is a great spot to hang out while you wait for your oil and filter change. This is the fourth car we've taken to Blazin' Blue because of the high quality of service and the professional customer service we receive which is rare these days.

This Team is amazing. Paul is a super nice guy and went above and beyond…read more Great service, friendly, honest, and reasonable. Highly recommend! Thank you

Had a problem traveling with RV trailer. So stopped to have tires and wheels checked for safety. He…read morelooked at truck and trailer tires and said there were no immediate issues, but new rear truck tires needed soon. Did not try to sell anything and would not take any compensation. They were friendly and would use them again. Definitely recommend.

This place is a RIPOFF... after my breaks were taken apart, one caliper broken off. I opted for…read moreturning the rotors which should only be about $20 each. New caliper order from I dont know where. Economy break pads put on and I doubt if the brake fluid was even flushed, 2hrs labor max. I was charged $600 with w/2 coupons applied for $40 off!!!!!!!!! I will NEVER GO BACK to Brakes Plus BS!!!!!! Another woman in the waiting area had them put everything back on her car and she said she was Not paying what they quoted her and She left!!!!! F Brakes Plus!!!!!!!

This week I had to get an oil change for my truck and went back to Brakes Plus, on West Northern…read moreAvenue at S. Prairie Avenue, and later discovered my Power Steering Cap was not on the reservoir. I contacted Manager Terry G. and explained my issue. Manager Terry G. took it upon himself to assure me that I will be afforded a replacement at Brakes Plus cost. Customer service is always excellent and this solidified my opinion. And relieved my stress.

Oil change without appointment, got free coffee and ice cream while ya wait and there is a bar…read morebehind the building to play pool or darts if ya want .

We are from Texas, but drive out to CO to visit family. This time, we needed an oil change before…read moredriving home. My sister and BIL, locals, have used this location for years. Being from out of state, I was a little wary, but I'm happy they recommended them to us. The pricing was reasonable, and the oil change was done quickly. They even tightened up all of the loose bolts on the skid plate.

I stopped by on a Thursday after work for a much-needed oil change. Being relatively new to the…read morearea, I took a chance on a shop close to home, and I'm so glad I did. I was very impressed with the speed of service and the friendliness and professionalism of the manager on duty who helped me. I was in and out super quickly, and they didn't just change the oil -- they also checked all my lights and offered to check my tires. Great service and a great business. I'll definitely be returning!

Ethan the assistant manager along with the whole team there are awesome. They work really well…read moretogether and really couldn't have done a better job.