I had a truly outstanding experience at Industrial Tire and was impressed enough to write a…read moredetailed review. I came in on a recemt Saturday morning right at opening (8:00 AM) as a walk-in, and the shop was just starting to get busy. Leo and the team got my car in right away, and I was out the door by about 8:35 AM. I had recently purchased a new set of tires from a big chain and was dealing with a persistent wobble that had not been resolved there despite multiple attempts. Instead of defaulting to another rebalance, Leo at Industrial Tire took a more thorough and thoughtful approach. They inspected all four tires, performed road force testing, and carefully evaluated what was actually happening. Leo quickly identified the real issue: one of the brand-new tires was defective and out of round. What really stood out was how clearly he explained everything. He showed me exactly how the tire was behaving, walked me through the diagnostic screen, and made sure I fully understood what to tell the original seller so I could get it replaced under warranty. He even marked the defective tire so there would be no confusion later. The entire interaction was professional, patient, and respectful. I never felt rushed, and it was obvious they genuinely wanted to solve the problem correctly rather than just perform a quick service. Another thing worth noting: they handled all of this with integrity and did not charge me for the diagnostic work. That level of honesty and customer care is rare. I will absolutely be returning for any future tire or wheel-related needs. If you're dealing with an issue that another shop hasn't been able to fix, I would strongly recommend coming here first.

These guys are outstanding. I had a rental that got a nail in a tire so we stopped in town to see…read moreif they could do a quick repair. Was in the bay in under a minute (not exaggerating), and back out the door 20 mins later with a patch and they topped the air in all four tires. Told me NO CHARGE. Despite the fact that they knew I was from out of town and would likely never have a need to come back for tires. Just a classy and honest bunch.

Tony did a great job on changing my trailer tire and adding a new mudflap great assistanceread more

Outstanding customer service. Had a U-Haul inner tire flat on a loaded 15 foot truck and Valley…read moreTire came to the rescue. I know it's not easy manually removing and replacing a tire back on the rim especially on bigger tires as I have done it in the trail and it was a pain! They had us back on the road in less than an hour!

I had a terrible experience here. I drove by and asked if they used oil a customer had, I was told…read moreit was $4 off per quart the base price of the oil change. Great- went and got my oil and came back. My oil was measured and I had 4 quarts. My truck takes two additional gallons than the standard 5 gallon oil change- so what's fair I assumed is not charging me the two additional gallons and maybe getting $4/quart discount off on the two remaining quarts of my oil. I asked how many quarts a standard oil change covered. The guy (Nate I think? Some cocky black dude) tried talking me in circles and saying it doesn't matter because my truck takes 7. I asked again- yeah but I want to know how many quarts an oil change includes. He again told me I don't need to know that. I then asked how much a regular one was- I like to be included in price calculation and see/know the breakdown. He talked the most nonsense circles around me saying "you don't need to know that- I'll just tell you you owe me $67 (or something near that- after quoting me $40 something earlier lol). "I'll do the math for you ok?" He said. "I'll keep this as simple as I can for you." Again I asked- how much is the normal oil change? He said "what do you not trust me? I'm not doing anything dirty or trying to slip anything by you. I'm just telling you what you owe me to keep this as simple as I can for you. You don't need to know the breakdown." I tried to explain- I like to know my breakdown and I like to see where a price comes from. He did one last crooked comment about "I'm not a scammer ok- I just know I can do the math for you so you can understand how much to pay me." I should have left but the car was probably opened below. I rolled my windows up and sat while this person who thinks he is outsmarting me and refuses to tell me price breakdown does whatever to my car. I paid whatever number he made up. My bill wasn't even close to what he had tried to pull over my eyes earlier.. and as he read the nonsense bill breakdown the $4/quart discount then turned to $1/quart discount and he even read it to me how he originally quoted- stating $4/quart like I told you but pointing to only one quart given credit ($4 total) part on the bill. I'll never be back here ever and I'll warn anyone about this crooked place. I also was charged the 3 quarts extra that I needed except I brought in 4 quarts and paid for a 5quart oil change! Oh the irony. No wonder he didn't want me seeing the bill or knowing the breakdown. Crooked. Ps mister Nate - I went to college at 15, finished college calculus at 16, was a biochemist at 20, and homeschooled math on the side and taught math and science to non English Spanish high school kids- And your math sucks and you can't do math for me like you assured me. But you can be condescending, arrogant, crooked, and show what intelligence you're lacking by talking to me like I'm an idiot. I had my Jesus music to get me through that terrible time with you and you never get to speak shitty to me ever again! Hey! Also called "manager" and he said the owner gives a $4 credit for any amount of oil. So a tablespoon or 10 quarts gets the same credit. So I donated my oil to them for them to still charge me extra oil I could have done the semisynthetic oil change- only used two of my quarts for the extra two my truck required and paid $10 less than what I did AND have had two extra quarts left over. But let them do the math and you'll pay more Seriously what crookedness.

Went in for an oil change and tire pressure monitors replaced. Bought the tire pressure monitors…read morefrom Ford, on my way in. He said it would be 25.00 per tire to install the new ones. That's cool, but when they were finished, they changed me a 20.00 tire rotation fee. So I asked why, since they had to take the tires off to put the monitors in, and was told it was for the tire rotation. Why when they had to remove them from the car for the monitors. Nothing like getting double charged. So if the 20.00 is more important than a loyal customer, I never go back. There's a lot of other places. (Rosenberg store)

I went in yesterday to get a headlamp and windshield wipers for my car. Not only did the clerk took…read moreextra care to make sure I have the rCorrect windshield wiper, something to do with Clips I don't know and actually installed both my windshield wipers and my headlight bulb. And great customer service at the store.

Thank you Auto Zone Roseburg! Fellow driver informed us our break light was out. Stopped in and the…read moregentleman (red head, didn't catch his name on his tag) assisted us and let us borrow the tool we needed. Thank you kind sir for your help & we're back on the road!!

B&L serviced the brakes on my Camaro. Very happy with the work and the price. They were very…read moreaccommodating. I would recommend to all.

BL Performance was top notch. I give them a 10 for quality, value, service and professionalism…read more Costco recommended this company and I'm so grateful.

Extremely impressed with the quality of work and service I received. It's hard to find a shop that…read moreworks on newer-model BMWs and does the job correctly, and they did a great job on my 2020 BMW 330i Sport Line. They worked with my Zurich/UUSC service contract without any issues, got my car in quickly, and had it done in about a week, including parts shipping. They also warranty the work they do. Communication was great throughout the entire process, and they were patient with my many questions. I never felt left in the dark about what was going on. Great experience overall, and definitely the only place in Roseburg/Douglas County I'll be taking my BMW from now on. I was nervous going in with a newer BMW and a service contract, but everything went smoothly and my car runs great. Thanks again to Damon and the crew at Auto Tech Import Car Specialists.

me and my husband have called the store several times and no one answers, very poor business…read moreskills. I am not surprised, considering all the reviews is one star, I would recommend not going here and save your money and save your time!

My wife and i came in from California to see my son and his family for Christmas. Coming through…read morethe pass the car started vibrating under braking. We called bona Fide. They got us in. Couldn't find an issue they said there would be a charge to dig deeper. They didn't find anything and didn't charge us!! I would definitely return. An honest mechanic i. Today's world is worth his weight in gold. Thank you guys again!! Tom Wilson

got my car in on short notice. repaired next day completely satisfied. would recommend without any…read morereservations. thank you

They give great service and great prices and they do great job on our automobile. They fixed the…read moreone spark plug and didn't charge an arm and leg like the dealers do and they have better customer service

I was looking for a mechanic since I moved to Roseburg. Our neighbor recommended Patriot. Great…read moreHusband and Wife team who care about their customers. I am so glad our neighbors told us about them. Very reasonably priced for repairs.