Food and service is impeccable, really nice staff, family oriented. I've tried alot of there options (they have a wide variety). Very good Spanish and American food. read more

I went to the restaurant today . I have ordered a sopa de Res . The soup arrived and the was one piece of fat . I have asked her for meat and they said I have to pay extra ?? This is the worst soup ever . Please don't come to this place . Also they don't serve chips anymore . read more

Big Papa's Pizza - a bowl of soup with meat and vegetables - Pizza Near Me - Capitol Heights, Maryland

Ordered curly fries and a cheesesteak sub. I am embarrassed for them for being comfortable enough to serve such swill. The fries were so burned they were blackened and the sub was supposed to come with lettuce, tomatoes, cheese, peppers, onions, mayo, mustard and ketchup, which wasnt a special order. That's how they are supposed to prepare it as advertised on doordash. It literally has four tiny strips of lettuce (yes I counted), as if they accidentally fell in the sandwich, no tomatoes, no onions, and I don't even wanna talk about the cheese situation. I trashed the whole meal. Wasn't worth the cow that died for it, the influx of calories, or the money I paid for it. read more

Big Papa's Pizza - Cheesesteak - Pizza Near Me - Capitol Heights, Maryland

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Where's the meat? The calzone was all dough and cheese. We cut it open and there wasn't even a spoonful of sausage. Never order shrimp alfredo from a place called Big Papa PIZZA. I think they used salad shrimp. And it was super dry. The only halfway decent thing was the pizza. read more

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I ordered food thru Grub Hub. I spoke to someone who called from the restaurant 20 minutes after the order who asked for directions. 2 hours later, still waiting for the food. Even called and someone said 10 to 15 minutes more. That wad 30 minutes ago. Still no food. Will be cold or over warmed in warming bag they use for delivery. Next paragraph, I will write about food once it gets here. Time from order to delivery 2:23. Anyways... I ordered chicken parmigiano and buffalo wings. Cold. U ur would have been really good if it were hot or even warm. I might eat here again, but I will pick it up. read more

Big Papa's Pizza - Chicken Parmigiano on stuffed shells - Pizza Near Me - Capitol Heights, Maryland

Horrible customer service! I will NEVER patronize this establishment EVER again! I purchased food from here via Grub Hub and it took an hour and a half to receive the wrong order and cold. Also they left behind part of my order and never replaced it nor did they refund my money. Upon speaking to the employee who answers the phone as well as the manager, I must say that this is the MOST UNPROFESSIONAL business I've ever came in contact with. Will never order from here again! read more

Initially I was hesitant to order from here because there's little reviews and barely any customer pictures. But I must say what I ordered was good! Ordered online and specified what I wanted in my cheesesteak (otherwise it comes with an odd combo of things). The meat is good quality and filling, it was neat and exactly what I requested, and the fries were good. Wasn't exactly overloaded as labeled but it was enough for me. No complaints! I did learn ordering online you are charged more, no fault of the restaurant, the online 3rd party charges additional for their cut . So word to the wise call in your order or order in person. Since the food was good I didn't mind the cost, but would have preferred my money went straight to supporting the restaurant fully. Def will be ordering from here again. read more

Big Papa's Pizza - Cheesesteak Sub Combo - Pizza Near Me - Capitol Heights, Maryland

If you want to save yourself grief, never have these people deliver you pizza. Can't get your address right. What should have been a 30 minute delivery took almost two hours. read more

I ordered their "over stuffed" sandwiches, cheeseburger and Italian steak... What a joke. For $15.99, you'd expect more than one half of a burger per side of the sub, which was over cooked. Totally not worth the price, toppings weren't accurate to what was described. Do yourself a favor, get food elsewhere. read more

----ZERO STARS--- This would be my first review concerning an establishment. I've usually just read reviews but never commented or rated. This must be done. My family is TOTALLY dissatisfied, disappointed and disgusted. If there is a reality show to be created assisting with local neighborhood eatery rehabilitations and with business etiquette training it should be called "Carry-out Rescue". Tonight was the 3rd and very last time ordering from Big Papa Pizza. The first time ever trying this establishment, our close friends visited from out of town and with their suggestion they discovered this place. They ordered and picked up the pizza, and we all can say it wasn't half bad. Not our usually Pizza Bolis though (-we are non-pork eaters) I decided to keep the menu with all of our local spots with intentions on ordering in the near future. The second time at a later date, we hosted some really hungry teenagers and young adults at our home. We decided to order from here again. It was pizza...they didn't care...they were just hungry. But the pizza was very dry! Fast forward to tonight was the last straw. We called to place an order only to spend a whole ten minutes with a man on the phone who was clueless in taking our order, clueless as to what they had on the menu, clueless about our order, clueless about who was going to prepare the food because apparently the cook or whomever could not be found. He had to ask if they had shrimp, then he had to ask where it was on the menu (originally i wanted shrimp alfredo), then he said they had no shrimp only later another employee said they had shrimp - ugh! Another 15 minutes on the phone. He had to keep putting us on hold to only then just hang up the phone. We then called back twice and the phone just rang. Even we called from another number. After waiting about 15 minutes we called back and got a man on the phone who seemed a little more confident with taking the order, however just a tad bit rude when we ask for him to repeat our order and had other questions in reference to our order. We placed our order again still with a little difficulty. We told him how frustrating it was to have to go through so much trouble just to place a simple carry-out order, AND to get hung up on. Of course, he denied that someone hung up the phone....but that's another story. When we finally get the order from the delivery driver, ready to dig in... the whole experience went ALL the way downhill. The pizza was dry and flat, my grilled shrimp salad consisted of 5 micro-mini withered up shrimp on a container full bed of nearly bad leaves of every kind of green lettuces. At least they added the rest of the salads toppings as i requested...(slow clap). My spouse received a cheeseburger sub...... with NO CHEESE. I tell you i don't have the patience to explain the rest. When my spouse called back about our order the man on the other end was extremely defensive and told him "Well what do you want us to do?"... he also told my spouse that he should have checked the food when the driver got to our house! NEVER EVER AGAIN! I highly un-recommend this place. You deserve to spend your hard earned dollars at better establishments, and not put yourself or your family through the distress. read more

Management change again , now no more big Papa Pizza, they don't have idea how to make pizza , it's really bad ,

Very skimpy on the meat on the "supposedly overstuffed subs! DISSATISFIED. Was not as advertised read more

Big Papa can keep his nasty pizza. I tried to support this local pizza joint in Capitol Heights but I regretted it times 20. It took over an hour and a half to get my COLD pizza. The people who pick up the phone are rude and obnoxious. People raved about the wings? Really? They were COLD too. And the pizza made me SICK for days. Stomach was hurting so much NEVER AGAIN!!!!!! read more

The food was the Absolute worse, they get a 0 ZERO rating. I ordered a cheesteak and grilled chicken chef salad and they both were HORRIBLE. The steak was minced and it was on a thick sponge like roll with 0 taste. The chicken on the salad was over cooked with O taste. I cant express enough- JUST AWFUL!!!!!!!!!! read more

Great food . The food is so much better now. They have new owners and management and staff. I eat here often now. My favorite foods are the Stromboli, chicken tenders and buffalo wings oh and the spaghetti is great ‼ read more

Avoid this place. Your body deserves good food and you deserve better service. Everything is poorly seasoned and over fried. (They don't change the oil enough.) I've had two pasta dishes, chicken tenders, fried and pizza. Pizza is about Two and a half stars. Everything else is one. Convenience doesn't trump quality this time. read more

I ordered the jumbo old bay wings and fries. Delivery was fast. The wings weren't jumbo. I asked for extra ranch and didn't get it. They only gave me 3 ketchup packets for all of the fries. Maybe next time I'll order pizza. read more

Big Papa's Pizza - I ordered jumbo wings. These are not jumbo. - Pizza Near Me - Capitol Heights, Maryland

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Zero stars... incorrect/ incomplete order. Delivery took 1.5 hours. Food arrived cold. Wings also over cooked. I tried calling but no one answered until I called the fifth try. Will not be ordering from there again. read more

We just tried the homemade boneless chicken and it is CRAZY GOOD!!! Seasoned perfectly and freaking delicious!!!

I'd give it 0 stars if I could. My stomach is literally starving right now. I ordered my food at 8:47, my delivery was set for 9:42. I fell asleep waiting on my food because it was taking so long. The status never updated, requested to speak to Eat 24 and Big Papa Pizza and they were all unavailable.My food didn't come until 11:15, as well as not getting what I ordered. The pizza box was cold and damp, the pizza it's self was cold and stiff as if it was stale pizza. The Oreo cheesecake is really an Oreo ice cream cake that tastes like it was freezer burned. I wish i could get my money back. read more

I should have listened to the reviews. I decided to use Grubhub also and was given an estimated arrival time of 8:20-8:30. After that time passed I decided to chat with Grubhub who appeared to be a tad rude. However they stated that the restaurant told them my order was in route. When the pizza and sub arrived, I noticed the pizza was not even hot or cheesy. I ended up putting it back in the oven. I did taste a piece of my husband's sub and it was tasty. read more

Terrible, and sucks it's the only one around too. Last delivery took over 2 hours and it was a Tuesday evening. Did I mention it was also cold and took a warm up in the oven for 10 minutes? Save your money and eat the can food that's left in the cabinet. read more

Best pizzeria in town. Perfect taste, worth ordering pick-up or delivery. Highly recommended.

The neighborhood go to for decent halal carry out. The pizza is usually pretty good and so are the wing. Portions can be small but they Aaron usually quick and it is rare to have a bad experience or something I don't like at all. S read more

My go to for pizza period. 6 bucks for a large pepperoni and the pepperoni is beef for my no swine eating folks. The pizza always is fresh.

This was the worst pizza ever. It tasted like a frozen pizza and then i was told it would be 45 minutes to deliver and it took more than 2 hours!!! Never again!! read more

I'm disabled and they are literally 5 minutes from me. I couldn't get my pizza on 3 different occasions and they had me waiting 2 hrs each time. I called tonight and the same thing. They will not even call me to let me know they aren't delivering my pizza. Their excuse is the driver is still out. I live literally 5 minutes driving from them. read more

I just ordered a pizza which I heard was delicious but when I placed my order and paid for it I looked around and noticed that it looked very unsanitary dead bugs on the counter and the same person that is taking the dirty money that is transferred day to day from lord knows where! Is handling the customers pizza and other items with no gloves or even washing his hands!! Definite no no! For me at least I'm not recommending this spot to anyone! And on top of that they were rude and confrontational when asked to put gloves on! I will like to have my money back please! You guys enjoy that food.... read more

Visiting from out of state and the bartender CC was so welcoming and friendly! We had a great time and would love to visit again and try out the food!!! read more

The pizza is always nice and hot when delivered. The guys that take orders are very pleasant and nice (as are the delivery folks). The pizza is delicious, will certainly try other items on the menu over time. read more

I like this place! They hooked up a pizza I ordered a few weeks ago with fresh garlic & extra cheese. Nice people. This is my go to spot since I moved over to this area. read more

I called Big Papa since I just moved to a new place and they left a flyer at my door. I wasn't expecting much since it was around midnight. They came very quickly and the pizza was really good! It was pepperoni and extra cheese. So. Good. Then tonight (4-12-18) we needed food. So we ordered a shrimp basket and a meat master pizza and we picked it up. Again. So good. The food was done really quickly and it was good. Give them a chance. The crappy reviews were from a previous manager. These guys make great food, fast and just want to make a living. read more

Terrible, ordered a pizza at 10:40! Called @ 12:05 am and I was told my food was still being prepared! Plus the customer service is definitely terrible! Didn't deliver my order, I canceled and now it's day two of no refund! WTF read more

If I could give this place negative stars I would. I ordered food through grub hub from this place and the driver forgot part of my order. This is the second time that I have ordered from this place where they have forgotten part of my order. The driver stated that he would get the rest of my order and bring it back. That was two hours ago and I still don't have the rest of my order. Please do yourself a favor do not order from this place the customer service is horrible! I will never order from this establishment again and I will spread the word to everyone I know and through my social media pages to stay away from this place as well ugh! read more