I forgot to mention this at check-out, but Derek was so helpful! I love my New Balances!read more

This DICK'S Sporting Goods is reliable and convenient…read more We come here when we need our random seasonal sports equipment. Yes, I know they will grow out of their sizes quickly. We resell at our Church Consignment Sale (on season, so there is a little bit of storing) BUT its worth it to me. We have bought our Dicks Sporting Goods (DSG) cleats and shin guards for soccer in the Fall. Recently we came here for a t-ball batting helmet. Man, I know NOTHING about baseball/t-ball and really nothing about batting helmets. One of the employees saw me struggling with a 4 year old and came over. (I forgot his name) Super helpful and we left with a batting helmet, chin strap and a ball...$27. So when I say reliable and convenient...yes we will continue coming here for our sports equipment.

Had tennis racket restrung. done on timely basis…read more Helpful service, good suggestions on stringing.

I really like the concise yet super professional and patient advice/service I get, here. The try…read morebefore buy program is really good for late starters like myself.

Great selection of linen garments. Staff extremely knowledgeable and helpful. They ordered pieces…read morethat weren't available in my size in the store and regularly checked the fitting rooms to assist customers who might need something. Great value for stylish linen and coordinates.

Stopped in to update my Summer casual wardrobe. I love this location, their selection is always…read moregood, the store is always organized and easy to shop. Jennifer was so gracious and helped me pick out a few items. It was a wonderful experience!

Stopped by this Dick's, because I was looking to get an Owala water bottle for my wife…read more This Dick's is a massive store. They have quite the selection of everything. I asked an employee where the Owala water bottles were, and he happily told me where they all were. There was a huge selection of water bottles. I needed one that was on a higher shelf, so I asked an employee nearby if they could help me grab it. He happily helped! At checkout, the register attendant was also very helpful and friendly. I think the staff at this Dick's is a great group of people! I solely want to come back, because they were so helpful!

This DICK'S location is a big store, with lots of available inventory on the shelves. There was a…read moretime after the start of the pandemic when there weren't any free weights, bicycles, and most everything related to these two things, but it looks like their suppliers have caught up with the demands and shelves again are getting full. The store is clean and everything looks like they're organized in logical places. I came here to look at running shoes. The shoe department is very spacious and has a large amount of shoes. However, the shoe inventory is stored away from the sales floor and an employee needs to help you by bringing your shoes to you from the back. I walked around the department, looking at running shoes, hoping that eventually an employee would also be walking through and help me, but no employee ever showed up. There were a couple of shoes I was semi-interested in, so I decided not to actively look for an employee. I was impressed by what they carry, like lots of items for camping, fishing, water sports and athletic clothing for all ages. The golf department is rather large. I ended up walking to the tennis department and selected some tennis balls. Got into line and waited ... and waited ... and waited. It took about 15 minutes of waiting for me to get to the next open cash register. Two employees were at the separate cash registers, and they were busy with their customers the entire time. If I was in a hurry, I would've most certainly put the can of tennis balls down and left. Nice clean store, and lots of great looking inventory, but attentive customer service is very much needed here.

The sales representative was very nice, helpful and knowledgeable of Lids product line. She was…read moregreat at offering an up-sale of the product. I almost got the additional embroidery done on the hat that I purchased. I originally went to Lids to purchase just a shirt, but the sales rep let me know there's a sale going on with buy 1, get 1 half off. I couldn't refuse the deal. I made a mistake and purchased the wrong hat and came back later to exchange and everything went smooth. The hat I exchanged for was less expensive so she had me fill out the return receipt and advised that the difference would be automatically put back on my card. Since I don't live in Atlanta, I'll send my sister to this Lids to get my favorite team's sporting apparel. Great job to Lids at The Perimeter Mall.

The evening I visited, our online order that was delivered to their store was temporarily lost in…read moretheir backroom. Apparently, there is often confusion with shipped items and a general lack of organization at this location. Happy for us, the employee finally did find the shipment (after coming out once to tell us no such shipment had arrived). Good establishment as long as it's for merchandise already on display!

I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

Visited Academy Sports Outdoors located at 130 Perimeter Center West Dunwoody, GA…read more Ricky was our Team Member today and he was very knowledgeable about the various products in the store and his Customer Service was OUTSTANDING. I'd definitely recommend this location for ALL your outdoor needs. They also sale clothing and shoes. The value is pretty good in my option. It was Ricky knowledge about the brands and recommendations for me. Thanks Ricky!!!!

me and my girlfriend bought a pair of shoes and some athletic tape from them. A month later each of…read moreus was charged $99 for an annual subscription fee that we were not aware we signed up for. We came back in to cancel and the employee who had originally made the sale (girl with bright red hair) was quick to be defensive blaming us for not paying close attention. She then told us she couldn't cancel and we had to call a number , I waited on hold for 20 minutes until someone came to our rescue and unsubscribed us. For anyone who does not read the fine print or wants to avoid shady sales tactics do not use this location.

Store is good. The associates are all pretty friendly here. I have shopped here a few times and the…read morelast time here they seem to be understaffed as there were only two people working the store: but both the associates were nice inspite of trying to manage everything