Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

I needed a lead paint inspection for my 1919 house. The gentleman who came out arrived promptly and…read morewas very knowledgeable and friendly. He checked multiple points on the interior and exterior of the home and described to me what he was doing and what the numbers on the report meant. The price for the inspection was also very reasonable compared to other places.

From the owner: Don't hesitate to call Sherlock's Environmental Services, LLC whenever you need a thorough St…read moreLouis, MO property inspection. The trained experts at Sherlock's Environmental Services, LLC will ensure nothing is missed. Call us today.

Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.

Highly recommended, one of the best dwelling inspectors in the Greater St. Louis Metro Region. Mr…read more John Black has decades of professional experience and industry knowledge, I would recommend AEL to any of my friends or family. John is very polite, courteous, and trustworthy, he arrives on-time and gets the job completed in an efficient manner. We reached out short notice, received immediate callback, and AEL was on-site by 8am next morning diagnosing the complaint. I truly appreciate the shared knowledge Mr. Blank brings to diagnosing the compliant, we are very satisfied with his suggested remedies. If you are having any issues related to indoor air quality, call John Black at AEL, best environmental assessor in the game today!

John Blank "Environmental Specialist" arrived at my house an hour and a half early which was a…read morecomplete surprise and not at all convenient for me. Totally unprofessional, wanted to chit chat with other workers I had busy in the house and was barely able to walk up and down stairs to perform his function. Before beginning his AIQ test, he wanted to crawl around trying to spot mold rather than test the air for it. Found him picking apart dust bunnies trying to call it mold. This dog and pony show is quackery to the core! Can't wait for the test results

Moldman Team was professional, efficient & promptly provided the remediation work I needed…read morepost-tornado. They provided a thorough report of work prior to completion as well as recommendations after the job was done. I'd definitely recommend Moldman services; as I plan to be a repeat customer myself. ~Christy

The value of the information and education with the consultation is priceless. Thank you for all…read moreof your help I would recyou guys every time.

Teklab is the best. They have great service, and great people that work there. I highly recommend…read moreusing Teklab for any testing you need done.

From the owner: Our laboratory testing services include air, drinking water, groundwater, wastewater, sludge, soil,…read moreoil, and special waste testing. We perform laboratory testing for a variety of industries including manufacturing, engineering, and municipal.

Excellent Service!!! I highly recommend Mr. Don Haefner for your home inspections. Buying or…read moreSelling your home; a home inspection is one of the MOST important investments, one of your FIRST investments if you are buying and one of your LAST investments if you are selling. The detail and attention given to the home inspection is very clear and organized. For every investment we have made; personal or business, we have used Mr. Haefner and he has always been fair and honest. If you would take a $10,000.00 car to a mechanic for an inspection before purchasing it, why would you not consider having one of your biggest investments looked over by a professional? Thank you Mr. Haefner for your service.

Heartland did a great job for me. He looked at two houses for me. The first one he did he found…read moreeverything that could be found. The second house he did for me he was up front and told me what was wrong and what I could do to fix it. I ended up getting that house and have not had a problem with my new home. So happy that he did such a great job and works for me and not the seller....