unfortunately I have had multiple problems since the change of management . And several neighbors have also stopped using their services due to poor customer service and Dissatisfaction with the work. Poor communication and not listening to what the customer is asking for and very poor response to problems. read more

Roger, Anthony and the whole team are amazing! From estimate to completion of the job they were honest and fair. The level of quality was exceptional and their work made my house look better than it ever has! Highly recommend Big River Lawn & Landscape! read more

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I can't say enough great things about this company. They are prompt, courteous, skilled at what they do and even EBill you for convenient paying. Between our fall cleanup and the lawn cut we had -our yard is ready for the next family holiday. I highly recommend them for all your lawn care needs. Wish I can give them more stars! Truly exceptional. read more

Big River Lawn was great, they provided weekly mowing and edge trimming for our lawn. The owner was very responsive, easy to deal with, and provided great pricing. On weeks when there wasn't much rain and the grass hardly grew, they automatically skipped and did not charge, which was really great and thoughtful. I highly recommend them. read more

i hired big river to remove shrubbery (3 large bushes) from my front lawn. The work started in March. He was supposed to plant some bushes in a raised bed. When I called him weeks after the sod was planted I asked him for a design for the front bed and an estimate for the new shrubs. He said I should give him a couple of days to get the estimate together. As of today (7/10/22) I have not heard from him. Also the sod job was just ok. I am still removing large roots from the shrubs that were removed. Please be reminded again there are people out there charging a lot of money not willing to put in the work. I am disappointed. read more

Called this man several times for snow removal this last blizzard. After scheduling us in for noon one day, he didn't return any of our calls until hours later saying his big snowblower was broken and his mechanic had to take apart to figure out problem. He then promised to be out later that night but was crying in distress about having other clients that needed removal before our scheduled appointment. We allowed him a final grace and rescheduled for the morning. As we got out of work in the morning, we received a text from him saying that he cannot come do the job without a reason why. Unprofessional, untrustworthy, and from the other reviews, I can see he has to have the last word for attempting to defend himself. read more

This company put new sod and a sprinkler system down for us. We paid him 4,000 cash for this. He promised to put all the treatments down for "free". My lawn looks like crap in 3 months becasue our lawn was never treated! When my husband spoke to one of if guys the response was and I quote,"we don't treat lawns like regular companies". WTF does that mean. When we held back payment until he would come and even look at the lawn he got very nasty with me and was harrassing me while I was traving to NY with my son for a surgery post op appointment. The bill we owed him for cutting was 170....... we paid in $4000 AND DIDN'T GET THE SERVICE WE WERE PROMISED. I got harrassing text messages about leaving a check over and over. Never ever use this man he doesn't keep to his word. read more

Roger Bonsante is a major scam artist. I gave him a shot with a yard cleanup. We agreed on a price of $300 which I trustingly left for him in a spot so he could be paid immediately in cash when the job was COMPLETE. The job never was finished.....I came home from work to a chop job, nothing edged, weeds in all the pavers, and my $300 gone. What was done was plain old Poor work, terrible quality, sent over some lady and a kid with no tools for a 4 man job. Don't use him. read more

Roger called me right back and came over the same day. We agreed on a price for Spring clean-up and mowing once a week, shook hands on it since he told me he doesn't write contracts. When the day came for mowing he had 3 of his men complete the job, but they never asked for a check or cash, they just drove off before I could pay them. I called Roger about this and never received a call back. I persisted a couple days later but the answering service was shut off and no voice mail set up. I called his cell phone without an answer and left him a voice mail telling him he was FIRED for not being responsible and poor business practices. We never heard back from Big River. They turned out to be a BIG DISAPPOINTMENT! read more

The only reason I'm giving him one star is because I have to in order to write this review. My mom has been a customer of his for her lawn. So we add her to his snow list. My mom was in the hospital so clearing her out Sunday was not a priority, however my brother called Roger on Monday to say my mom was being released. He told my brother his machine (why does he only have one) was down but "come hell or high water if it wasn't fixed he would send his guys with shovels to clear the way". Well guess what he not only did not show up nor his guys but didn't have the common courtesy to call to let us know he couldn't make it. My brother had to drive an hour, I'm in no shape to shovel snow but we needed to do it so the car with my mom could get into the driveway and we could get her into the house. I will do my best to make sure no one uses him again read more

Big River Lawn & Landscape did a fabulous job for us! I needed someone to select, deliver and plant a tree as a gift for my mother and they were professional from the first contact. Always courteous, always returned calls AND they selected a beautiful tree. The price was very reasonable and I would definitely use them again. Thank you! read more

So far, so good for this winter of 2017. His employees came to both my neighbor and myself and did a fine job in cleaning the snow off of both our properties, as well as cleaned the snow off of a car in the driveway! Thanks for a job well done! Ann Marie Briscese read more

We started their service this summer and I can't say enough about them. They are very reliable (always arrived when they said they would) with very reasonable pricing. Despite having a small yard, the landscaping was a hassle and they executed the task beautifully. Would recommend them to any of my friends/relatives. read more

I written a review, but am editing it due to being receiving messages and emails that i will be sued from the company's attorney. This review will be less of "he say she say". Big river lawn landscaping did not do the job that we expected. When we got home from work and saw the work that was done on our lawn we were disappointed. We called the company, Roger, on the phone several times and left voicemails. We paid upfront. We received no response. Never a phone call. Finally, he answers an email 2 days later and tells us to leave him alone and we are trying to get free service. ---- unprofessional business who will not answer phone calls stay away. read more

They called us back the same day and came to do the job within the time frame that we needed. They were accommodating, reliable and reasonably priced. We look forward to using them again for additional landscaping services. read more

Please beware of this landscaper, Roger Bonsante. Big River Lawn came to my home and gave me an estimate on my landscaping project. Roger and I agreed on a price and I have him a deposit of $600. He told me that he would complete the job that very same week however he never showed up. When I tried to call him he would not pick up his phone. He text messaged me (very professional as you can see) to stop calling him. I went to the police and told them I was going to his home to ask for my deposit back because he was not picking up his phone. The police told me I could be arrested for trespassing, can you believe it, I could be arrested for trying to get back something that was stolen from me. I needed to file a police report for theft of service and a complaint with the court to attempt to get my deposit back. Now I wait for my court date and see if I can ever get my deposit back. It has been an eye opening experience for me. If you note on Big River Lawn's website, business cards, and receipts he claims to be fully licensed and insured however his license expired on 12/31/2007, you can check this yourself on the NJ Consumer Affairs website, the license # is 13VH02438800. Do not go through what I have been through, DO NOT USE BIG RIVER LAWN & LANDSCAPE. read more