I was seen in the ER for kidney stones. Excellent Care provided by Tisha Popplewell, APRNread more

This hospital is no smoking, great volunteer staff, admissions is fast and efficient, and the ER…read morestaff was extremely helpful when we had to use them multiple times over the past 8 years. Have used lab & x-ray departments and they were quick, great follow through, and friendly. From hurt ankle to acute pancretitis, they were great!

They are the best ER I was in the emergency room when I got checked in I immediately got into…read moretriage then right into a room they are so fast they are the best I recommendous Hospital 100%

The women's center here is WAAAY better than the one in london.. Hands down!! Staff, service,…read morecleanliness, efficiency.. Everything is streamlined and on point! And not to mention the cafeteria has great homemade food!! Seriously! Even the valet are top notch!!

My aunt laid in that er since yesterday not checked on all night. The night nurse was a bitch. She…read morewas supposed to be put in a room never did. The nurse told her the Dr isn't the boss we will get you a room when ever. I was treated the same way. I told them to discharge me I was going home after laying there for 6 hours and not seeing anyone. That nurse was hateful care was poor.

No one should go to this place for nursing care my mother was moved from there hospital to nursing…read morecare the Dr advised for PT while her infection was clearing up, she has dementia and is unable to walk she was there for 5 days no shower to PT and when we said something all of a sudden, she was being discharged no lab work showing the infection was gone the nurse on the floor is rude and unhelpful someone that unhappy should find another line of work as the public should not have this type of care when there loved one is sick and there spending a fortune there EMS department also advised us that we would have to pay $805. for her medical transport home even after the insurance advised it was a covered service if submitted correctly

On June 16, 2025 at 1:30am, my wife took my 10-month-old son to the St. Thomas DeKalb ER with a…read morefever of 103.7°F. The experience was deeply upsetting and unprofessional. From the registration nurse to the ER nurses and attending physician, the staff was rude and dismissive to my wife and son. They rushed through the examination, failing to properly assess his condition. They attempted to use an adult-sized catheter on my infant, which my wife had to intervene to stop--a dangerous and careless mistake. The ER doctor (Dr. Mark Reiter) checked my son's ears and throat, claimed everything looked fine, and diagnosed a viral infection, advising us it would "run its course." Keep in mind that this Doctor is on the Executive Board of Middle Tennessee Emergency Physicians. Feeling dismissed, we took our son to his pediatrician the next day, who immediately noticed his throat was severely inflamed and diagnosed a severe case of strep throat via testing. The pediatrician noted that his throat was so raw it was surprising he could drink his bottle. This misdiagnosis could have led to serious complications if we hadn't sought a second opinion. The ER staff's behavior was unacceptable. They were socializing and appeared more focused on rushing us out than providing care. I'm pursuing a formal complaint with the hospital and state authorities due to this negligence and lack of professionalism. I strongly advise others to avoid this ER, especially for pediatric emergencies, as their care fell far below acceptable standards.

I went to the Emergency Room early Sunday, February 8th morning with uncontrolled bleeding from my…read morenasal cavity (as a result of ruptured artery after septum surgery). They took me right in and was caring for my needs. They were so kind and supportiv. They tried everything they could to stop the bleeding. Being a small rural hospital, they didn't have the staff to be able to fix my condition and had to transfer me. But there was nothing else that they could do. They contacted my original surgeon and was coordinating my transfer to Summit Hospital in Hermitage, TN who was on staff that day. I treated kindly and I really appreciated the care I received on a weekend. I made it just in time to have emergency surgery in Nashville.

Expert, professional care throughout a 36 hr surgical stay…read more Post back surgery pain management extended my stay. The dietary folk even helped me avoid that untrustworthy blue jello. Thanks to everyone.

To make this quick to the point if you're dying and you know that you're going to die this is the…read moreplace that you should go. This is the place where you go to die. There's nothing else there except for dying people. Nobody comes out of their life. I'm just letting you know I know this Hospital is the only Hospital within 45 miles but if you're having a heart attack, you better take some nitroglycerin and get your rest to London as fast as you can order from McDowell. I don't care I'd rather die in the car on the way to another hospital than to go to this hospital I swear to you this place is dumb and it's got a really low rating anyway so it's not like I'm telling people things that they don't know.

Wow, great service. I was in Pigeon Forge for baseball tournament at Ripken Experience. I was…read morepitching batting practice for my son and I left my big head outside the L screen net. My son drilled me in the forehead with a line drive bullet, giving me a nice 4 inch gash. We got it taped up and after our game I went to Covenant Medical In Sevierville. They quickly got me in, cleaned and stitched up and also did a Cat scan to insure no further damage. Everyone there was exceptionally pleasant and professional and had me out in 2-3 hours. Great job to all!

I emailed this directly to covenant before I even drove out of the parking lot. I hope this really…read morespeaks to others out there about the incredible experience and quality of care i received at LeConte. Dear Covenant Health, I just discharged from the emergency room at LeConte in Sevierville. I was treated under Dr. Cullen Copeland submitting myself after suffering two long months of pretty intense and severe persistent shoulder pain after a car accident. The wait time was basically non-existent to even be seen and placed in a room to receive treatment. Your entire staff from the receptionist that checked me in all the way up to the doctor that oversaw everything were absolutely 100% professional, undoubtedly respectful and completely went above and beyond when it came to actively listening and responding to any voiced concerns. I am absolutely just beyond grateful for the entire opportunity to be treated at this facility. I saw it had 2.8 stars on yelp but was hoping i would be appropriately treated and decided to go anyway. I mean, it was more than I could have even known to ask for!!! Even the experience of literally not having to get out of bed for the imaging ordered (x-ray) was really new and surprising and really nice! I've not ever seen an x-ray machine that basically didn't need an entire room for housing and didn't require me to get up and go to it. The nurse who later arrived with my discharge papers was so respectful and allowed me to not only voice my concerns but when I asked to speak with the Dr again because I didn't fully understand the discharge paperwork, she immediately snagged him from his untold continuously busy day and he was amazing in how he not only listened to my concerns but even literally saved me truth be told--untold amounts of money!! He, who i'm sure was simply just operating as he normally does, went above and completely beyond what I arrived there expecting!!! Once he explained everything i was so so grateful he did just exactly what he did. While it would have been just stellar all the way around to have him be the one to explain the for-the-moment diagnosis so that I could ask questions etc, I do recognize that is absolutely just kind of silly to expect with all of the duties he has being in his position and how busy he must certainly stay as your ER physician! He was literally looking out for me even when I didn't even know how or that he had even considered the entire visit that far out and down to that level of detail!! However he let me speak, heard me out fully and wait patiently and very respectfully, I feel , for me to ask all of my questions. he didn't interrupt or really act anything other than just completely professional. After I had voiced my initial confusion he explained everything to me. I just cannot stress enough that He is not only a brilliant physician, but an absolutely genuinely empathetic and caring human being. I had no clue that he was truly doing me a humongous favor by referring me to primary care instead of ordering an MRI. He even explained what I was basically going to expect in my treatment moving forward after I am established with a pcp! I literally walked out of that department just beyond grateful for your staff. I mean I am just so ignorant i guess of the world they function in everyday, that I had kind of ridiculous expectations going in literally to the point when Dr explained how he had saved me $5,000 OR MORE because my insurance would absolutely not have covered an MRI in the ER, I was finally able to see just the smallest glimmer come from what I feel confidently, is really and truly just an exceptional, empathetic, caring and downright incredible emergency room department staff. I simply can not express truly how not only BEYOND impressed I am but how deeply grateful I am for such an incredible experience being treated by such amazing people. I will leave this review or something very similar with five full stars on yelp for this er. I mean, you guys beat the UT hospital ER by a mile. I mean comparing the two experiences...it's just not even close!!! Thank you truly, Please show your staff how much you do appreciate them, because they absolutely deserve it if this is how LeConte does things on the daily. Wow!! Best Regards, Sk 5/23/2026

Hubby had a cardiologist visit, with Roger Riedel, MD…read moreInterventional Cardiology Covenant Medical Group. He is outstanding. On his way back to work he stopped off at their cafeteria in the hospital, and got breakfast to go. No judgement, if it was heart wise? hehe, but the cafeteria is good!