Best service Knowledgeable sales team Great prices Owner been there 33 years Support local business read more

Big Star Branding - Screen Printing/T-Shirt Printing Near Me - San Antonio, Texas

Big shoutout to Ann Taylor at Big Star Branding -- truly one of the best people I've ever worked with. She came through for me on a huge last-minute project: sourcing 300 navy backpacks with custom embroidery, all on an extremely tight timeline. Not only did she make it happen, she made the entire process smooth, organized, and stress-free. Ann is consistently responsive, professional, and genuinely invested in getting things right. The level of care she puts into her work shows in every detail. It's rare to find someone who can juggle speed, quality, and customer service at this level -- but Ann delivers every time. If you need someone who treats your project like it's their own, ask for Ann. She's phenomenal, and Big Star Branding is lucky to have her. Highly recommend! read more

I've been a loyal customer for years, my orders have always been delivered when promised and the quality of workmanship is professional. Ann you are the best, you always hit the mark. Thank you read more

Big shout out to Big Star Branding rep. Ann Taylor! always so friendly, very responsive and keeps us up to date on all new and available swag ideas for our clients and staff. Quality and of product and timeliness are key, and Big Star does both. Thank you for all you do! read more

Always professional and very accommodating. The promotional items are always meet expectations.

I have ordered items from several promotional companies around the area, Big Star has always had the best customer service. I always work with Clifton and he makes sure everything is perfect! Will order from them again! read more

Great customer service and promptly reply to any requests!

The quality of the many products I've ordered have always been great. Thank you Clinton is for all of your help with our large orders.

I called last minute hoping to get some shirts made for my band who was going to be doing a run of shows in South Texas. Being the weekend before Easter, they weren't able to fill my order, but Elaine went so far as to call around to find to find someone in town who could fill the order. It's not often you see customer service that goes above and beyond, I'll def be coming back to Big Star in the future if I need any printing!! -Jordan read more

Kim , Danny, and all the staff worked diligently and in my interests. Starting a new career can be daunting and establishing my brand as a Real Estate Professional while demonstrating excellence was paramount. Kim worked with my special requests, repeated changes, and accommodated my tight schedule by mailing items to me for approval. I am telling you that she had my interests and my livelihood in the palms of her hands and I came out shining like a beacon in the night! I have received rave compliments on the truck wrap and my business will benefit from this show of excellence rather than mediocrity. Thank you Kim, Danny, and all Big Star Branding staff. You add value to the world we do business in! read more

Big Star Branding - RE/MAX Patriot - Screen Printing/T-Shirt Printing Near Me - San Antonio, Texas

Every year when my oldest son go back to school I always get his backpack monogrammed with his name. To prevent some would be sticky hands, or mistaken bag Identity. This year was no different, but I didn't feel like taken a trip to the usual place in South Park Mall where I get it done real cheap. So, I gave Big Star Branding a try and I was really impressed with the way they do business. Even the smallest order gets all of their attention. I left the bag with details on what I wanted, and when I wanted to pick it up. The first thing in the morning when the order was due I received a email, with a pic of how the printing will be. The pic was exactly how I wanted. A couple hours later they called me and said my son's bag was ready. The monogram was exactly how I pictured it in my mind; same color, size, and font I wanted. I only use monogram services a couple of times a year, but I know I will always go to Big Star Branding for my monogram needs. They do many promotional items, cups, caps, and T-shirts. One sample I thought was really cool were customized disposable cups with glossy printing. I think I am going to do something with that in the very near future. Real Quick: The name of this place is really Big Star Branding, but it's a division of Expressive T-Shirts. I have requested a name change twice with no result. read more

Requested quote and they were not helpful, expensive and complete waste of time. We tried to support local business and well it was completely horrible. read more

I found this company online while doing my Christmas shopping and after only one phone call I will not be doing business with them and do not recommend them. I called to get a mug made and after not being able to help me and saying they'll transfer me, the person on the other end asked if I was driving. I responded I was, but my phone was connected to my cars bluetooth, and she responded "shame on you" and told me to call her back in 5 minutes and she'd give me the information then. It was unnecessary as I was not doing anything wrong, extremely unprofessional and they managed to lose a sale as well. read more

I would not recommend this place.. we ordered uniforms and they were not done on day they were promised... when we did get the uniforms numbers were all different sizes, also we had 2 different kind of blues on uniforms when it should've been one so our jersey looked unmatched. read more

Big Start Branding does what I do, but they are in San Antonio. One of my clients needed something delivered there quickly. They pulled off a miracle for me and got my customer the shirts they needed. Thank you for making me look good. read more

Kim completely sold me on this business--assuring me that they would work endlessly and professionally to give me the specific high quality car wrap I was looking for. So, I trusted them to provide the same level of communication and professionalism that I provide my own clients. After an initial 2 hour meeting with Kim in which we went over what I was looking for in a wrap, she concluded by stating that I would receive 3 completed car wrap proofs to choose among. After our meeting I decided to go ahead and place an order for t-shirts as well. And here is where the issues started. Before placing this order, Kim was so attentive, she returned phone calls, and even reached out to me to follow up; however, after giving my credit card number and charging a portion of the tees and the vehicle wrap, she became very difficult to contact. She wouldn't return phone calls or even emails. In fact, she didn't even tell me (until I finally was able to reach her) that some of the shirts I chose were on back order. Needless to say, because of this, my business was unable to use the t-shirts for what we originally planned. Moving forward I spoke to Kathie, the owner, and she assured me that this was an isolated incident and would rectify the lack of communication issue with Kim. All "seemed" to be fixed after this. Vehicle wrap. Keep in mind that Kim and I met initially for about 2 hours to go over the details of what I was and wasn't looking for. I never received the 3 completed, different designs to choose from, instead, I kept receiving revisions of the exact same design. So, I took it into my own hands and used an app on my iPhone in which I came up with a rough draft of what I thought I would like. So now, I'm asked to go in and meet with the "designer" in which I ended up spending 3 hours sitting next to him giving him instruction on where to place things and what images to use. Fast forward a couple of weeks and we schedule my vehicle to be wrapped on a Thur and Fri. The week before, after 30 proofs, there were still details that somehow were overlooked by their creative team as well as my sales person. Now, Kim and I are scheduled to meet on the Friday before my scheduled vehicle wrap and she ends up calling me to cancel explaining that because there are still minor issues that she wanted to be present for the printing of the vinyl. I respected and appreciated that. So she moves on to tell me that she'll UPS the hard copy proofs to me the following day, Sat. After sending a couple of emails and text messages to her, I never heard anything....Sat came and went as did Sunday and still no proofs. I sent Kim an email threatening to cancel my order. She ended up asking what they could do to keep my business; my response was for her to communicate with me so that I could schedule accordingly and not waste my time. Friday, 1/13/17 and I know she's back in the office as she said she returned to San Antonio on Thur. I still have no proofs and still no call or email from Kim. I proceed to call to ask for her and she never picks up her phone (they have caller ID). I called back and asked to speak to the owner and was advised that she had a family emergency and would be out. I then asked to speak to a manager and was transferred to Michael. The conversation with Michael was me expressing my frustrations about Kim not following through with the proofs and her lack of communication--again. He assured me that he would rectify the situation and get with Kim. Now, during our initial phone call I mentioned that I was inclined to leave reviews on the appropriate sites based on my experience so far at which point he asked me multiple times not to, so I conceded and simply stated that I just wanted to get my vehicle wrapped. A few minutes later I received a call from Michael & he said he would refund my money and email me the .ai file for the wrap. I was appalled by this suggestion--we've been working on my vehicle wrap for over a month and I've spent countless hours of my time away from my own business to work on this. Michael was nice and explained that he thought that this would be a good resolution. I disagreed because it leaves me back at square one. He said he'd call back and give me a more reasonable resolution. I get the call and this is what I'm told, "Here's what we're going to do, I'm going to refund your money and send you the .ai files. For every bad review you leave on us, I'll leave a bad review on your business." WHAT? Big Star has never used my services before at all!! How on earth does a business threaten this type of action because I said I would share my experience on social media (1st Amendment)? I even sent the owner an email with what Michael threatened me with--still no reply. All in all, if you're looking for a place that exhibits high standards of communication, professionalism, and integrity--I would say find another and save yourself the tremendous amount of headaches. read more

Great job Kim at Big Star Branding. I appreciate you making yourself available through out the day and even after hours to address my concerns regarding my wrap. You brought my ideas to a reality look forward to brining you more of my business in the future. read more

My experience with this company was horrible! If you hire them- shame on you- you've been warned. This company took almost $2,000.00 from me promising that would deliver caps, jackets, and shirts by a specific date. I continually called and emailed them. No one would return our calls. Shirts and jackets were done a week late and I was forced to airfreight them to Pa. - at my expense. The caps were a different matter- they sent me three proofs- all WRONG- then after our continued follow up for almost 3 weeks, finally admitted they could not deliver our order. They offered no help or alternative for all the problems they caused. They told us they would cancel our order knowing they would leave us without any caps to give away at the BIGGEST trade show of the year. I am furious! Do NOT EVER order from these irresponsible lazy money grubbing people. read more

Great staff, great service & outstanding custom embroidered uniform shirts & caps. Items were ready when promised with a smile- we will be back! read more

I just picked up the gear for my organization and I am thrilled. Big Star Branding is one of the preferred venders for my university, and I am glad they are. They made the process very easy for my organization. We took advantage of their expertise and knowledge and their designs blew us away! As an organization rebranding itself on campus and looking for a way to stand out from other organizations, our image is very important, and the designers at Big Star Branding listened to what we needed and delivered a design that is completely out of the box and will allow us to stand out so our organization can grow in the right direction. I can't wait to show the members the gear, and I am sure they will love it as much as I did. Thank you Big Star Branding for providing amazing service, great professional advise and timely delivery! We can't wait to see what you will design for us next! read more

I was very pleased with the polo shirts our company ordered for a trade show we are participating in. At the last minute I needed to place a rush orders to accommodate five additional participants. La Tieka provided excellent service and met all of our deadlines with a smile on her face. I will always use Big Star Branding for all future orders. read more

I'm new to San Antonio (which I dearly love). As a business owner from years past and now currently here in San Antonio I have been very pleased with Big Star Branding. I went in to take a look a t-shirt options for my new lemonade business with really no idea or direction of what I really needed or wanted for that matter. Sometimes fate steps in and I was beyond blessed to have fate step in and introduce me to Kim! She has been absolutely fantastic through the entire process. Kim went out of her way to always be available for my questions (even when I called several times in one day) give me the best advice, design ideas and quality work at a great price. I highly recommend Big Star Branding for your next design from t-shirts, ball caps to fidget spinners they have it all! Just ask for Kim she won't steer you wrong. Thanks for a great experience I look forward to working with Kim again in the near future as my business grows! Wendy Campbell Life's Lemons LLC "Life gave me a Lemonade Stand" read more

Working with Big Star Branding has been a nightmare. Kim is a liar and the owner Kathie is aware of how she works and handles her clients and chooses to do nothing about it. To make a long story short! We were told our hats were ready so, we waited until the next afternoon, showed up to pick up the hats and Kim told us that the hats were being "cleaned" and would be ready within the hour and she would deliver since we showed up to pick up. No phone call to apologize in the meantime that our order wasn't ready to avoid the trip over there. Time went by and nothing from Kim. I called Big Star and was told by Kim that Kathie would call me the hats were not ready yet, she no longer wanted to deal with us. She couldn't handle her lying. Time goes on and then we were told they would deliver to our house as they are still not ready. As we are expecting our correct order to be delivered, we get a call after 5pm from Kim stating that one style of the hats are on backorder. So, they are sending some other hats in the meantime. Mind you we were never told this to start with. So we were lied to the entire time and even to our face. It goes from the hats are done and being cleaned to sorry your hats are on back order! A total nightmare. I would never recommend this company or do business with them again! Kim doesn't return e-mails in a timely manner either! Customer services goes a long way! Mind you they have no issue taking your money before the order is done and completed to your satisfaction! read more

If you value your time and money stay away from this place! Took an entire month to get a sample for a simple hat design out to me, and what they sent was garbage. Their art department lacks creativity and basic understanding of design. My rep Adrian was completely incompetent and his supervisor James was just as bad. I recommend taking your business to another establishment that will treat their customers with courtesy and respect. This place is a joke. read more

these guys are great. they printed some great shirts (on short notice) for a local sporting event and they sold like hot cakes. i would recommend this great family business to anyone. read more

Big Star Branding has been a Big Help teaming with our new company for our intro promotional products! They have exceeded our expectations with quality products and awesome service! Everyone is professional, enthusiastic, and glad to help. Kendra in Customer Service always goes above and beyond, and is very friendly, helpful, and knowledgeable about all their products. Brian in Art Graphics is extremely talented and helped us creatively express our logo on our t's and polos.Looking forward to working with them on our next order! Thanks Big Star Branding! read more

We order lots of our company stuff online but after shipping we found that Big Star Branding is less expensive and faster. In addition, they work with your design to make sure it fits properly. I often would get items online that looked good online and looked bad once they shipped it. Love these guys!! read more

My experience with Big Star Branding has been nothing but the best experience I have ever had !!!!!!. I have nothing but good things to say about this place. William had so much patience with me. The picture I took in was not good it was blurry so he reassured me that they could get a designer to come talk with me a design a fresh one. I can't remember his name but Thanks for taking the time to talk with me & my husband. When I received my order I was so excited and at awe with the finish product. I now have place my 2nd order and was greeted with warm hellos and taken care of within 3 minutes. Again my hat goes off to the whole staff for the great experience I had. Also thanks to the person who collected and helped me with change to make my order complete.Can't wait for the big day. AGAIN THANKS. I am happy I found you all... FIRST TIME BUYER!!!!!!!!!!!!!!!!!:) read more