I had an amazing experience at Public Storage thanks to Noelle! From the moment I walked in, she…read morewas incredibly welcoming, patient, and truly went above and beyond to help me. She explained everything clearly, showed me different unit options, and made sure I found exactly what I needed. Her professionalism and kindness made the whole process easy and stress-free. It's rare to find someone who genuinely cares about the customer experience, but Noelle absolutely does.

I visited on a Saturday morning. No employee on site. QR code on door directed me to rent online,…read moreso I did. I clicked on a button advertising a 10'x10' unit for $69 per month. I was given a 10'x5' unit instead with additional fees that raised the price to over $90 for the first month. I was sold a lock I didn't need as I had brought my own. I went back on a weekday morning to turn in the lock and rectify the size of the unit. Still no employee on site. I have called the phone number posted on the office door multiple times on multiple days - automated system with no option to speak to a person. I have left voice messages - no return call. I downloaded the app - no solutions offered there. I called the phone number in the app - still no answer. I searched their website - no solutions there. If you expect honest business practices and/or customer service, this is not the company where you will find either.

Great Storage Facility. Competitive rates. Newly remodeled and clean. Kim is great with customer…read moreservice and very friendly. Highly recommend this location.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I was remodeling my garage and needed a place to store items until it was complete. What a…read morewonderful experience with Storage Zone! Excellent customer service! When I went to use the unit, they had left a new lock for the door and even opened the package for me. When I first looked at the lock on the floor inside the unit my first thought was 'Oh no! I don't have a knife or scissors on me!' But when I picked it up, she had already cut the package open. Now that's proactive customer service! Definitely the best storage facility around! Very secure, but easy access to my unit. Thanks Storage Zone!

I have kept my equipment here for over 4 years and if I didn't have to move I would have stayed. I…read morehave dealt with storage companies before this one and the best experience I've had has been with storage zone. No issues, friendly staff, and best of all, the promotional deals when you move in are a great bang for your buck! If I move back to this area in the future, I know where I'm keeping my stuff. Thank you storage zone! Anthony S

Terrible experience they raised our rate twice in less than a year!! When I questioned they lowered…read morethe second increase by a few dollars and when I posted a google review. My post with the response. Very disappointed we had a price increase twice within one year. First increase our price doubled they claim that it was a promotional price by the previous company which was not said to us. First increase was within 7 months, second increase next 7 months of the last increase. Our lease started 12/24. First they said it's random computerized then they said normally not a second increase in less than a year and would speak to owner. They shaved a few dollars off the increase but could not explain what upper management explained to them about the increase. Guess we'll be shopping SmartStop Self Storage (Owner) a week ago Thank you for your review and feedback, Estella Becker. We appreciate you letting us know about your concerns related to your rental rates. Please give us a call at (888) 977-8672 to speak with one of our storage professionals. No help!!

I opened an account online for a 10' x 20' space and went to finish the paperwork online. I was…read moreshown the unit in person to finalize the paperwork in person and saw that the unit was 10' x 18.5'. I then decided to change the size of the unit to the 10' x 15' because it was less expensive and not that much smaller. I was told that I would keep the first months rent free. Their system overcharged me $126. The person there called and had it removed. Surprisingly a few days later the gate locked me out because of the same fee showing up on my account. Once again they called and had it removed. A month later I went to pay online and could not because the system again said that I owed that old fee plus a new fee and that it was now more than 30 days past due. I have been overcharged and unable to pay online ever. John the manager refused to acknowledge the systems mistake and lied about it being a transfer fee. I am now suing them. DO NOT EVER DO BUSINESS WITH THEM. The sizes are wrong and so is their fees.

This Public Storage location meets the needs perfectly for what we had to store. The unit offers…read moreplenty of space at a really great price compared to other nearby locations, and it's conveniently right off the main roadway which makes access easy. The only small downside is that the door can be a little tough to open and close--it sticks a bit--but overall, it's a solid option if you're looking for affordable, spacious, and conveniently located storage.

They lure you in with a good introductory price, after you have moved in, they double the price…read morestating that pricing is based on month per month and will not honor the original price. Scam.

I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.