Just moved to concord and came here because of the good reviews. I really like this place, I've been here twice now and I definitely plan on returning. It has a bright, clean, friendly, and upbeat environment. The card system is easy to use and the customer service is great. The girl working tonight added on time for my boyfriend and I to make sure our clothes were thoroughly dried before we left so we would not have to come back. They definitely needed the extra time. Thank you for being so helpful! read more

During the shelter in place they changed the last wash to 8:00 PM. The only items that I needed to wash were my bed sheets. I walked in at 7:59 PM, when I was walking to the washer it turned 8 PM. They told me that I could not wash my clothes, that I needed to start the washer at 8:00 PM. I have been coming here for over a year. I use the wash and fold for my clothes and then wash my bed sheets, so I was extremely disappointed. Unfortunately they lost a loyal customer. The website states the last wash is at 9 PM, so I wasn't even aware of the time change until I got to the place. read more

Nice and clean...this place doesn't allow cash into the machines so make sure to Bring cash to put inside the machine to get a wash house card. The attendants were also helpful. I'll be back. read more

I have been coming to this laundromat since a few months after it opened. It's always clean and the employees are pretty friendly. It has free wifi, snack machines that work, a clean restroom and generally friendly and helpful staff. That said, there is an employee that works on Thursday and Sunday evening who routinely starts locking the doors an hour before the laundromat actually closes. Both last Thursday and tonight, she has 2 of the 3 exits locked at 9 pm. If there was a fire, an earthquake or some other incident that caused a panic and rush for the doors, people would be seriously harmed or dead. I'm pretty sure this is not legal, and an e-mail to the management last week has gone unanswered. I get that the place closes at 10, and I get that the gal working has had a long day and just wants to go home, but this is ridiculous. read more

The ladies were super helpful that work here. I was in and out! It was clean and has easy parking access.

So happy I read all the reviews and all of them are true! They have specials throughout the week. I came on a thursday....free usage of the dryer!! Rocio is such a big help if you have any questions. They can even do your laundry for you if you want. And fold it! Say what?!?!? Not only that, they have wifi! So while you wait you can facebook! Haha jk I don't even have facebook. But my point is you, you have something to do while you wait . 5 stars all the way! Best laundromat in contra costa county! read more

Very nice very clean place. Friendly attendants and helpful for people like me not familiar with laundromats. Might help to post a little more info on how to work the dryers but overall was happy with this spot. read more

Clean and bright laundromat. Full time staff that attends to the needs of the laundromat - including scraping that mysterious gum from dryers real-time! The two ladies working were constantly cleaning, organizing, helping, etc. I've never been to a laundromat like this. Kudos to the hard working ladies. There's nearly a dozen security cameras and they don't utilize coins, so less to worry about. They also have a very attractive price for wash and fold service that I'll likely take up next time. read more

My new fave laundromat in my area.... Plenty of parking, reasonable price, very clean, new machines & FREE dry w/ wash on THRS & FREE WIFI too! read more

Big Wave Laundromat - Laundromat Near Me - Concord, California

Best laundromat in Concord period.. Clean , newer machines, friendly Staff. Free wifi. Next to an awesome Mexican eatery. Saturday mornings are ultra packed usually. Like any laundromat you get your share of people that come that clearly havent washed any of the family laundry for two months straight and roll up and hog the dryers after over stuffing the ultra 8 load sized washers lol I don't see that a problem with the business.. Just the people that do it. read more

I've actually never been to this laundromat until I came across it here. The reviews sounded pretty legit, so I had to see for myself. Overall the place is clean and really great. I got my laundry done in no time. The prices are very reasonable and I love the reusable card for the machines. I think it's very effective. I also love how they have music choice playing on the tv so you can enjoy great music while waiting for your laundry to be done. *From what I've read and noticed, they also have employees who you can pay to wash your clothes and fold them for you as well if you need to leave somewhere. Then you can go back and pick it up and it's all done and ready for you. read more

Yoo this place used to be nice but not anymore. They got the worst customer service ever! They were so rude, def need some more training.

First time here to wash down comforter. Attendant lady is super nice n helpful. Place is clean and has everything you need, including free wi-fi Oh, check their website for daily specials - Free drying on Thursday - taking advantage of it today! read more

Lots of machines available. There was a very helpful guy attendant present during my visit too.

Beautiful laundromat!! SUPER CLEAN with great washers and driers ... Very friendly staff also !! Definitely coming back !!

Clean. Quality machines and attendant is always on duty. There are daily specials during the week incuding half price wash and dry and free dry with wash. Close enough to a couple stores to shop why you wash, restaurants and coffee if you get hungry. Excellent location and great for the community. read more

I used to love this place. It used to be a very nice, clean and affordable laundromat. The evening staff isn't friendly and little bit racist. I love the morning lady that work there. She's awesome ( professional and friendly). read more

Been coming here for a while now, and do all my laundry, sheets etc... This place is always clean, even the bathroom! They have an atm machine, as well as vending machines for snacks/drinks and one for laundry detergent/bleach/ softeners. So if you forgot anything you're covered. One of the ladies that works here is SO helpful and friendly! I cannot for the life of me remember her name, but we have great conversations when I do get to see her there. The other ladies don't seem as friendly, but, they are extremely busy almost ALL the time, so I cannot fault.them for just doing their work. I will be continuing to come here, and plan on utilizing the wash n fold service. read more

Very pleased with how clean this laundromat is and how friendly the staff was. I was a newby to the laundromat scene and the staff walked me through it and helped me with all the questions without making me feel dumb. Very highly recommend read more

I have been costumer for years, some Ladies who're working there are friendly but other very rude especially in this time I won't back to this place any more cause yesterday I have really bad experience they don't wanted you folding your clothes there so that is so stupid! read more

Believe the hype. This is the cleanest laundromat I have ever used. Lots of machines of various sizes. The have a great selection of laundry products for purchase if you forget yours. Bring cash, or use their handy ATM to load a card which then runs all your washers and dryers. Lots of carts to transfer your items from washer to dryer to folding table. Free WiFi, snack and drink machines, lots of parking - all in all a great place to do your laundry. While I don't use a laundromat very often, I will absolutely come back to this one. It is not the closest one to my home, but is worth the drive. read more

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How hard is it to keep Downy (Suavecito) odor off your clothes here? I've washed twice on machines that had no Downy in the area for that on the machine. Both times my shirts smell like Downy!! I think they must be mixing water from other machines in or recycling used water. What other explanation is there? read more

Never seen this places dirty. Been all the time clean and spotless. Restroom as well. The ladies working there are quite but nice. Wednesday free soap. Which I never used theirs. Not for anything but I just forget. read more

Its a really clean place to do laundry been going to it for almost six years. Not a coin laundry but uses relodable cards. lots of discounts during the weekday hours, use to love the free dryers up till 2pm on thursdays. The staff is really hard working and helpfull. an ATM machine is available It gets packed but overall its a good experience. read more

Bring cash they have an atm but it costs money. I make sure to bring $20 for my laundry days. This shop is nice because it's clean. It sometimes gets crowded just go during not too busy hrs. I used to have to go here often to do my laundry. Thank the lord I don't have to go here often anymore. The main issue with this place is some of the women who work here are snotty and try to pick verbal fights and are aggressive ( I only use the laundromat because I have to ; we are not all blessed with the same luxuries and we are seriously trying to survive and spend what little money we do have at nicer laundromats such as big wave , without the attitude would be AWESOME !). I just don't appreciate the disrespect I'm seriously only trying to do my laundry ladies ! (I wish I had my own washer and dryer also) I appreciate all hard workers as I am ALSO a hard worker so I know myself that there is no need to be rude to customers. That's not who god blesses. Anyways overall this place is nice if you can avoid the nasty workers because some are very nice. The bad ones just ruin it. I just pray to not need help because it's not kindly offered. Customer service needs to be addressed. read more

Giving this place a 3 star because its super clean and most staff are very friendly except for one of the skinny workers whos always in a bad mood and always has an attitude . If she doesnt like her job then she shoudnt be there. She doesnt know how to respect customers thats why I always love to go and do my laundry in the morning im alway treated better. Otherwise everything is great! read more

I'm so glad I found this place.. very clean and even the people are so nice. It's actually a pleasure to come here and always receive a smile from there happy employees. read more

Dryer on the fritz so I asked a friend for help and she sent me here. My two very large bins of clothes came back folded, fluffed and ready to wear the same day. Excellent service and thanks Margarita! read more

It was my first time here. I had to wash several blankets, bed sheets and comforters on a Sunday mid-morning around 10:45 am. Place is clean and there were several washers available right away without having to wait. I needed help with purchasing card and female attendant was helpful. She didn't seem too thrilled that I bothered her but she walked me through on how to purchase card. All in all, I will most likely come back here again. read more

This place is very frustrating. It could be great, but the employees are infuriating in multiple ways. One, employees lock the exit going towards the street one hour before closing. Two, employees use the laundry machines and will often leave their stuff in the machines for hours after it is done. You can tell it is employees because they put post-it notes on the equipment they are using. Three, the debit card needed to use the machines does not give the one dollar bonus it states that it will give you if you put twenty dollars on the debit card. On the plus side, this laundry mat has WiFi and giant washers and dryers that I really like. read more

At first I was hesitant... but this laundromat was one of the cleanest I've ever been in. The restrooms are clean. The machines are clean and efficient and ALL of them work. I highly recommend this laundromat when you have a lot of items to wash. read more

My last stay in this town gave me a bad taste un my mouth, due to my own incompetence, I dropped my laundry front-desk at my hotel. 10 T's, boxers and socks. 80$, I dropped off two weeks of laundry here, 11$. Hella happy!!! read more

Very clean place to do laundry. It can get busy at times, but the staff does a great job in keeping things in order. They have weekly specials and they play good music while you wait. There are different size washing machines and big dryers. Kind of sketchy location, but I think it's worth it. read more

Very clean, great customer service, and safe location to do laundry. I came here with my family since we were visiting the area for 3 days and wanted to wash for a more economical price and this place fit the bill! Will definitely come back here, especially for big items like covers, quilts, heavier loads. Very affordable and like I said the customer service was greatly appreciated. read more

Heavenly place to do your laundry. once you master the card payment system instead of quarters it's awesome. so quick and easy especially if you have many loads to do. no more fussing with all these goddamn quarters. nothing against physical money but quarters boy what a hassle. done with that. all machines are brand-new right now and working great the place is spotless and beautiful employees are friendly and great. I came here for the first time at 6 in the morning so I don't know how much low life trash is in there during prime time but hey it's Concord. read more

I was in there this past Saturday and they couldn't have been more helpful. Rocio approached me as soon as I came in and started looking around the laundromat. She gave me tips on how much soap to get, which washer I needed (based on the amount of laundry I had), how many dryer cycles I'd need... Rocio is the kind of staff that makes any establishment look good. Excellent hire, and a great, clean shop. Six stars if it was possible! read more

Pretty awesome place as far as laundromats go. They keep this place clean and there's always someone walking around to ask for help if needed. They also have convenient cards to load money onto so your quarters can stay in your piggy bank. There's an atm ($2 charge to use, typical), vending machines, and laundry supplies available to buy. Good music and a nice place to sit and wait while your clothes are being cleaned! read more

This is by far the best laundromat I've dealt with. I travel for weeks at a time for work, both domestically and internationally, and this is by far the best one I've ever used. I wish they were everywhere I go! It's never taken me more than 5 minutes to drop off my clothes, and they've been washed and folded within a few hours at MOST. They send you a text when it's done. I've never had my clothes ready inside 24 hours, much less 3-4 hours tops! read more

This is my second time at this laundromat, and I prefer this one over the larger one around the corner! The other one is filthy, no restroom and no employees that I've ever seen. This is a busy laundromat and I thought coming in before 7am on Sunday would have been missing the crowds! All the washers were in use so I had to wait for some to be available. It is clean and they have employees here while their open. They offer laundry services if you don't have the time to do laundry yourself. It is small with a few seats and only two long tables for folding that one is always halfway filled with the employees folding laundry. It would be better if the employees could have an area for folding in their office area so the rest of the customers had an area for folding. They have a restroom that has been clean on both of my visits here. They also have current music hits playing that can be heard and isn't spotty so that helps time pass, as well as the free wifi they offer. There are three vending machines( snacks, drinks and laundry items), an arm, and this laundromat doesn't use coin. There is a bill exchange machine and you load money onto a reusable card to use on the washers and dryers. For each $20 you load on the card they give you a free dollar. They also have specials on certain days of the week. 5 load washers $5.50, 3 load $3.50, 2 load $2.75, 8 load $8, smaller 3 load dryers $0.35 for 10 minutes and the larger 5 load dryers $0.55 for minutes. The wash and fold service is $1.25/lb. They're open 6am- 10pm, with last wash at 9pm Monday to Sunday. I only gave 4 starts because of the lack of folding areas and the tight quarters. read more

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My washing machine broke yesterday and honestly, I have not been to a wash house in about 14 years. However, I yelped one and this had the best reviews. Got here at a time I thought was going to be insane. Not bad at all! It's super clean in here and the folks that work here are pleasant. They have 4 different size washers. 2 loaders, 3, 5 and then 8. The 8 is great for towels, sheets or workout clothes. The price ranges from $2.75 to $8. The dryers are just as great. They have vending machines for snacks and drinks. If you forgot your laundry products, they have a vending for that as well. The music selection is not bad. They play music choice from Comcast and the station is tolerable. Once my washer is fixed, I think I will still come here for my towels and bedding. read more