I'm visiting Sumner for work and noticed that Big Foot Java sold cookies. After having dinner across town, I drove back specifically to grab one to end my night. Unfortunately , they were sold out by the time I arrived. Thankfully, Alyssa stepped in and completely turned the experience around. She was so kind and offered me a lemon bread on the house because she felt bad. It was incredibly thoughtful, and the lemon bread was absolutely delicious! Alyssa's genuine care and customer service truly stood out and made my night. Experiences like this are why people come back. I'll definitely be returning to Big Foot Java when I'm in town again. Thank you so much for a great experience, Alyssa! read more

Little coffee shop conveniently located next to the Holiday Inn Express. It has a drive-thru and walk up window. The baristas were very nice and the coffee was delicious. I loved their hot white mocha. So tasty!! Overall a great spot for a quick pick-me-up. read more

BigFoot Java - Coffee & Tea Near Me - Sumner, Washington

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The worst customer service I have ever experienced. The girl with the pink hair said that they couldn't take my card and the other worker working said that they could take but then she started to argue with her saying that she couldn't take it. It was very unprofessional behavior from the worker. They didn't have any signs saying that they didn't take walk up's after dark. read more

This isn't the first time a young woman at this Sumner branch has treated my friends and me very badly. We ordered eight mocha frappes, and she made faces at us and said she was out of whipped cream. We accepted, but she made them reluctantly and made them with caramel instead. After handing them to us, she told us to order through DoorDash next time. In my opinion, this young woman is racist. She has a light brown complexion, curly hair, and a slim build. Very bad service. read more

Been in the area 2 days in a row and my coffee had been amazingly consistent. Normally it's slightly different from baristas but to my suprise it wasn't. Flavor n taste delicious. Service was great read more

BigFoot Java - Mythical mocha 17 with almond milk with whip k caramel on top - Coffee & Tea Near Me - Sumner, Washington

Went here a bit ago at 2am and the nightshift girl Tay was super fun and energetic especially for the time it was. Asked her to make me a surprise energy drink and it was the best thing ever. read more

I frequent Bigfoot Java quite often. My friend and I. We will buy a two Red Bull drink each. They don't have anywhere for you to sit so we park our car in their parking lot while we're sipping on our double Red Bull drink and the employee comes out and tells us we can't be on their property that it's private. We know it's private but we're customers. We just spent $24 at your location. We should be able to stay more than 5 minutes drinking a drink. This is the second time that this has happened at two different Bigfoot Javas within 5 minutes of spending $24. What is the problem with Bigfoot Java and considering themselves private property when a customer is all they're trying to do is drink and consume what they spent. We'll go somewhere else next time where customers are appreciated. Possibly like McDonald's or Starbucks where you at least have 30 minutes to an hour to enjoy a conversation and drink your drink. Bigfoot Java needs to improve its customer service and stop acting all prissy. read more

Picked up a cold brew with cream on my way out from my hotel. The barista was pleasant, but that's where the good news ends. The coffee was... bad & that's an understatement. It tasted watered down and bland. I do wonder how much of the actual cold brew made it into the cup, but I'm not sure it would've been better stronger. Avoid at all costs. read more

got myself a drink stayed in front of my car for a couple minutes and they told me that I couldn't stay that it was private property as a customer. as a customer it would be fair to stay in the parking lot for at least 20-30 mins. I am Very disappointing on the customer service that I received . read more

I usually don't leave reviews, but today i was shocked. There was a huge line, which i get it's a hot day, when i rolled up to the widow the ONE barista working greeted me. She was all red in the face and I could tell she was exhausted so i asked her if everything was ok, come to find out there AC is broken and it's 89° in there and it's been a constant line of customers. I feel bad for all there employees!!this is not ok!!! Your risking the lives of your employees for just a little more money! read more

You guys make a fantastic coffee!! Thank you so much for making it right. We watch for new places to get coffee and your place is now on the map for us. read more

there was a lady working overnight shorter hair ear piercings we were watching her make the drinks from the car and we couldn't believe how much syrup was added into our drink she didn't pump out the servings from the pumps she opened the lids and just poured it in and it was way to much one of our smoothies didn't even taste like a smoothie it tasted like just straight syrup i let it sit for about 5-10 minutes and yes i know the drinks separate but in a 24 oz there should never be this much syrup couldnt even drink the drink from how sweet it was i highly suggest not coming here overnight read more

BigFoot Java - this is a 24 oz cup from bigfoot and the amount of syrup is insane - Coffee & Tea Near Me - Sumner, Washington

Do not go to this bigfoot, on 6/11/23 I went to get coffee at 3:30 I got about 1.7 miles from the stand, drank about half of my small 16oz coffee when I noticed something sharp in my drink, it got caught in between my gums and cheek I used my tongue to get it out and then I grabbed it off my tongue with my fingers and was rolling it around in my fingers trying to figure out what it was thinking it was sugar/plastic, until I realized I was bleeding, it was glass!! I had glass in my drink, I took it back they took the drink and the glass and now there trying to cover it up with saying it was just sugar but sugar doesn't cut up your throat, tongue, finger. Be aware of this stand. read more

BigFoot Java - Glass - Coffee & Tea Near Me - Sumner, Washington

This is by far the best Bigfoot Java location, one of the only ones I'll drive out of my way for. Super friendly, passionate, skilled baristas. I'm particularly fond of their late night girls. Good quality drinks, a little ridiculous on the constant price increases. It's pretty much $10 a drink after tip everytime, but I loveeee that they're 24 hours. I'd give 3 or 4 stars but the girls are too sweet not to give 5 to haha. read more

Being "bigfoot" (the creature) fans, we naturally had to try Bigfoot Java years ago when we first stumbled across them (I think it was the Muckleshoot location). So when we found ourselves spending the weekend at the hotel adjacent this Sumner location, we naturally had to try it several times. Three to be exact. It was admittedly hit or miss, despite ordering the exact same drink all three times. One time it was excellent, one time it was good, and the other time, a clear miss. We're not local, but get to the south Sound area about 2x a year, so maybe we'll be back, maybe not. read more

I had one of there energy drinks and i ordered a medium, and it was quite big, and it was extremely strong. Normally a energy drink will take me anywhere from a half hour to a hour to finish, BigFoot Java's though, take me a while. They give a sour face but become addicting!! read more

Woo lets shake off those dusty eyes! ._. (and brush your teeth... .o. Jake.. because chewing 45 strips of Orbit gum is not going to dissolve that gingivitis.) This being BigFoot Java is a clear picture of what one looks like, so we don't have to go to that awkward stage where I ask you: "You've never been here before?" and then I repeatedly beat you with a bag of coffee cuz now I have to explain what one looks like.. Well I don't think thats the case here.. *Clenches the bag of coffee and looks around*.. ok were good. -_- yay! Let's commence our day by pouring a warm hot review into that sleepy lookalike kitty coffee mug! Customer Service: (Yeah no Atmosphere description! but because you already know what they look like x.x, that would be like me constantly repeating what the sky looks like.. well it looks like a coffee chain establishment called BigFoot Java. [Now don't ask me again.. you can maybe in a day or two.. but I digress...]) Customer service is friendly and welcoming. (What if thats all I wrote here? haha I have to laugh about that. Let's take a moment as a reader and writer to laugh about that. Ready? ok! hehehe..) I have to admit in the handful of times that I have stopped here, the service has been exceptionally quick and very professional. (Like a little coffee ninja squad, that is dedicated to waking up the dead from the eternal slumber we all call the 12 snooze alarms of death.[I think the word: "Death" brings more intensity. for example: "Im ridding my bike..of Death" see?._.]) The employees always have suggestions (Which are the best for brain dead zombies like myself in the morning.) and are really patient when I'm ordering. (I do have to note that in the morning, I can barely form the sentence: "I have to drive my car to work." With that said I sound like a belligerent drunk about to order his 12th drink up at the bar. Into which anyone who has to deal with me in the morning like that I view as the savior of the Argentina region. .-.) Coffee: I may say that the coffee is ok. Conclusion: .... haha just Joking! lets talk about the delicious nectar of gods these people conjure from the eight interstellar dimension of the the galaxy: 2.89 TITAN... *Employees.. "We just make it from this coffee machine.." points at the coffee machine. Coffee Machine: "Hola!" The coffee is delicious! It could only be described as a very fluffy poodle that dances the official traditional river dancing on my mouth. (The white Chocolate mocha with white coffee is the only reason I'm awake and have these uncontrollable shakes. [Shakes of happiness o.o]) I could say that this location is very great in what they do. I have not ever been disappointed in what they bring to me and with that I have to give you a solid Poodle paw high five. *My poodle holding his paw up for the most epic screen high five!* did you do it? o.o cuz he did, and if you didn't thats not good manner Sir/Mam o.o! Official Conclusion: This location is amazing! with great Customer service and coffee that is only match with that of sweet white powdered... coc...onut from Mexico on a glazed donut! Jeebus! ._. Just keep doing you BigFoot Java cuz I'm loving it! (Don't sue me McDonalds.) and between can I get the number of that big hairy tall guy in your advertisement for my poodle? o.o read more

BigFoot Java - a hand holding a cup of coffee - Coffee & Tea Near Me - Sumner, Washington

We loved this location! This was our first time in Washington & first time to try BigFoot Java. We had chai lattes that were awesome! The wait staff was helpful and extremely pleasant. read more

BigFoot Java - Coffee & Tea Near Me - Sumner, Washington

I will never go to this bigfoot again i pulled up ordered my coffee and while i waited i returned a text to someone when i look up to get my drink they are going to hand me i realize its too dark and made wrong so i ask them if it was made with white coffee lady gives me Attitude and says if you see me making it wrong you should have told me and i tell her i told you white coffee i shouldnt have to watch you make my drink to make sure its done right. Will be calling manager in the morning they should not be in customer service read more

I've had good coffee here and bad coffee here so it is a toss up. I find the drips to be bland, I like em bold and toasty, and the lattes to be too sweet. That's the fun of coffee spots. Good things and not so good things. The baristas are always nice though. Tip or not. read more

I've been staying at the Holiday Inn Express located next to this location this week and have been dropping by the walk up window to get my day started with a nice latte. Very surprised to see some of the negative reviews here, as the baristas have been nothing but friendly, conversational and quick every morning. I've seen lots of people coming and going through the drive through, so obviously plenty of folks are satisfied, maybe just not yelping about it. I'm here to change that. Based on my experience this week, I would expect only good service and good coffee from this location. read more

I come here all the time after work and Liz makes me a surprise drink of just whatever sounds good off the top of her head and it's always good she's wonderful and friendly. Love coming here! read more

I had the worst experience at the Big Foot in Bonney Lake but this Big Foot Java took care of me and remade my coffee that originally had grounds in it and I appreciate the effort and customer service Josi provided! She remade me my white chocolate americano - grounds free and with a smile. read more

I'm a regular at a different bigfoot location, but I will not go back to this location. My drink was straight up milk, had no flavor. I told them, wasn't a big deal just my drink has never tasted like this. She told me I couldn't bring it back, went on and on and was being kind of rude to me. Like it's my fault she made my drink bad? I wasn't even being rude or causing a problem. I don't understand, other Bigfoot locations would just take it back. read more

6/13/15. This Big Foot Java just opened this week. It carries all of the same menu choices as all the other locations. It's conveniently located off the 167 freeway, at the 24th street exit adjacent to the Holiday Inn Express. read more

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Went to get my free drink from my rewards yesterday and decided to try the new pumpkin frostbite. I asked for a 32oz and she had to verify, she had a 24oz cup out and just poured the drink into a 32oz cup and didn't even try to fill the difference (I didn't want whipped cream). The thinnest frostbite I ever had it would have been the same as asking for the pumpkin smash iced read more

Worst experience ever! I have been going to Bigfoot Java for many years and I choose Bigfoot Java because they have the Minute Maid machine. I don't go to any other coffee stand so I would consider myself to be a loyal customer. I don't appreciate when I know how I like my drink to be made, to be argumentative over it. The girl with the shoulderlength brown hair, was not wanting to listen to understand my drink basically she would rather listen to reply. Looks like I'm going to have to go to South Hill for my drinks now which completely is inconvenient. read more

Kelly & Crystal, the late night Baristas are amazing!! They make the perfect Lavender. Vanilla Lattes and are very pleasant. My only complaint is the reward cards aren't working! I just learned about them n have bought 4 from Kelly & 2from Crystal and they can't get a reward card to work for me either! The cards just won't activate. HELP!! I stopped by BFJ tonight and Kelly mDe me a white chocolate lavender latte and WOW!! It's GREAT! Kelly really has a magic touch n I'm always glad to see her there! Also they got their card situation fixed. Hurray!! Thank you so much Stop by again. Krystal & her "protégée Taylor we're there. I asked Krystal for help coming up with something with almond. One latte was an Almond Joy - Chocolate, Coconut & Almond and the other was an Almond Shortcake. Both are so awesome my Sweetie n I could t decide which we liked better!! Krystal is evidently a wonderful & creative teacher n barista and Taylor is a great & gifted student!! Kudos to them b Abbie is a BFJ Superstar! She is so fun to pow wow with for new latte creations! She friendly and so pleasant. I'm so glad to meet her to fix our lattes!! There's a new Barista in town - Delaney is her band & she does some great lattes! She enjoys creativity and mixing up some delicious flavors. She's going to be a favorite of the late night java drinkers! read more

It's really poor service to wait on people who walk up to the drive up window when other customers are already waiting at the walk up window.. Try paying attention.. I would not recommend this location to anyone read more

Well, When will company's learn with all the choices we as consumers have you need to keep your prices fair not change them up when new competition shows up. We have been going here for years. They lost us as a customer when they put the dollar over the loyal customer. read more

Between the prices that are expensive as Starbucks and the rude baristas, I'd rather make my own coffee at home. At least I can guarantee it will actually taste good. read more

I normally get Starbucks but I was late to work and stopped at Big Foot today. I normally wouldn't write a review but Baylei's customer service and coffee knowledge helped me select a drink I normally wouldn't get and it tasted great. Thank you, will be back. read more

Enjoy coming to this location fast friendly and convenient, bc it's on the way to work.

Been in line for over five minutes with only two cars ahead. The lattes here are more affordable than most overpriced coffee stands. Blonde barista is cute. Service at the window was quick and pleasant. 3.78 for a double tall latte with hazelnut. Coffee is sooo good. I'll come back. read more

Went here last week and the girls are AMAZING! Very friendly and sweet Baristas. My coffee was delicious and price was good. Definitely will be back! read more

I love getting my coffee at most BigFoot Java locations but this location is the WORST! The girls that work at this location are so so rude! Worst attitude! The girl working there today 07/11/16 @ 1:30pm had the worst attitude! And plus they have got the order wrong the past three times I have been there. They never pay attention when your ordering or make eye contact. I love the downtown Puyallup location and will continue getting my coffee at that location. read more

I have been to this location twice in the last two weeks and both times the baristas were rude. I thought it was a fluke the first time but after today I'm not sure I will go back. read more