What a fantastic buying experience. Garret, my sales person, really took the time to understand what I was looking for in a motorcycle and showed me lots of options. There was no pressure and he even spoke of other brands in high regard. I was never a big Harley fan boy, but after this experience, I have really drank the cool aid. The exceptional service continued through finance, service, accessories and sales management. I highly recommend this dealership, their customer service is truly exceptional. read more

I had the pleasure of working with Tobias at Biggs Harley Davidson. He is a no hassle, easy going, helpful guy that I really enjoyed dealing with. I have less than desirable credit, and there was never any tactic to use my credit against me. No sales games, no pushy salesman, etc. They worked hard to get me a bike at a payment that I could afford. When I initially called I was inquiring about a used bike, to my surprise, Tobias got me on a brand new 2016 Street Glide, for less than the price of the used bike. I assumed going into this, that it would be difficult to get a bike with my credit not being up to par. They were able to get me financed thru Harley, and it was about as pain free as it gets. I do not have a reputable Harley dealer in my area, and I live approximately 5 hours from Biggs. Time was a factor for me to get there to deal with them directly, and when I couldn't get there within the next week, they offered to deliver the bike to me! They delivered my new bike to my door for only $200.00! Victor, who delivered my bike, was a super cool guy, that was very knowledgeable,and helpful. He was ultra careful unloading the new machine and was a pleasure to meet and talk to for the hour he was here. They brought all of my paperwork, and even delivered the sissy bar and hardware that I purchased the morning the bike was delivered. Honestly, after this level of service I will NEVER go anywhere else for a Harley. This was hands down the best service, and experience I could ask for. A Bigg thanks to Tobias, Victor and the rest of the crew at Biggs Harley Davidson! You have surpassed my expectations, and you have a customer for life! read more

I'm here to tell you there's still business out there who value the customer and maintaining relationships! Biggs Harley Davidson in San Marcos is definitely one of those business'. Long story short, bars installed didn't workout, being that I've never done this before and had no clue what I was getting into, they are replacing the bars and taking care of everything. Without divulging the specifics of how much $$ it represents, let's just say I was concerned that I wouldn't be able to pull it off. I am absolutely pleased beyond words at how I've been treated by Biggs HD. Thanks to Cody and Mike! Cheers! read more

Let me see...how do I start? How about on what is to many one of the most stressful days of the year (Christmas Eve) when people crowd malls and shopping centers looking for that last minute gift. I on the other hand was done shopping for my family and wondered what the perfect gift for myself would be and then it came to me (I had missed riding for 10 years) Biggs Harley Davidson was open so I decided to drive down and take a look. As I looked around the shop, I was immediately drawn to the touring bikes (Street Glide & Road Glides), Derik (the salesperson) person asked if I needed any assistance and I let him know what I had in mind, and he guided me through the process, providing me with all the specifications of each bike that I was interested in and when I made my final decision on the 2021 Street Glide Special, it was seamless. Thank you, Derik for your knowledge and professionalism and remembering me today when I stopped in to get some boots and pointing me in the right direction when I asked about an upgrade to my exhaust and purchased my Vance & Hines slip-ons. read more

Great place and very easy to deal with. On my first visit there I was not sure what I wanted and My salesperson Jim Dragoon was very patient and took the time to help me find the right bike. I am a bit of a grind to deal with when it comes to price and financing so it was a lengthily process but they never lost interest in me or took a take it or leave it attitude. When we agreed to a price over the phone a few days later I went back expecting a price bump or some kind of change but they never waivered and kept there price commitment to me. One of the things I liked about Jim was that he addressed my wife as part of the sale and immediately knew that even though the bike was for me that she would be a part of the process and enjoying a weekend ride or two. The staff all seem to be avid riders that enjoy there job and ride bikes on a daily basis, read more

Rodger the sales person was fantastic but the finance Dept was bad I asked them to hold a check till I told them to cash it they dashed the check sending me into overdraft read more

I wanted to give a BIG Thank You to Cody for going out of his way to make it happen! Could not be happier with the service I was provided from the moment he first contacted me. I wanted to Thank Dolly for making the paperwork quick and easy. Thank you guys and I truly appreciate the exceptional service I received!!! read more

Great place to buy a bike I purchased my first bike there 3 weeks ago on July 4th and love it Biggs staff did a great job and wouldn't need or want to go anywhere else to get a great bike or service done thank you Tobias for a bada$$ bike read more

Mark was awesome. I'm so happy with my Harley. If you need a Harley , GO HERE! Very positive experience.

Scotty B. is awesome. Bought my first Harley last night. Everyone was a pleasure to work with. I met Scotty a few weeks back and never felt anything but a sincere desire to help. After about 5 different bikes, I finally landed on the Limited. So thankful for all the professionalism. Highly recommend! read more

I always find what I need for my Sportster. The staff is always friendly and helpful. Today there was a live band playing and lots of activity. Saw a hot looking Fat Bob that I could see myself riding on a beautiful day like today! read more

My experience at Bigg Harley Davidson was nothing short of a great one. Troy was the first sales associate I spoke with and he helped ensure the buying experience was a breeze. He enthusiastically answered any and all questions I had regarding the motorcycle I wanted, the Low Rider S. He owns one himself so I had confidence that he knew what he was talking about. After my first visit, Troy kept in touch with me to check in and see if I was still interested. Once I was ready to buy, he had everything in order and waiting for me to start signing. Will helped out a ton as well. He spoke with the manager and was able to lock on a solid deal I think we were all happy to shake on. I'll definitely be sending interested buyers to Troy and Will in the future and I'll be back for Harley parts! read more

Biggs Harley-Davidson - Motorcycle Dealers Near Me - San Marcos, California

Went this past weekend during the Harley event. Garrett was super knowledgeable and friendly. No pressure sales approach. We will definitely be back when we're ready to purchase! read more

just got a new front and rear tire installed on my 95 Road King... Terrific service... Great prices... Whoever said Harley dealers charge too much never went to Biggs. My Road King feels like a new bike again... read more

Bought my 2nd FLHXS here back in Sept 2015 (a little slow on the reviews, my bad). There was no BS back and forth, knew what I wanted, what I would pay and out the door I went. Thanks Biggs! read more

WOW!! What an amazing team here. (Cody Hogan, Mark Bradley, Mike Willer, Lulu Kay) I came in got a used bike I liked but after riding it had some issues so I brought it back. Immediately they put me on a brand new rental and I buzzed around for a couple weeks. Then I came back and unwrapped the whole deal to buy another bike. Such an amazing process. They are so quick and efficient I couldn't believe we were done already. I love this place!!!! read more

I went into Biggs to test drive the street 500 because I'm a new rider and I wanted a bike I could really control. I met with Daniel who took me out for my first real ride. I loved how much control I had on the 500 and was pretty set. He had me test the 750 and I could notice the power difference right away, but I wasn't sure which one would be best for me. Daniel and Tobias let me pump the brakes and sleep on it. I talked to some other Harley dealerships in SD about their pricing and Biggs blew them out of the water. I traded a 1200 Sportster that I bought before I got my license and realized it was way too big. We set a day for me to come back and Daniel took me out and had me ride the 500 and 2 different street 750s. I wanted the black denim because it looked sharp, but I didn't like how touchy the throttle was or the handling. I didn't want sometime obnoxiously loud, but he had me test a vivid black 750 that had a pipe on it. I felt like the throttle was a smooth transition and the handling of that bike was much easier. Everyone I talked too for told me I would regret getting the 500 because I would get bored after a week. I'm glad it was windy that day so I could feel how unstable the 500 could get on the freeway. I decided to go with the vivid black 750. Daniel even picked the 1200 up and drove it to the shop for me and drove my new street 750 to my house since I have never ridden on the highway yet. I am so happy with my bike and how and the how competitive their pricing was! Daniel worked through his lunch that day to make sure I was happy and had everything I needed. They even signed me up for their rewards program and gave me a free shirt. Daniel and Tobias were honest with me and gave the best deal possible without beating around the bush, throwing in hidden fees, or up-charging. Biggs is the only dealer I will go through now and I highly recommend them to anyone looking for a bike new or used. read more

Biggs Harley-Davidson - Motorcycle Dealers Near Me - San Marcos, California

The staff at Biggs Harley is awesome, friendly and very helpful. This has been the best experience I've had at a Cali HD dealer. Everyone I talked to there was extremely helpful and willing to do whatever they could to make sure I got everything I needed, even if it was just info instead of buying HD products. The rental department was enthusiastic and very helpful when my dad and I talked to him about renting a bike while he is visiting and gave great input on possible routes to take. Then the parts department helped me out with quite a few issues I was having with my bike. All around awesome experience. This will now be my go-to shop for anything bike related read more

Awesome people and staff, especially parts department. Always helpful and friendly helping me get the right parts I need for my bike. Thank you guys, Chris, Danny Boy and the team for always coming through one way or another! read more

This place could possibly have the worst service department one could ever think of. Took my bike in for an oil leak and severe vibration after returning from Sturgis. After being there for a little over a week which is what they promised I got my bike back and it still had the same leak and vibration. Called the service department talked to a service writer and he seriously could not have cared less all he could say was my manager is busy call back did not bother to take my number nothing. So I wrote an e-mail to the general manager service manager and CC'd my salesman I felt with when purchasing the bike. Cody my salesman promptly returned my e-mail apologized for the service issues and said he'd look into it. Never did I receive anything from sales or service. A few days go by a service writer called me saying he gotten a message from Cody to call me. I voiced my concerns and returned my bike to them. A couple days go by I get a call saying they cannot find anything wrong with it. I show up find that they did a real nice job cleaning the bike and they believe it was just residual oil making it seem like it was still leaking and the vibrations I was feeling was just how the 110 CVO engines feel. REALLY I thought? The most expensive bike they offer has the worst ride quality? Wow what a mistake I make buying this thing I thought. As I sat there idling the bike putting my gloves on I could hear a rattling noise so upon further inspection I found a loose head bolt that they had forgot to tighten. Well there was the oil leak! As I rode away I thought to myself this can't be rite so I ride straight to the Temecula dealership and ask them to inspect the vibrations. Well he returns from the test ride and says this bike is not safe to ride and will not let me ride it out. But remember Biggs says it was normal. A few hours go by and they find the steering head was loose and the front tire was almost 3 ounces out on balance. Now the bike runs and rides as designed. BOTTOM LINE NEVER USE BIGGS SERVICE DEPARTMENT! I will never again walk into their store which is sad for Cody and the sales department that did nothing wrong. All the GM had to do is show a small amount of concern but he could not even bother to return a simple E-mail. Russ read more

Mixed reviews for this dealership. I have been going here for several years, mainly as a "lesser of two evils"...meaning SD H-D. The good? I have always been happy with the service department. They did all the work on my 2007 Dyna, which I owned for about 5 years. They have also worked on an older shovel, which some dealers won't touch. They also picked up and delivered for $20 each way. Not bad. Their prices are average. Now the sales department is lucky I can't give negative stars. I bought my Dyna here and that experience was acceptable. But when I tried to get my GAP insurance refund, it took multiple calls to their actg dept and the owner and even Harley Corp, with endless promises and flat-out lies and I never did get it back. Since their move to the San Marcos location, I have gone in several times just to look around. This has been the only dealership where I can walk up and down several times and not one sales person even makes eye contact with me. It is really shocking and has cemented my decision to get my next Harley anywhere else. Parts department has always been good. But I have been lucky and find most parts depts are decent. read more

Great customer service but a really long wait to even talk to anyone. Like the DMV wait with good customer service. All said, great place. They just move really slow. If you are in a hurry to get something done this isn't the place to go. You could order it online and have it delivered before you even get to talk to a representative at Harley. read more

Best experience ever buying a motorcycle. Josh and Mark listened for almost 2 years, helped, took me on a bunch of test rides to figure out exactly what bike I wanted, called me when they had the best deal on the exact bike I wanted, and followed up to make sure I was happy with it. And the bike, 2019 Lowrider with Milwaukee 107 engine, flat out the best bike I have ever ridden and am having a blast, riding it every day. Parts and Service have been great getting me set up with the seat, bags, exhaust and air cleaner to make it perfect. Great team, great shop, great bike! read more

Awesome assortment of bikes and gear! You can also hop onto the Indian side and check them out. Ask for Adrian "Age" Sandoval in sales! He's the best! Super attentive and honest. Will hook you up with the best deal for you! read more

LOVE this place! Best customer service! Would recommend Cody Hogan in sales to anyone interested in buying a bike. Excellent and knowledgeable service department & excellent instructors for the motorcycle safety course. They will ALWAYS have our business!!! read more

I had a fantastic experience at Biggs Harley Davidson! From the moment I stepped in they treated me as one of their most loyal customers. Most of my process was through Cody Hogan. But, Danny boy in parts, Maili in the service department, and the manager of the gear/ apparel section all made me feel welcome. When I first met Cody I didn't even have a class M license. When told him that he still treated me as if I had cash in hand. I didn't buy a bike until 5 months after meeting him, but he still replied to every email I sent. Any questions I had he was happy to answer for me. I ended up buying a 2016 Dyna Street Bob and couldn't be more happy with my purchase. I can't thank you guys enough! Thank you for making my purchasing experience one to remember. read more

The customer service rep who asked to direct my call was rife with attitude and seemed to have a problem doing her job. I didn't remember exactly who my appointment was with when I called to reschedule, & I was met with attitude and was told that my appointment couldn't be rescheduled if she didn't know who it was with. I'm fairly certain that had she been willing to do her job, she could have looked my name up as the appointment was made the day prior. It wasn't so much what was said as much as the manner in which it was said. I feel like I received very bad customer service. I wouldn't hire anyone whose job is to speak on the phone that speaks to potential customers in a condescending manner. I felt as though I gave better customer service to her when I ended the call after saying we'd be in good shape after she refused to do her job. There is a blip during the ring that assures the call was being recorded, please review for your own well-being. Cheers, HD. read more

First off I am not a review writer, actually this is my first Yelp review. I grew up not trusting the "Dealer" maybe it was my New Jersey upbringing. All I can say is I had a great experience at Biggs Harley. From the girl up front that always greets me with a smile to everyone I had contact with. This is not why I'm writing this, I have met many seemingly nice people that would rip you off as soon as look at you. Here is my story. My bike was running poorly and a friend who is a mechanic took a look and said my Power Commander went bad and caused my plugs to foul. He replaced my plugs and insisted I take it to the dealer and have my ECU flashed with a stage one flash $209. So I did. Well to my surprise I was only there 15 minutes when Tom the mechanic came out and handed me my keys and he replaced a missing bolt on my battery and there was no charge. Evidently he said I had already had that flash done on my bike by a previous owner. Harley could have easily charge me $209 and I would not have known. My hats to D.P., and Tom over at Biggs Harely for making me a believer in good honest hard work. read more

Worked with Will to find a very specific Road King, he was amazing!! The rest of the staff was warm and friendly but Will really went over the top, letting us test drive bike after bike and really get a feel for them till we decided which model we needed. When we told him we were going through Montana (his home state) he even gave us a whole route drawn out on our map of the best places to see. Super patient, willing to stay late to help us. Even called while we were in Montana to make sure we were good. If you go here you HAVE to ask for Will!! read more

For my first encounter with this Harley place it was great. Called in about breaks and some wiring issues and they were quick and polite. They told me everything would be ready and it was. Walked in, went to parts, they had everything set aside and ready to go. They were also having a BBQ for everyone which was great. I have been to other bike shops and get funny looks because I don't look like I would appreciate Harleys but here I felt really comfortable and welcomed. Great place will be returning with any other business I may have. read more

I came in to pick up a part I ordered and got talking to Chris in parts. I'd been having issues with my gas tank cap hissing. He took the time to look at my bike and give it a possible fix. I was super worried but he put my mind at ease. I love the comfortable atmosphere here; no pressure. Thanks to Chris for helping me out!! read more

Came in on 3/12/16 and Purchased a brand new Fat Bob. After going to Riverside Harley and other dealerships. Biggs was able to get it done and get me on the road with a brand new bike. read more

So I set an appointment for new tires a week ahead to make sure I could get them done same day. I work hell hours and have limited time to get to service when they're open. When I got there today I was sold on different tires that were on special. It was a good deal so I went for it. It turns out the tires they sold me were not in stock. Although Biggs did try to call me and let me know they weren't in stock I was unavailable to take the call so when I called at 3:30 which was the scheduled pick up time they let me know no work was done. I didn't have time to wait for them to try and get it done before 5 and my bike is my only transportation so I had to go pick it up no work done. When I got the bike home I noticed there was radial showing through the rear tire and huge patches of rubber missing. Now my tires were worn but there's no way in hell the radial was showing through. I called service to talk to them about it and was told they can't day for sure someone was doing burnouts on my bike and basically it sucks to be me right now. I picked up my bike with the expectation of having good time to schedule another appointment but now I'm stuck with riding on steel. So unprofessional to do burnouts on a customer's bike and not at least make an effort to correct the situation. I tried talking to a manager but was told there were no managers available and again pretty much sucks to be me. I used to love these guys. read more

We stopped by on the way out of town after the kickstand spring was ripped off loading the bike in a trailer. The guys in the service dept were so kind and squeezed us in to fix the kickstand so we could be on our way. He even helped us load the bike back on the trailer and showed us how to put the bike in travel mode so the lights didn't flash the whole time we are towing and run the battery down. They were just awesome today! read more

Not a biker but went in to pick up some apparel. Great selection and the ladies in the apparel section were super helpful and friendly.

i haven't purchased a bike from here but i've been in contact with cody for awhile n he's given me great advice n has helped with my decisions and i will soon go to biggs harley to get my new bike and it will be from him, thanks cody! read more

I have a problem with the fact that this dealership only plays FOX news in their coffee/ guest area .Personally I find it rude to force some of us who frequent this place to be exposed to their biased belief system ... I have tried 3 times to talk to someone but their reply is Rude and uncompromising .... they dont feel as a public place they have to reach all the customers "Just their Majority " I was told . I have twice requested the owner to contact me but Dick never has ! I know for a fact there are others who fee this same way ! I am not the only one though I may be a minority . read more

I just want to recognize Z, Dan and Jeri for making my experience buying my first Harley fun and easy. I bought my bike on July 5, 2014. I made a call a few days prior to the shop and got a lot of help with financing, and the easiest way to go about it with Z. I bugged him during the week more than once and he had no problem answering any questions and following up with anything that took some time for a answer. I agreed to meet him over the weekend. Now when I called early Sat morning before coming in Z was not there. He was actually off, but that wasn't a problem because Dan took over getting me the price I wanted, and it didn't take any time to start with him where Z, and I left off. After talking the numbers we went in the finance room. Jeri was the final person I had to talk to. She was a great fiance person to deal with. I'm not one to be pushed around in a finance room, and she understood that I wanted the bike, and the bike only. She got me down to a rate I couldn't be more happy with. I can Definitely say this was a great experience like no other. Thanks again Z, Dan, and Jeri. The Forty Eight is awesome! read more

Brian in service/rentals was awesome. Very friendly, professional, and extremely helpful. Made my experience great. Thanks Brian for helping me out. You rock. read more

We've purchased at least 12 Harley's from Biggs over the years, all I can say is that the service was fantastic, the deals are great and I wouldn't go anywhere else when I'm ready for my next Harley. read more