If you have any platinum jewelry do NOT take it here. I had a platinum engagement ring resized here…read moreand they never reinforced the diamond so the entire top of the diamond fell off! I had to send it back to Frederick and Goldman for them to take care of their mistake. Also when dropping the ring off we told them please do not get rid of the inscription. I understand resizing can get rid of those but at least warn people. They didn't tell us there was a chance to get rid of it and never bothered to tell us when we picked it up that it was gone. When we noticed they offered to engrave it there- so when they did that it was completely crooked and huge on the ring. It looked terrible!

I have been to Day's several times and have always had a great experience…read more Today, I went with my mother for her 70th birthday present. She brought several rings passed down from my grandmother. The rings aren't worth much money, but they are incredibly meaningful to my mom. We met Micah who was very patient and kind with my mother. He seemed to understand the importance of this visit and went above and beyond to make it a great experience for both of us. My mom ended up cleaning and fixing some of the old jewelry and she got a new ring. This was a very meaningful day and so appreciative for Micah's help and special attention.

I went in a few months ago to get my chain fixed and ended up buying a 400$ new one and the owner…read moretold me he would fix my old chain for free. but when they called me to pick up my old chain she told me that I owed money for the fix. so... they can keep it. at least communicate to each other that's horrible customer service. I'll never go back

WOW! You do not see the customer service that Tony offered us anymore!!!…read moreThis man was extremely professional and repaired my ring setting ( 30 years old bought from the same company) with a genuine sense of caring! He spent quite a bit of time on my diamond ring , cleaning and buffing as well !! Tony did this for FREE!! Amazing. A beautiful store with lovely inventory. Maybe next time I will upgrade!!

I'm new to the area, and I googled pawn shops near me because I had some jewelry to part with that…read moreI hadn't worn since middle school. Carl was fair and examined each piece and explained each step of his process. He has a flat-screen that he uses as an extra monitor and pulls up daily trade rate of gold etc. and shares his excel calculator as well. I got double what I expected for my items without having to haggle. I was pleasantly surprised by the experience. Carl also has an impressive catalog of custom jewelry that he has designed. Have you seen the octopus tattoo that he converted into a pendant? Check out his Instagram and Facebook @DeRosaJewelersUSA to view his bold and beautiful creations for men and women. Also, I hear he's looking for a couple of commission-based sales reps to send him leads for repairs and designs, contact him for info on that! My experience was not I was expecting at a business showing up as the nearest pawn shop, and I was pleasantly surprised to meet Carl, a Portuguese born artist with a unique eye for detail who is like a renaissance sculptor with gems and jewels.

Dropped my gold chain off to be repaired. I was told it would be ready in a week and a half but it…read moretook a month.

They very helpful in picking out my fiancés ring and the turn around time on the resize was…read moreamazing. It felt like the entire staff was genuinely excited for us!

Recently we had occasion to visit Pearson's to attempt to get a repair on a twenty-five year old…read morewatch that had been broken at a mall kiosk while the technician there was trying to change the battery. The salesman honestly discouraged us from getting a repair, and made an attractive offer on a new watch, however my wife felt the watch was precious to her and sought to have it repaired. After a couple of weeks, the store manager contacted her to tell her their jeweler had told him the watch wasn't worth repairing. She asked him to try again. He sent it to another jeweler, who told him he couldn't get parts for it. Although she is disappointed with the verdict of the jewelers who worked on her watch, we are both convinced that Pearson's gave her request serious effort and she is now satisfied that she cannot have a precious gift repaired. While she's sad, she is satisfied that every effort was made. We can't ask for more. The watches and jewelry in this shop were high quality fine work. We'd recommend them for the quality of their merchandise and their low pressure approach to customers and conscientious service.

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.

Cleaned, resized, and polished my ring to a mirror finish while I waited…read moreVery friendly and professional Can't wait to go back

I found this Gem of a Jewelry Shop shortly after moving New Hampshire and I'm happy to be a regular…read morecustomer here. This charming business has fixed several watches and rings of mine, as well as those of family and friends. And, I recently purchased a stunning Citizens watch there as well. Larry Cote, Owner, and his top-of-the-line Jewelers are always pleasant, professional and courteous! I highly recommend this Shop and business to one and all!

Had my Amber ring buffed and resized quickly. It really was so easy, and made my day!! Wonderful to…read morework with the team here. Great experience, recommend!

Naser Diamonds was great to deal with. I brought in my wedding rings to be sized. And also had…read moreprongs replaced and around baguette built up. My rings look beautiful! They did such a nice job! Thank you!

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!