What a wonderful way to check out the city. This was our first time on a Segway, so we were a little nervous, but our tour guide Vincent was great. He was safety focused and gave us multiple opportunities to practice and get familiar with the Segway. We checked out all of the stops with plenty of time for pictures and learning about the city. We were deterred by a little bit of rain, but Vincent packed ponchos for everyone and we had a little bridge to wait underneath. I would highly recommend this tour to anyone looking for a new adventure in the city. read more

Bike and Roll Chicago - Million dollar view. - Bike Rentals Near Me - Chicago, Illinois

My kids really wanted to try this out, promising me that they would pedal and I could relax and enjoy the scenery. Listen, after being the one to pedal by bike and boat, I was going to take them up on their offer. It was $34.51 (including taxes) for an hour. Kind of steep but not so bad when you realize that there are three of us enjoying the quadcycle. While the staff were nice - and they really were - the directions on where to go weren't great. It was confusing where the path was and we ended up spending 20 minutes going away only to come back and ask for more details of where to go. They really should provide a map. Also, we had to ask them to remove the dead spiders and cobwebs we discovered while we were literally off the beaten path. Would we do it again? Yes. But pay close attention to where they say to go and, again, could've used a map. Also, be on the lookout for spiders, webs and other dirt and ask them to remove them prior to leaving the area. read more

Convenient location on the northwestern corner of Michigan Ave and East Monroe St., just 2 blocks west of beautiful Lakefront Trail. Reservations not necessary though we were here in early May. We rented basic 3-speed bikes. Helmets are optional and included in the rental. Bikes either have baskets or a pouch in front. Higher grade bikes, electric ones, and Segways also available. Service was ok. My friend's seat adjuster had gunk on it. Please pay attention to maintenance. Luckily I had napkins on me. The employee who was not doing anything upon our return could have offered to keep the door open for us. Would consider coming again given the fair prices and convenient location. read more

Bike and Roll Chicago - Field Museum ahead! - Bike Rentals Near Me - Chicago, Illinois

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What a great way to see the city sights and hear interesting history and fun facts! Our guide was friendly, knowledgeable and very helpful with teaching us how to ride the Segway. Would highly recommend the tours and renting the bikes and Segway's from Bike and Roll. read more

Found this company on Groupon. Booked a Segway tour for my visit to Chicago. I was a solo in a group with four other tourists. Unfortunately, two of them were running late and that cut into our time. Instructor, Marty, was energetic and informative. We were all first time riders; he provided good instruction and lots of encouragement. Had lots of information about the sites. I had lots of fun! read more

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Slightly salty that they do not accept Groupon until June. Overall great tour. Was nervous about riding around some people in the crowded city. But after going over some introductory lessons our guide Vicent was extremely good. He promoted having fun, but doing so with safety 1st. This is a very good tour and I would recommend! read more

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First time at Bike and Roll. Great location just off Michigan Ave, 4 or 5 blocks from the lakefront. We had a reservation, and we stopped by to pick up our bikes, and we were on our way in about 10 minutes! The bikes themselves were nothing special, but certainly adequate. We got the $12 per hour no frills bikes. We returned about ten minutes after our hour was up and, quite generously, we were not charged an additional fee. All in all, B&R is a good value. But if you're looking for fancy bikes, you'll have to dig a little deeper into your pockets : ) read more

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Great service, we took the Segway tour and we had an awesome time. Unfortunally you can never get enough, so we wished it was a little longer. Our guide Nora was very nice and took the time to make sure we all felt confortable with the segway. read more

Bike and Roll Chicago - Visit Magnificent Mile, Crown Fountain, Buckingham Fountain, and Navy Pier - Bike Rentals Near Me - Chicago, Illinois

Great place with good people. The tire on my bike was so low that it was difficult to ride. And there are no bike repair shops in the Loop area. So I stopped by to see if they could help me and two of the men working there jumped to fix it.. and wouldn't take any money for it. Highly recommend! read more

Fun, fun, fun! If you're looking for something active to do, this is a great way to see the city and get some exercise. We stopped by this place while visiting the Bean, and decided to get some bikes and ride around part of the lake. It's only a few blocks from hitting the lakefront, and a perfect way to see some good views. We decided to get the bikes that had extra speed on them. If you turn a gear, it will really kick your bike into full speed ahead! I think they were called e-bikes. You can set a reservation, or just pop in which is what we did on a whim. We paid for an hour, but you can get longer if you want. That was plenty of time for us to get where we needed to, and enjoy some breeze in the hot August weather. The bikes were in good condition, and rode smoothly, and the experience in renting them was super easy. I'd be down to try this again next time we are in the city. read more

Bike and Roll Chicago - Bike Rentals Near Me - Chicago, Illinois

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I took my granddaughter for our first Segway sunset tour thanks to Groupon. We were able to learn very quickly and we had lots of fun. Trish (?) - Sorry I do not remember her exact name - our guide was very cute and energetic. I will do it again as soon I get another deal and this time with the whole family. I am not giving it 5 starts to the tour because I believe the experience is more about riding the Segway. Evening views were outstanding; Chicago is my favorite city when it comes to views. I wish our guide would have had more knowledge about the city and its history. I took an architectural walking tour and our guide was very knowledgeable about the city, history and present. One tip: at the tail end of the tour my Segway seemed to pick up speed on its own (battery problem? Sensitive machine?), it got to the point that the handle moved towards my body (as a sign to slow down) and I got the impression I was losing my balance, I had a moment of panic, my body moved forward and I was going ever faster... I crashed; fall down, no big deal. I was mostly going fast, I am a rebel and was having fun. This incident did not take away from my good experience. Looking forward to doing it again read more

Bike and Roll Chicago - Having fun with my granddaughter - Bike Rentals Near Me - Chicago, Illinois

Review is regarding a segway tour. I had found a great deal on Livingsocial.com for a 2.5 hour segway tour months ago. It was a great deal. Reserving my space was very painless. Just follow the instructions Bike and Roll emails to you. I had received my confirmation within hours. Checking in was a breeze. Just go to the lower level of the building, and check-in. The young man behind the counter was personable and pleasant. So far so good. Matt, our tour guide, was very going easy going when he met our group. There were nine of us on this tour. He demonstrated how to use the segway and then give us individual time to get use to the segway. I will say, I was a little unease in the beginning but once I got use to the segway, it was cool. Within minutes, it appeared that we were all comfortable on our segway. Kudos. Then our tour began. We zoomed along the lakefront, the DuSable Harbor, made a stop the Field Museum, Shedd Aquarium, Adler Planetarium, continued to the 12th avenue beach for a rest stop. Each stop, Matt would check in on us and give us facts about what was are viewing. On the way back, we zoomed around the base of Soldier Field which was so cool, stopped at Buckingham Fountain then back to the starting point. I wish the tour was longer. For an unique way to see the city, take a segway tour. So far, I have had very good luck with this company for renting bikes and now a segway tour. read more

Bike and Roll Chicago - Matt, tour guide, was fantastic. - Bike Rentals Near Me - Chicago, Illinois

We had such a great time!!!! The instructors were very friendly and patient. We felt like prod by the end! We saw so much of Chicago in the few hours of the tour. The breaks were nice to stretch out our legs and get a quick hot cocoa. The instructors truly seemed to enjoy what they do. I highly recommend this tour. read more

What a great time to see parts of Chicago on a Segway. We started at 239 E. Randolph street. We headed north pass 3 Forks Restaurant and turn east to DuSable Harbor just before the river. We saw the lake front at sunset and it was more than beautiful. The skyline was clear with a breeze from the east to cool off the evening; south to museum campus-Buchanan foundation and all the sites. Shalom read more

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The FUNNEST thing I have done!! Matt Kennedy was our tour guide and he made the tour so much more fun so definitely request him!!

HIGHLY RECOMMEND EVERYONE TO DO THIS!! I live in California and have tons of family in Chicago and I have been here over twenty times! But this past weekend was my 12 year old son's first time in Chicago. I really wanted him to take in Chicago and make this vacation special for him! I thought to myself how do I make site seeing fun for a 12 year old. I posted on Chicago Yelp Talk for suggestions and Chicago Yelpers are awesome! This is how I found out of Bike and Roll Chicago. I checked out their reviews and was even more excited because they were all great reviews! I booked the Sunday 10:30am tour with our tour guide Matt. It started off with a thirty minute hands on tutorial on how to use the segways. Matt individually help each person till they were comfortable. The segways were very easy to get use to fast and very easy to control. My son and I loved them so much that we actually looked into the cost of one these! Who knows what we would actually do with it! After the tutorial we did our tour and stopped at major spots where Matt would go over the history and fun facts of Chicago. Matt was super awesome! He wasn't boring at all and connected with the group individually and as a group! My son accidentally fell of the segway once (they are not dangerous, my son just has bad luck) and Matt was the first to go over there and help him out and not make him feel bad or anything. Super awesome of him! This tour is amazing and I would definitely recommend it for anyone going to Chicago. My son could not stop talking about this experience! read more

So the boyfriend surprised me with this little fun thing to do called 'Segwaying'. He got one of those Living Social deals and so on a very hot Saturday morning we headed on over. The place is easy to find and fairly close to public transit. But there were only 2 picnic tables to sit on while waiting for your tour to start...it was a little cramped. And the helmets looked like they have seen better days. At least they didn't make us wear the vests with the reflectors!!! Tour started on time. There were about 25-30 people on the tour so at first it was a little crowded, but there were 2 tour guides so that helped when we eventually had to split into 2 groups. They first give you about a 30-40 min "tutorial" on how to use the Segway. Honestly best way to learn is to just hop on and go. (Note: volunteer to be first to get on your Segway. You then get more time to practice!). But it's pretty easy to get the hang of and in 5 min you'll be a pro :) Our tour was the Lakefront Tour. We went to Buckingham Fountain, Soilder Field, The lakefront path, old Meigs Field and a few other places. Our guide gave us a little history about each spot and did have us take a few breaks which was appreciated because your feet hurt like crazy after awhile. Wear comfy shoes! So my biggest gripe was that when we were split into 2 groups, we got stuck with the slower people. And slower people equal A) people who go slow, B) people who are afraid of the Segway and C) people who don't accelerate when going up a slight hill causing a pile-up on LSD. When this lady proceeded to crash into me, I had to fall off my Segway and so did my boyfriend. The tour guide was waaaay up ahead and didn't notice what was going on. Finally she saw and came buzzing to us, but we didn't even get an "Are you ok?" "Is anyone hurt?" Nothing! I thought that was pretty rude. Overall it was a good experience, bu if your looking more for a historical tour of Chicago, do a boat tour. This one is fun to zoom around the city while looking like a cool nerd. Some notes: - I wore flip flops and no one said i couldn't wear them. - They have mini packs on front for personal items. - Wear comfy shoes/flip flops read more

Bike and Roll Chicago - In front of Buckingham Fountain - Bike Rentals Near Me - Chicago, Illinois

Just went last week on the 2:30 afternoon Segway tour. Our guide was Matt Kennedy (just want to highly recommend him right from the start) - this guy was hilarious and gave a fantastic tour and overview of Chicago history. One of the people on our tour was doing it for the 4th time and said that Matt gave more information than she'd ever gotten on the tour, plus she lives in Chicago and learned a few things she never knew! Ok....so Bike & Roll is right in Millennium Park and it's a super smooth operation. There are other bike & segway tour operators in town, but they came very highly recommended so we gave them a shot....and boy oh boy am I glad. These guys run an efficient shop and had everyone ready to go in no time. Our guide Matt took us to a training area and made sure that every single person was very comfortable with the segway before we started. He gave us time to roll around and get a real feel for them; he was super laid back and got everyone hooked up in no time. We had people from 13 to 70 years old on our trip and everyone was well prepped. Our tour took us down river walk to the museum camp, millennium park, Buckingham fountain and even the "beach" (where Matt took us to the best taco joint in Chicago). I really can't say enough good things about these guys. I'm not bashing other companies, but we did see some other groups during our travels and they didn't go to a lot of the hidden gems that Matt showed us. GO TAKE A TOUR WITH BIKE & ROLL! Ask me questions if you like and I'll be happy to answer. Make sure to request Matt....all the guides are good, but he is the best! Enjoy, because the segway is soooooooo much fun!!! read more

Michael great time The only way to see a city on a fun device orders were great couldn't say enough about Chicago this is the best way to see read more

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Awesome!! We have been on Segway tours before and they are so much fun! Manny was our tour guide and he was fabulous. Funny. Attentive. Patient with the nervous nelly's and first timers. I highly recommend the Segway tour through Bike and Roll. Conveniently located at the edge of Millenium Park it is super easy to find. My only complaint would be the block we had to push our segways to the training center,uphill in hot hot hot hot hot hot sweltering heat. I have Multiple Sclerosis. That small chore for some was a huge feat for me. read more

Bike and Roll Chicago - One of our many photos but this one includes our guide, Manny, in the bright blue shirt center stage. He was a real trooper! - Bike Rentals Near Me - Chicago, Illinois

Went to this place for the third time only to find out that they ran out of locks. How do you do that?! It's summer time and it's a holiday weekend. Stupid. Don't they have one for each bike? I thought it was ridiculous. Plus they didn't tell us before we rented the bikes. They later told us to go to the Millennium Park location to get some. They didn't have any either. They had us bike all the way over there for no reason, and the workers were rude. I'm pretty much done with this place. read more

As a tourist visiting Chicago we wanted to do this local annual bike ride. It was easy signing up for the event, renting bikes and finding the location. The ride along Lakeshore Drive starting at 5:30 am was breathtaking. It's not everyday that you can ride along Lake Michigan. Even with a few scattered showers after mile 7, we immensely enjoyed the bike ride. Don't let those small highway inclines fool you. You'll get a great work out! Driving over them is one thing, riding a bike over them is another! Wow, my legs were sore later that night. We headed Northbound on our ride and were too tired, or too inexperienced, to attempt Southbound. We had a great time taking in the view and people watching. We'd like to do it again next year! read more

Bike and Roll Chicago - A bike ride along Lakeshore Drive. - Bike Rentals Near Me - Chicago, Illinois

Went on a 2 hour Segway your of Chicago. IT WAS AMAZING. Used a groupon for a discount...but full price is worth it. Had a great tour guide, it was chill, relaxed, fun and a great way to see parts of Chicago. I think this is something a chicagoan or a tourist should do! SO FUN! read more

Bike and Roll Chicago - Mom and I at Buckingham Fountain with Bike And Roll Chicago Segway tours! - Bike Rentals Near Me - Chicago, Illinois

The trip was more than just amazing! I can honestly say I haven't been this happy in a while now. Sophie was so far one of the best tour guides I've ever seen. She's courteous and passionate , and she was very helpful and patient. During the tour , she told us a lot of fun little stories and introduced us the stories behind the major sight seeing spots of Chicago. She was a good photographer too and she helped us with all the pictures we wanted.We went from before dawn into the night and the scenes were completely stunning. It was absolutely worth it and I felt very lucky to have Sophie as our guide. 10/20 worth the price. read more

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My husband and I took the Sunset Segway tour (with a Groupon) and I must say that this was the BEST Chicago tour I have ever taken. Quinn, who is wonderful and funny was our guide. He started off by teaching us how to use the Segways, which he allowed a half an hour for. Then, afterwards, we toured downtown on them. We went through River North and along the lakefront, to the bandhsell, through Soldier Field (which was beautiful in the evening), and into Grant Park. Quinn took the time to let us take photos, took photos of us, and allowed us enough time at each site to get a thorough look at everything. The full tour was almost 3 superb hours. Although your feet are a bit cramped afterwards, it is well worth it. Bring a jacket if it is a cool day though, as it tends to be more windy riding around the lake. I would do this tour again even without a Groupon. It is very well worth the price. read more

Bike and Roll Chicago - Me@Bike & Roll - Bike Rentals Near Me - Chicago, Illinois

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My friend and I had a GREAT time on the Segway Tour they offer. We booked it through Groupon for the discount and everything worked out perfectly. Our instructor, Jay, was fantastic. He had a great personality, very knowledgeable without being overbearing and was just a great guide all around. He even gave me his coat on the chilly night because I forgot mine. Definitely a 5/5 experience! read more

Bike and Roll Chicago - Bike Rentals Near Me - Chicago, Illinois

I came here with the boy a couple of weeks ago on a bright and shining Sunday afternoon. They had plenty of bikes available but we were able to snag the last 2 cheap ones! I don't know why you would really need to upgrade to the other ones unless you're biking on the street. But we just biked along the lake, so the most basic one was perfect! They have maps available with convenient destinations like Wrigleyville, Museum Campus, etc. I kind of wished they put some band aids or something in the front bag because I fell off my bike later in the day. It would have been handy to have something, anything! read more

We purchased the Segway tours from Groupon. I called a week ahead to book the time. They said there was only 2 times that day instead of 4, due to the end of hte season. That was ok w/ us. When we went to find the place on Randolph, it was fairly easy to find. We had no problem using our Groupon at all and they didn't treat us differently. The manager was nice and told us all we needed to know. Vince was our tour guide. he was GREAT. Very friendly, engaging, and helpful. He took time to teach each one of us how to use the Segways and was very easy to learn from. Had plenty of info about the different landmarks and I learned a few things I didn' tknow before. he kept things fun and was encouraging. A couple ladies had some troubles and he was right there helping them. 5 stars for Vince!!!!!! The Segways themselves are a blast to ride around on!!!! Like he says...in 10 min on these things, you are a pro and can zoom all over the place. They were very fun to ride!!! it was cool taking a tour all up/down the lakefront. One of the very neat things was he took us to Soldier Field and went kinda "inside" it....you can go around and see where teh old seats/bleachers were and go kinda around the outside of it, but you're actually on the stadium, pretty neat. They didn't try to push any products on us or sell more tours, which was nice. They give you a lil card for future tours if you want ($10 off future tours or something). We had a fantastic time and would recommend thsi to anyone, especially if Groupon has a deal again. We will DEFINITELY be purchasing that again if it comes around. read more

Bike and Roll Chicago - Bike Rentals Near Me - Chicago, Illinois

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Well they finally refunded me like they said they would so I'm happy. Would rent from them again.

We had a great time on our tour Sunday. This was my friends first experience and she loved every part about the tour. "Uncle George" our guide was thorough and made everybody comfortable. I've been on a few bike and roll tours and I have to say that George was more concerned with safety and I believe his attention to safety made the tour so much more relaxing for the first-timers. Thank you George! read more

Matt was a great tour guide. He made everyone feel welcome and was superb at training all skill and age levels on operation of the segways. The evening sunset tour was cold but epic. He was very informative and stopped at all the best places to take pictures. Would highly recommend. Thanks Matt read more

Went on the segway tour around 3pm on Friday. Our tour guide, Andre, had us up and running on our segways within a few minutes and before long we were cruising the lakefront while the infidel pedestrians gawked at our squad rolling on by. He was quite informative throughout the tour and stopping by the beach for a food break was nice. Highly recommend this guide as he answered any questions thrown at him. One note though: be sure to arrive early for the tour. read more

Bike and Roll Chicago - First photo spot on the tour. - Bike Rentals Near Me - Chicago, Illinois

Vincent was the man!!! Great tour guide. Great amount of knowledge for the city and good with instructions on operating the Segway. Good tour and good price. Tip your tour guides. Thanks Vincent. read more

Came by on a Friday morning to rent equipment for a family bike ride. No one helped us for a good 10 minutes even though there were employees around. They just told us to wait in line where only one person was actually working. They obviously saw we had kids, so you would think they would let us know if they didn't have any equipment at this site from the beginning. Instead we wait and they said they are out of kid friendly options even though their signs and website say they should have it here. They told us we can walk to Navy Pier for their other location. Not ideal to walk a mile with toddlers. Won't be back to this location for sure. read more

What an amazing day on the Segway Lakefront Tour in Chicago!! Maggie is the best . I highly recommend this tour. I've traveled the world and done many excursions , and this one right up there !! Don't miss it .. read more

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I highly recommend The Bike and Roll Segway tour. My family of four have done Segway tours in 5 different cities. The tour in Chicago was by far our favorite. Our tour guide, Manny, was excellent. He did a great job of ensuring we remained safe, but also was laid back and fun. He let us customize our tour a bit to ensure we for what we wanted out of the activity. He took lots of pictures for us as well. This is a great way to see the city in just a couple of hours. Pros: Professions, friendly staff Easy to do business with Fun family activity Great way to see lots of the city Cons: None - it was awesome all the way around. Definitely check these guys out!!! Great company! read more

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Don't recommend this place at all. Customer Service here is a disaster. We took your Segway tour on Sunday 05/14 and our guide Manny was just insane. He left us in the middle and ask to leave the Segway in middle of the tour nad go. He took off his anger on us for no reason. Very annoying. Please be careful read more

This was the 3rd time I have gone on this tour and Robbin our Guide was Awesome!!!! She is the real Batman and did a Great job!! I highly recommend her as your guide, and enjoy the tour. read more

Did a group Segway tour with a few friends and Pierce and David were our tour guides! They were super friendly, fun and resourceful! They made learning to ride a Segway, a breeze. We all enjoyed ourselves and are looking forward to booking again with you guys soon! read more

Took a sunset Segway Tour with Sophie on Wednesday July 26th. What an amazing tour! I saw a side of the city that I never knew existed. Sophie was extra sweet and very knowledgeable, she made sure we all kept together and took photos when we needed. Will do it again! read more