Very friendly and helpful. Did not carry the specific product I was looking for, but spent time…read morediscussing anyway and I appreciated it.

Honest dealing and good quality. Yes, the store is some…read moretimes busy and you may have to wait a couple of days, but the quality worth the wait.

I was searching on Yelp for an Open Sundays bike shop for a helmet. So I drove here from Keizer…read more The shop had the Serfas brand, which I never knew of. I found a nice fitting Serfas helmet for $37, which was within the price range I wanted. The shop owner was very friendly to me. It's not a big shop, not a lot of inventory, but I looked at the Serfas website, and I'd be willing to have the shop owner order a light I'll want from Serfas, and go there to pick it up. The service and repair area is a large part of the total store floor, it looked very neat, orderly, and the owner seems to have experience in all formats of bicycling, road, mtb, touring. Recommended.

Pros: competent, generally nice, decent prices Cons: poor…read moreselection, a bit condescending

Peak has been a great addition to the city for years. I always find what I need there, and…read moreappreciate being able to shop in town without having to get stuff online or from a bigger retailer. I like the new store front - so glad they are still here. Shop there - you'll like it.

We needed a flotation device for our dog for a trip through OR, WA, and parts of Canada where we'll…read morebe on the water. We didn't realize how hard they were to come by locally or online. But I found one in stock at Peak Sports and called to see if I could buy it and have them hold it for me for a few weeks. They offered to hold it without me buying it. The woman in the phone was so helpful and nice. We just stopped in to get it and the same kind woman offered to fit it on our dog. Such kindness. We got it adjusted and purchased in no time. Abby (our dog) checked out the store "dog" in its life jacket, got some treats, and was ready to go.

Absolutely phenomenal organization. Our grandkids were visiting for 2 weeks from the East Coast…read moreand the Collective gave us two children's bikes free. We had planned to rent them but there wasn't any place in town that rents bikes for kids so they fill a great need in our community. We went back to buy children's helmets and learned that they also give them away but they were out at the time. What a community gift! I look forward to returning soon to learn some basic bike repair.

Great local resource, affordable, and helpful staff. Needed help with chain, cables and…read morederailleurs, it's DIY, repair stations with helpful guidance from the staff.

I bought a treadmill from Play it Again Sports several years ago. It has needeed servicing twice…read morein recent years and they sent a technician out to fix it within 24 hours both times. (Still under warranty!) These folks are polite, competent and care about their customers experience. When I eventually need a new treadmill I will definitely go to them!

Bad selling experience - inconsistent way of appraising between employees and rude treatment. They…read moreare supposed to look up on computers and this employee decided the other day to just through out prices - super low prices, very different then a different employee on another day for same item - when questioned he laughed it off and told me to sell My things myself. I won't be back for buying or selling.

This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

The following is a recent situation I endured with this company…read more Eugene Electric Bike management, I had my E-Lectric bike in for a flat tire. I was given a quote of $60.00 to fix the tire. I was surprised how fast you fixed it, but the charge was $76.00! Although I was not thrilled with the response that there was an additional charge for a new inner tube, I decided to let it pass. Then I noticed my cell phone holder was missing. Your representative said they couldn't find it but would continue to look for the missing part. I had to buy another holder and sent you a text requesting a refund of the cost. Since the cost was $16.00 for anew holder and the difference in the cost of the bill and the estimate was $16.00, I would appreciate a refund of $16.00. Jack, The price you were quoted is the price you paid. The remainder of your phone holder is not at our shop. As you stated, it was a fast turnaround. Your ebike was in one area of the shop and nothing was removed from the handlbars. We are remiss that you lost your item at some point... But have no fault in this. You contacted us for a job, that job was done, that is all. Perhaps it would be best for you to take your ebike to another shop going forward. We wish you the best. V/r, Alexander Eugene Electric Bicycles Oh I will and your service will be noted when I rate you online. You might want to reconsider. Jack Your intent is noted. We simply do not have any role in your missing part of your phone mount. Better that we not have further correspondence as no good could come if it. Please do not message us again as we will not provide any further services for you. Still wish you the best of luck V/r, Alexander Eugene Electric Bicycles If this is how you treat a returning customer, I think others should know what a shoddy outfit you are!

Someone stloe $2000.00 worth of gear from me. They put it on consignment. I search all the local…read moreclothing resalers and found my stuff here. Not all of it though. Some stuff sold it seems, but they know nothing about it. They have no cameras so not only does stuff get stolen off the floor- they cannot be held accountable for what they sell. Did they set the store up like this on purpose?

Super rude here. Especially the main male worker. Bad experience and felt judged the whole time…read more Don't waste your time here.

I have a 700w e-bike with 3000 miles. Marc(PNW Mobile Bicycle) got me in right away. I have a flat…read moreand needed new tire and brakes adjusted. Rapid response, kind owner, and just a great experience. Thanks again Marc

The owner is great. Our bicycles haven't been used in 3 years for a variety of reasons, so they…read moreneed more than a tuneup he pointed out on my bike the reason the chain was getting hooked up in the back was whoever worked on the bike last didn't do a complete check of the components. The bikes are now fixed and we have our new bike rack and we are ready to go. I highly recommend PNW they may not be the cheapest but how do you put a price on quality work

I went in looking at tri stuff. I've been considering getting into it because I'm a very avid…read morecyclist. The guy I spoke to (he didn't greet me) was pretty intense. A little too hardcore for me and he seemed to feel like he was a pretty superior athlete (which I'm sure he is). There were only a few bikes and frames and they cost a fortune, along with the clothes and shoes. It's the only game in town and I'll probably go back and hope for a better experience.

"Gordie C." is the owner. What a lame attempt to tout his own company on Yelp. Let's lern the…read moreintarweb! Too bad because the store is excellent and needs no shills to make it look better.