Would give them zero stars! Horrible customer service. The…read moreowner needs a course in public relations.

We purchased our first bike with Bike n hike, a Townie. The employee I worked with was very…read morehelpful. There was never any preasure as I tried to figure out which style fit me best. They let me ride the bikes around so I could evaluate/experience the performance of the bikes. We were so pleased with the product and customer stervice that we came in a couple of months later and got the same (male version) bike for my husband. We have been extremely happy with them. They took the time to help me and my husband get safe helmets, explaining the importance of a proper fit. My very physically fit husband needed an extra large and the employee showed us how to adjust them and test them. What a professional! I bike often through fields and I ended up getting a flat tire due to the blackberry thorns. Bike and hike, not only took care of it on the spot but only charged $10.00 for the tube and service. They also recommended a tube that could handle thorns since I travel daily through that field. I recommend these guys highly. They know what they are doing and the care and after service is outstanding.

Peak has been a great addition to the city for years. I always find what I need there, and…read moreappreciate being able to shop in town without having to get stuff online or from a bigger retailer. I like the new store front - so glad they are still here. Shop there - you'll like it.

We needed a flotation device for our dog for a trip through OR, WA, and parts of Canada where we'll…read morebe on the water. We didn't realize how hard they were to come by locally or online. But I found one in stock at Peak Sports and called to see if I could buy it and have them hold it for me for a few weeks. They offered to hold it without me buying it. The woman in the phone was so helpful and nice. We just stopped in to get it and the same kind woman offered to fit it on our dog. Such kindness. We got it adjusted and purchased in no time. Abby (our dog) checked out the store "dog" in its life jacket, got some treats, and was ready to go.

went in and test drove an ebike the owner seamed butt hurt i did not buy a bike right then but ok…read morei called the store about 2 hours later to ask how long it would take to get a red one of the bike i test drove, left my number and nothing, left a message on his site for "contact us" no answer send an email, no answer, so i bough 2 bikes somewhere else send him anouther email asking if he would service the bikes, i did buy same brand he sells and no responce. maybe he to busy & maybe he will respond but its been 3 weeks so i am not holding out and will find someone else. he lost out on a $3200 sale

From the owner: We are a family owned and operated business offering a wide variety of e-bikes and accessories to…read moresuit our customer's needs.

Absolutely phenomenal organization. Our grandkids were visiting for 2 weeks from the East Coast…read moreand the Collective gave us two children's bikes free. We had planned to rent them but there wasn't any place in town that rents bikes for kids so they fill a great need in our community. We went back to buy children's helmets and learned that they also give them away but they were out at the time. What a community gift! I look forward to returning soon to learn some basic bike repair.

Great local resource, affordable, and helpful staff. Needed help with chain, cables and…read morederailleurs, it's DIY, repair stations with helpful guidance from the staff.

Very friendly and helpful. Did not carry the specific product I was looking for, but spent time…read morediscussing anyway and I appreciated it.

Honest dealing and good quality. Yes, the store is some…read moretimes busy and you may have to wait a couple of days, but the quality worth the wait.

Good inventory & maintenance dept. Friendly & knowledgeable staff . Free test rides , no sales…read morepressure , back what they sell. Rather expensive charge for assembly but now I see they include first tuneup .

We had a problem with a bike, that wasn't an e-bike and went to see if they could fix it, and they…read moredid in less than a day. The staff was great and friendly and did a good job fixing the bike

What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Don't know if licenses are mandatory.I never got a response from them.Ebikes seem effective but I…read moredon't know if it's allowable.