I came here for a pre-employment physical, so this was not my regular doctors office. I was…read moredisappointed by the dismissive tone which the secretary and nurse both used with me. I did not feel welcomed, and when the doctor asked me questions, I would further clarify and he would ignore me and act as if I hadn't spoken. The only reason I gave this place 2 stars was because I was in and out in under a half an hour, which is rare for a physical. I will find another doctors office in the future.

I have been using this Medical center and Doctor for four years. I am very pleased with all aspects…read moreof this medical center. All the employees are very friendly and helpful. The Doctor is terrific and very thorough.

Dr. McIntyre has been my MD for quite a few years. I cannot thank him enough for his care and high…read morelevel of professionalism. I am flying soon and am sick as a dog. He squeezed me in and wrote a script to take care of me so I can heal and enjoy my holiday. I appreciate having such a great MD.

My wife and I both use Floyd McIntyre as our primary care physician. He is caring, compassionate…read moreand competent. He takes the time to talk with you about any and all issues. His staff is caring and great to deal with. We recommend Dr. McIntyre without reservations.

Dr Baldasaro is an Amazing pediatrician. I find him Caring, supportive, helpful, adaptive and very…read moreeasy going with my special needs child. I feel as though we really lucked out with this doctor.

Visiting from out of town and 2/3 kids got sick. Staff were so friendly and helpful. We go there…read moreright when they opened and were seen in 30 min (quick for an urgent care imo). Knowing we were on vacation they took great care of our kids making sure they felt better by the next day!

My husband and I have been to care well twice this summer, once for an ear infection and another…read moretime for flu like symptoms. Both times the physicians were excellent, provided plenty of information on how to care for our illnesses. We booked our appointments in advance online so there wasn't a long wait. Thank you for the excellent care you provided!

Had a Doctors appointment today. Pleasant Bay Medical was fantastic. Especially with the pandemic…read moregoing on. Had my blood work done a week ago and Dr. Topolewski had all the results. She always reviews all results and how they affect my health and how to bring my numbers back into normal range. Exercise, diet, medicine etc. With so much going on because of Virus, I feel greatly at ease because of everyone at Pleasant Bay Medical. Right there when I have an issue. Thanks Again !!!

I don't normally write reviews for medical services (I have a review "credo" that excludes…read moremedicine, social services, and food trucks), but in these uncertain times, I had to make an exception. I ended up on the Cape semi-permanently at the beginning of the pandemic and had to unexpectedly transfer my middle-age prescription regime to this pharmacy, complete with intricate medical insurance that was so inconsistent, it would enrage even a Franciscan monk. Some months my insurance approves my meds, other months they decide they need a pre-approval. Its almost like they flip a coin. But I digress. Much to my surprise, instead of shrugging and handing the prescription back to me unfilled (I'm looking at you, CVS), the pharmacy team at Outer Cape Health Services went out of their way to fill my prescriptions. And they were friendly about it. I was completely confused when they smiled and said things like "No problem!" and "See you next month". For comparison, I've been going to one CVS for fifteen years and every month they look at me as if it's my first time in the store. I am so used to being abused by grouchy, indifferent pharmacists and their underpaid techs that I felt almost disoriented at OCHS! When this pandemic is over and I have to return to my home town, I will look back fondly on this brief but magical time when I didn't have to deal with a chain pharmacy. If you are lucky enough to live near this place, then I recommend that you go see what it's like when a staff actually cares about their jobs and their customers. It's refreshing. P.S. I've never baked *cookies* for a business until this place, if that helps give you an idea of how good they are.

My experience at this clinic was deeply upsetting and, based on how I was treated, I believe I was…read morediscriminated against as a Black parent. My 2-month-old son had an appointment, yet when we arrived, the front desk clerk, Bailey, repeatedly came up with different reasons why he could not be seen. This made no sense because his medical records had already been transferred from his previous pediatrician to this office. Before relocating to Cape Cod, I specifically spoke with representatives from Outer Cape Health, who assured me that establishing care here would not be a problem. When I asked for the next available appointment so my son could receive his routine well-child care and vaccines, Bailey told me there were no appointments available and suggested that I take him to an urgent care center instead. My son did not have an urgent medical issue--he simply needed his scheduled well-child visit and vaccinations. Despite my explaining this, she continued to refuse to schedule him. Throughout the interaction, I felt she spoke down to me and treated me as though I was inferior. After leaving the clinic, I called the main office and spoke with another representative, who informed me that there were actually several appointments available the very next business day and the day after. I reported how I had been treated and was told my complaint would be forwarded to the office. About two hours later, instead of addressing my concerns, I received a message stating that my appointment had been canceled and that my son would no longer be seen at that office. What makes this even more confusing is that my son had already been seen there for his 6-week well-child visit, and his 8-week well-child appointment had already been scheduled over the summer. There was no legitimate reason to deny him care. Refusing care to an infant who needs routine medical care and vaccinations, providing misleading information about appointment availability, and then canceling his care after I reported my concerns is unacceptable. No parent should have to experience this while trying to ensure their child receives appropriate medical care. I hope this clinic thoroughly investigates how patients are treated so that no other family has to go through what we experienced.

Bickford Health Associates have been my health care providers for two decades. I am extremely…read morefortunate to have had their excellent care all this time. The entire team, including the front desk staff, R.N's, Medical Technicians, Nurse Practitioners, Doctors, and everyone-in-between is top notch. Not only are they professional, caring, and thorough, but also they go the extra mile! On a number of occasions a staff member has called me to check that I've had a routine test done on time. My primary care physician, Susan Duenas Vecchione, N.P. initiated a 20 minute call to me from her cell phone at 8:30 at night. I feel inadequate in conveying all they've done for me and my appreciation. My husband and I are moving out of state and will have to find a new resource for healthcare. There will be no replacing Bickford Health Associates. I've experienced THE BEST!!!

Susan Duenas and her staff are amazing and have taken very good care of myself and my husband…read more They are responsive and take extra time to listen and follow through.

I've been to quite a few clinics over the years, and I have to say, this one really stood out. The…read morestaff were very kind and made me feel comfortable right away. Didn't have to sit around waiting forever, which I appreciated. The doctor took the time to listen and explained everything clearly -- no rush, no confusion. You can tell they really care. It's rare to find a place like this these days.

Had a doctors appointment today Pleasant Bay medical is fantastic especially with the pandemic…read moregoing on. had my blood work done a week ago and Dr. Topolewski had all the results. She always reviews all results and how they affect my health and how to bring my numbers back into normal range. Exercise ,diet ,medicine ,Etc . With so much going on because of virus I feel greatly at ease because of everyone at Pleasant Bay. medical right there when I have an issue thanks Again. And Thanks for being right here, in the community. Thanks

The best! Amazing experience and tailored to your needs. I highly recommend and you should book…read moremultiple appointments.

We were renting house in Harwich this August and September, and I emailed and called twice to set…read moresomething up after Covid restrictions lifted for me and my daughter, and never got a response back on either attempt, even though my texts showed as "Read". I would have thought she would be happy to get some business after being closed because of the pandemic, but I guess common courtesy to even respond with a "Sorry but I am busy" is too much to ask for these days. Would give 0 stars if I could. **So to respond to Laura's note to my review, a simple "I am under the weather" or "I am busy those dates" would have sufficed after I made my multiple appointment inquiries. Instead you completely ignored emails and texts, and then respond to my review 20 months later? I am sorry you were under the weather back in September of 2020, but this just poor small business customer service. It takes 10 seconds to send a text.