Horrible bedside manner. Sighed, rolled his eyes, and made comments like "I'm talking in circles"…read morewhen trying to get answers. He only asked me two questions: what are your symptoms and how long do they last, that was it! Because my explanation, symptoms did not match with patterns he's seen before, my concerns were dismissed/ brushed off. I brought in an MRI that he didn't even look at during my appointment. The one star is because he at least he referred me to another neurologist but it took me holding back tears while expressing how disheartening it was to sit before a doctor with little - no explanation and no care in world to put towards finding a solution. I truly wish I could get my co pay back.

Be prepared to stay on hold for awhile because you can't contact anybody. The number they give is…read morea recorded message. I had an MRI last month and still don't know my results. I finally got a hold of an operator to relay a message to the office and never heard back. He's retiring next month.

Dr. Fey was wonderful and so caring towards my sister-in-law in her diagnosis. Would recommend this…read moreoffice to anyone needing cognitive diagnosis.

Neurology Clinic of New Braunfels has truly saved my life. I was suffering from dibitating…read moremigraines where i stayed in bed for days. Connie Kizer is professional and knowledgeable and most of all caring. Her office staff is always on top of each patients needs. I highly recommend this clinic.

Dr Davis is an amazing doctor! Very caring and thorough! I wish he was still on my insurance plan.read more

Was having pain in my right arm so decided to go to Neurology Clinic of Central Texas. Boy what a…read moremistake!! I called the office to see what it would cost to have a test done on my arm. They told me i would need a nerve conduction test which i said was fine but wanted to know what would be my cost of procedure. I told the receptionist if it was going to be a lot out of pocket i was not going to set appointment. They told me they would get with my insurance and call me back. They never called back and i had to call them once again. Once i called back and she said they never called my insurance but would check again. This time they did call me back and told me my cost would be $110. I agreed and made appointment. Went to appointment ran the test and 3 weeks later get a bill for $422.07. I call office to find out why i was charged more than they told me and could not have been met with more resistance and rudeness than i could have ever anticipated. I spoke to one receptionist who had zero answers and then was transferred to another lady who picked up the phone already ready to be nasty. There were other charges for tests that were not done on my invoice and instead of looking into it for me she told me that was my bill and there was nothing she could do. Her attitude was unbearable and so unprofessional!! Then i asked her about a $350 charge on my invoice for Office-New-Comprehensive and she told me that was a charge for the doctor having to read my medical files that were sent over. I didn't have any medical files sent over!! When i told her this she started to read what was on the file and it was what i told the doctor of my symptoms once he arrive in office. Then the women on the phone says yes that's what i said it was for. I told her that is not at all what she said. I told her she said it was for reading files that were sent over from another doctor and she couldn't even respond. Amazing that she can just change her story to fit her narrative. I can't understand how this Dr. office is just trying to make up charges. Is there no more integrity left in this world with doctors and their staff? Around then she told me she didn't have time to explain my invoice and that i needed to take it up with my insurance. Again, i just can't believe this women is in charge of anything much less a doctor's office where people really do need assistance. Doctor's offices have become such a scam and this office is no different and being a business owner myself i feel that the overall culture of businesses starts with the person at the top who would be the Dr. Davis. I hope he knows how his employees treat his patients and the response they receive when trying to ask very reasonable, honest questions. Oh, i also forgot to mention when my questions became very logical and the receptionist had zero answers to why i was overcharged she just hung up on me. Crazy that the medical industry treats patients the way they do once they know they have completely overcharged you with fictional procedures and ridiculous charges such as a $350 charge for telling the doctor my symptoms. It's sad that the patients who pays these employees checks are treated as a vehicle to run their scam.

Beautiful new, clean, friendly, and professional office. Seeing Dr. Maria Salinas, Rheumatologist…read more She was very prompt and wonderful to work with. The front office staff are terrific to deal with. Additionally, I have called the office 3 or 4 times and each time was treated with respect and hung up feeling I was heard. Fantastic experience.

Have seen Daniel Cruz, Podiatrist, twice now. Each time he couldn't access previous x-rays whether…read moreit was from the ARA system or when handed a disc with the images. The second visit was for a broken bone in the foot as confirmed by Christus Med Clinic. Arrived at 9:40 for a 9:45 appointment. Was told that I might need to go get another x-ray, "down stairs" and was promised a walking shoe along with help to fit into my boot. Had to retrieve the boot from the car while managing crutches and was then told that I would have to wait to see if they could work me back in, although I had been there and in a patient office for an hour. At 11:45, I got my cd and referral back and left. No shoe, no fitting for the boot, and no further information to treat a broken bone. I was told by the Christus group that I would need surgery, won't consider Dr. Cruz since he can't even get into systems for x-rays or get my foot fitted into the proper medical item.

The doctor has a N.P. seeing you first visit! They have you get these blood tests and if they come…read moreback ok then you don't qualify to see the Doctor. The secretary calls and tells you that they have canceled your appointment! They don't tell you that your one of the blood tests won't be covered by insurance! I sent a letter to the doctor and never received any letters or a call! I really don't think that this office cares about patients! I wouldn't recommend to going here or Boerne Texas office! It is also hard to get a hold of this office. That should of been sign right there! Another doctor recommend us but that was mistake! More people need to write reviews on Doctors! I feel Doctors need to care about patients instead of caring about how rich they can get. They need more compassionate!

I don't know when the last reviewer had contact with Dr. Bower, but things have changed! I have…read morebeen to both the Boerne and NewBraunfels offices in the past and was offered phenomenal service as soon as I stepped into the waiting room. My encounter with Dr. Bower was excellent! I experienced great hospitality and service when meeting with him and the staff. This doctor truly does care about patients. I would highly recommend this doctor, not only because of his qualifications and expertise, but also the care he shows his patients.

We love our primary care office. After almost a year, its just perfect . The staff and the doctors…read morereally try hard to make the PCP experience helpful and productive. They are qualified in many areas of medicine. The NB office is part of the larger Health Texas network in SA. Same day appointments are available for emergencies, a big deal maker for us. They have a call center that runs a back office for the staff and doctors for prescription refills, follow ups, and appointments, done with just a phone call! When nessesary accelerated specialist referrals are given also. And they know your insurance, and will work with them... so you can concentrate on your care. No worrying about follow ups, prescriptions, or the dreaded out-of-network billing nightmares. Its a very simple seamless managed Health care experience at its best, right here in NB! 5 stars! Pilloffs

I commend Carlos today for his expert care in drawing blood for testing. He made the process less…read morestressful. ive always been terrified with this process but it went smoothl.