Ray has many tools in his toolkit to give the best upgrade to any job. I've asked Ray to do a water…read moreline on a fridge, set up the washer and dryer for our new home, replaced the outdoor faucet (that the previous owner welded on), and replaced the mailbox with a cemented post. All done great. ALSO - when he hauled cabinets out of our front yard, and we were out of town, he noticed our garage door was partly opened. He called me when we were on the East coast and fixed the door with a five-gallon paint can so it wouldn't keep popping open. (We replaced the garage door this week.) Thanks, Ray, for keeping an eye out on your neighbors.)

Let's just say that Ray cares about his customers as much as he does the job he gets done…read more Sometimes people over-promise and under-deliver (which is just the worst). And businesses often under-promise and over-deliver (which is rare, and oftentimes a selling point). Well, Ray over-promised and over-delivered (is that even possible?) Our water heater was in its last days and I could tell it was going downhill fast. It was a Thursday evening and I was losing hope that I'd get someone before the weekend hit. Well, Ray to the rescue. He responded via Yelp Thursday night letting me know to give him a call first thing Friday. Well, I did. And Ray walked me through step by step what it's going to look like and that he can come in Friday afternoon to get the water heater replaced. He answered all my questions BEFORE the job, made sure I knew everything I was going to purchase BEFORE he purchased it all. I was in the know and he did not try to sell me anything else I didn't need -- which I always appreciate. In fact, he went the extra mile to offer me different pricings and options for the water heater and its parts so I can pick for myself. He gave his two cents about the parts and the water heater AFTER I asked him about the difference, and not just rambling about his opinions trying to sell us the most expensive ones. Then, he came as promised right around noon and went right to fixing our mess. Got it done in a matter of few hours making it look awesome. Oh, but Ray isn't done after the installation and fix. He made sure to go over every little thing he did so that I wasn't left confused about anything. And he documented it all so I have it for my records. Then, he leaves saying I can let him know if I notice any further problems with it so he can make sure to tidy it up, not that I think I'll need it because he already did an awesome job for us. The job cost us right around what we thought it would cost us and that's always a good thing. A nice cherry on top is that Ray is very personable and is pleasant to talk with and is a people person. Might I add that he had a great attitude--not the kind of attitude that appears he's in it for the money. Nope. That's always the type of person we enjoy doing business with. Thanks, Ray! We will be contacting you if we need any other jobs fixed or looked at!

I had Lucas come buy and put in 2 faucets,he showed up on time and went right to work,the plumbing…read morewas old but he whizzed right through it.lucas is a very polite and knowledge young man and we would gave him back for more work in the future.

We had an incredible experience working with Parker and Honey. The owner Tyler was so great to work…read morewith. He came and gave us an estimate for the work and a timeline and was really great at communicating through the whole project. His crew was also very respectful and clean and did great work. We had one little issue with planting and they came and fixed it right away. Tyler was a complete professional. They did the demo, hardscape, moved boulders, irrigation, water feature and lighting. It's our little oasis and we love it. Highly recommend Tyler and his crew and we would definitely use them again for another project. Very reasonable cost for the work they did for us.

From the owner: At Parker & Honey, we believe landscaping is more than just plants and pavers—it’s about creating…read morespaces that feel like home. What sets us apart is our thoughtful, relationship-based approach. We're a locally owned, family-run company rooted in reliability, transparency, and a genuine love for what we do. Our clients know us for showing up when we say we will, doing what we promise, and standing behind every project with pride. We don’t just install landscaping—we help set the stage for life’s meaningful moments. Whether it’s a front yard facelift, a backyard designed for family memories, or a full-scale irrigation and hardscape install, we listen closely and bring ideas to life with quality and care. Our pricing is honest and straightforward with no surprises. We charge a small design fee to cover the time it takes to create detailed proposals—but if you move forward, that amount is credited back to you. With a balanced mix of residential and commercial work, we’re proud to serve homeowners and property managers throughout Shasta, Tehama, Lassen, and Siskiyou Counties. From consultation to completion, we aim to make the process smooth, collaborative, and rooted in integrity. Let us help you make your house feel more like home.

Many issues with Tugwell, first off, when they installed our roof 15 years ago. We said that rain…read morewas projected and they started anyway. We woke up to water pouring into our house at 5 in the morning. They quickly got here and put plastic to cover the house, but we had to run fans for two weeks in the attic to dry it out and had to repaint much of the house. Now 15 years later our 40 year guaranteed roof is leaking and they are claiming to not have been the ones who put it on. I'm guessing they got rid of our paperwork in case black mold or other issues arose due to the water getting in. Be very very careful when dealing with this company. We have called many times and they refuse to call us back.

14 years ago Tugwell replaced our roof. That is a story in itself. Our roof had been leaking for 2…read moreyears now. We have paid to have it fixed. It is still leaking. We paid to have it evaluated and the photos/evidence is beyond disturbing. I have tried to contact them to come and take a look for the past 2 months. They have flaked on us. Told us they would be here at a certain time. My husband waited for them over an hour. Didn't even contact him. Do not have Tugwell roof your home!

Tim gave us a solid estimate with superior materials. They did the entire job for the detached…read moregarage in one day. Will be having them come back to do our home next. Awesome guy with an awesome crew!

As a Realtor, I always look for quality tradespeople to refer to our clients. Over the years,…read morewe've had many happy clients who have used the services of Tim Burke, Owner of Burke Roofing, Inc. What I like about Tim Burke: Old-fashioned honesty, quality work, and materials.

They we're quick to address the problem and fixed it. Josh did an amazing job and his clean up was…read morespectacular. What a great company to have come in and help with the problem

As the owner of several apartments, I am constantly concerned about plumbing issues. Having a…read moreplumber who is reliable and reasonable is extremely important. I have found Royal to be both and then some. Tom in customer service always responds quickly, and the technicians are all professionals who know what they are doing. Royal Plumbing has given me the peace of mind that I am so thankful for.