Terrible service and quality. I don't recommend Bill Jarret Ford. They stand behind their workread more

Called this place on this car…read morehttps://www.jarrettfordavonpark.com/used-Avon+Park-2007-Mercury-Grand+Marquis-LS-2MEFM75V17X623567 and spoke with a sales rep, possibly Adam, bad with names. Explained to him that i was driving from Miami and would appreciate an honest review of the car, wanting to know what problems the car had so I wouldn't be wasting their time as well as mine. He sent me a video, some pictures and stated that the car was in great shape. My wife and I were in the car the next day driving the 140 plus miles to their dealership. When we got there, we were greeted and told that the vehicle was being detailed. After about a 10 minute wait they brought the car around and it looked great from a distance. Upon closer inspection I immediately noticed the trunk lid, and rear bumper appeared to be freshly painted. The vehicles external flaws were told to me on the phone, so I knew what I was walking into. When I discussed on the phone the condition of the AC, he said it was working great. Upon inspection, it appeared that there was some type of foam sealant used on the ac accumulator. When asked about it the sales rep told us he knew nothing of that. While it blew cold, it was apparent that there was an issue at some time, but no one knew anything about it. I checked under the car and it also appeared since it was a North Carolina car, there was rust under the car which may have been why the rear deck lid and bumper were painted. I asked him why were they painted and I got what has to be the most ridiculous answer ever from a car salesman and I quote "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" If that was the fucking case they should have done the whole car! Right then and there, we lost trust in both him and the dealership. We opened the trunk to find it extremely wet on both the carpet and deck lid. They took it back to the body shop and told us that they would let us know what the problem was. We left to go get something to eat and waited for their call. An hour and a half later I get a text that it was the studs holding the tail lights in and that it was fixed. Like I said earlier we lost trust with them, so we both decided to pass on the vehicle due to that loss of trust, NO MATTER HOW MUCH WE LIKED THE CAR! We both were quite pissed at the fact that we drove all that way fully expecting to leave with it, only to be mislead on what was actually wrong with the car. I called the dealership later to speak with the manager and left a message for Tim Masse the manager. I was told he would return my call, never did. Left another message yesterday, same result no call back. Left another this morning, still crickets. I'm sure that this dealership provides a great service to the local community that wants new cars? Used cars, another story. Would I do business with them? Not at this point. A simple inspection of the vehicle by one of their mechanics, listing what I found in a 15 minute inspection would have saved us a shit ton of time that I could have spent looking for an honest and reliable used car. I still cannot get over this statement; "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" Think about that before you venture out to see what they have to offer. Just not right to bullshit a customer with cash to spend! Time to hit social media to spread the word....... They chose to delete my honest review so I added it again plus an update. Thank you for turning me away otherwise I wouldn't have found this little gem in my backyard. 2006 Grand Marquis 60 thousand original miles with an extended warranty to 92 thousand miles as well as 4 additional new tires and rims. Thank You

very disgusting atmosphere you can tell that rats live inside of the office. There was holes…read moreeverywhere and the dust in there was unbelievable noticeable. I walked out of there, thinking I was going to get sick.

My car engine seized on the highway while out of town. (Kia motor recall) Brandon the tow driver…read morewas very helpful and went above and beyond. He towed my car back to my town dealership which was over 75 miles away. His conversation along the trip took our minds of the current situation. It is nice to see someone with his knowledge that truly seems to enjoy his profession. Thumps up service!

Our air conditioner needed a new compressor! We were on a weeks vacation in Florid. Called on April…read more7th to get in for a dealer repair. Got an appt for the 11th-13th. Told them many times we were from out of town on vacation and needed car back by Wednesday, leaving Florida on Thursday. They wouldn't check my bumper to number warranty! Said didn't have time. I had my dealer call them and get it straightened out. On Wednesday I called to see if repair was done. They hadn't even started, said they needed the parts yet! I for the 4th time told them I need the car Wednesday whether it was fixed or not. They said they'd check parts and see if it was in. If not I'd have to reschedule!! Again I said I don't live here and I'm leaving the next day. A few minutes later they called an said yes the parts were there and he'd get his guys right on it! Finally right before they closed it was ready for pick up. A very unprofessional and uncaring service.

total thieves... Pedro Rosado gave me an estimate for 7500.00 for all kinds of work that was not…read moreneeded. got all that repaired for under 500.00 at another dealer. AlannJay Nissan should be investigated for fraudulent practices. When Zi confronted Pedro Risado he tried to physically intimidate me and told me to go fuck myself, I'll be pursuing this further, believe me

I've used Lockhart for almost 15 years and they have always been honest and dependable.read more

Last week we took my little 2001 car to Lockhart Auto Care because it needed some TLC -- tires,…read morebrakes, a tune up, and even more. The Service Manager "Bam" is one of the nicest people you'll ever meet. He's the perfect person to be managing an auto service shop! He took a day or so to see what was needed to get our little car back up and running great again. We knew ahead of time what parts would have to be ordered, approximately how much time was involved, and how much everything would cost. We're delighted with the work that was done and, more importantly, the way it was done -- as promised with no surprises! So, we HIGHLY recommend Lockhart Auto Care! Back up & running great again! Many thanks, Lockhart Auto Care :)

I am writing this to highly recommend BNB Auto Body Shop for their outstanding service,…read moreprofessionalism, and honesty. Over the years, I have trusted BNB with multiple vehicle repairs and experiences, and what has always stood out most is their integrity. In an industry where customers can sometimes feel uncertain, BNB has consistently been honest and transparent with me. There have been times when they could have easily recommended unnecessary repairs, but instead they took the time to explain when something was not actually wrong or did not need immediate attention. Their team has always been knowledgeable, fair, and genuinely focused on helping their customers rather than simply making a sale. When repairs were necessary, they explained everything clearly and completed the work with great care and quality. It is rare to find a business that combines excellent workmanship with true honesty and customer respect the way BNB does. I would confidently recommend them to anyone looking for reliable and trustworthy auto body or repair services.

Total breath of fresh air , honest , reliable. Took care of my ac. I recommend them highly. Save me…read morea lot of money.Thank you brad.

Avoid this "business". This is for Tech Automotive, going by the name Rosco's Garage oddly enough…read more Asked for a quote to get O2 sensors replaced on the family car. Even though two in my fam are certified to fix cars, we do not have a rack to put the car up & do it ourselves, so we decided to request a quote & support a Sebring business. The owner Rosco, right away asked me to leave the car with them so they could take a look at it (day or more). I told him that I really just wanted a quote for the work first, and that I could not leave the car there, unless it was actually being worked on, and me there waiting for it. Rosco, without taking into account that I already deeply know things about my car, questioned whether we actually knew if the issue was an O2 sensor. After the push back I got from him, he agreed to look and give me a quote (had to really talk him into it...). So based on the VIN, he gave a quote that was simply egregious. He marked up the costs of the parts two to three times the original costs, and ultimately painted the whole job as being a difficult, difficult task. He did not realize that myself and several in my family had already researched the OEM parts, non-OEM parts, and even watched a half a dozen videos that show how easy it is to replace the parts, particularly if you have the car up on a rack. The sensors on the bottom require a simple socket extension...not tough at all. His comments to me were dripping with greed, degradation and pride as he was trying to rip me off. Any mechanic could do the job in less than an hour with the car lifted. There is no mystery in putting a socket wrench on a ratchet. Rosco was describing scenarios that would take the job well into over a $1K, when any mech could replace all 4 sensors for no more than $300 -$400. He must deal with a lot of folks that don't know how to use the internet, or the existence of YouTube that shows everything about everything. Please do not use or trust Rosco's Garage for anything. They are simply out to make you feel stupid, & drain your pockets, and I feel bad for the folks who work there (Josh).

If you don't need your vehicle for a month or longer it might be a good place to bring it. As of…read morethis date I still don't have it back. Five weeks now Tom.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!

Fixed my old Chrysler. Suggested what was needed in the future. Good work…read more They know cars and do not guess they test before they replace parts like some other shops.