Do you have an Uber friend? That's me! I give rides to two different ladies that have their cars…read moreserviced here. They smile and call me their Uber Friend! They pay me by buying lunch and an adult libation or two. Arriving- They are directly on US 27 South between Avon Park and Sebring. There is a turnoff both before and after them so if you miss one you can grab the other. Parking is a snap and dropping off is easy peasy. Ambience- This is a big place as they sell and service four or maybe more brands. As I've found with most dealerships, everything is spotless. The waiting area is comfortable with decent amenities. Customer Service- I have lots of experience with them as I accompany my friends on the drop and the pickup. I go in with them and participate in all the interactions. I've experienced multiple service folks on many occasions. Overall, servicing your car and the customer service that goes with it is 4 stars. The nice folks are good at explaining things simply and answering all your questions. The times they estimate are usually great with the occasional glitch due to parts availability. See my next point. Parts Availability- This seems to be a bit more of an issue than other dealerships I'm familiar with. I mention it because it was also true pre-pandemic. A part that was due in 2 days ends up being 7. That stuff is annoying and drops them a star. Conclusion- If you need dealership-level service, overall a decent place!

I bought a 2023 Chrysler Pacifica a week and a half ago. I put all the stow and go seats down and…read morediscovered that a small piece that becomes part of the floor was missing. Jake (Manager) and Andres (My awesome sales rep) worked together to make it right and ordered the part. When a business does things right, they should be recognized. Thanks to everyone at Huston Chevrolet and CDRJ. My wife and I have always been treated very well at Huston. Tom

So I was referred here after 4 weeks of shopping for a new vehicle and getting really annoyed with…read moreall those other typical dealership and pushy salesman who wanted to over charge me. Donald answered my inquiry and the entire process from price to test drive to purchase was amazing, professional and the vehicle is perfect!! Super clean drives great and he helped me find a good extended warranty that would not break the bank. I highly recommend these guys for your next used vehicle!!! They are the best.

From the owner: Low mileage used vehicles in like new conditionread more

I had my review mirror knocked loose by someone in a parking lot. It was left dangling and the…read morenext day I was taking a friend to the airport. I drove to Huston Chevrolet in Avon Park for help. I was treated so well by the lady in the office and a mechanic. The mechanic's name was Andrew and he took the time to secure by mirror so I was able to drive my vehicle till parts could be ordered. Don't know what I would have done without the courteous treatment I was given.

I took my car in for warranty work and, almost a week later than he said it would be done, the…read moreService Advisor had me take it home with the repair, not completed. it was supposed to order parts that would be there within 10 days Two weeks later, I called back and this time he said that he would not finish the work until the warranty company paid them. There are two problems with this: the work isn't done, and according to the warranty company, they paid them in full five days earlier. Every time Advisor opened his mouth, it has been a lie. My car still isn't fixed, the warranty company thinks the work was done (or thought so until I reported this) and Advisor is playing now. I've never seen a dealership so crooked, and I worked in the industry! do yourself a favor and run as far away as you can before you get taken as well