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    Alan Jay Kia

    3.1 (14 reviews)
    Closed 9:00 am - 5:00 pm

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    1 month ago

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    Ask the Community - Alan Jay Kia

    Allstar Car Sales

    Allstar Car Sales

    (3 reviews)

    This is now called Allstar car sales, and I was sad to see the YELP reviews were so low given that…read moreit seems a lot has changed, so I'm going to post the review that I posted on google here, as well. I had such a great experience here, especially as someone going through the car loan process for the first time. I was honestly really nervous and didn't know what to expect, but Ryan and Rick were incredibly patient and understanding from the start. They took the time to walk me through everything step by step, answered all my questions without making me feel rushed or overwhelmed, and made sure I actually understood my options. What stood out the most was how supportive they were. They really helped build my confidence in making this decision. Because of how comfortable they made me feel, I was able to come back with a co-signer and move forward without that same fear I had in the beginning. If you're new to this process or feeling unsure, I definitely recommend coming here. They genuinely care about helping you, not just making a sale. 10/10 experience! I am so happy with my new vehicle and the service I received. Honorable mention: I had to go back to get my license plate situated and Ashley took care of me with no problem! all the staff here is so wonderful and nice, and just willing to help with whatever is needed. I would definitely recommend this place to anyone searching for quality service and vehicles.

    Very minimal prep for my new car. They didn't walk me through much of anything, just there's a…read moremanual on the screen. This was my first EV. It was not cleaned up - had glue and some paper stuck on the inside of side window and passenger front had glue . Use alcohol to clean it up. They charged it but up to about 60% when I took delivery. I called them the week after when I found glass damage on the back window which looked like obvious shipping strap induced damage. They said just take to some service center. No concern at all. A very uncaring,unmotivated dealership. They also said my car had the latest update. It didn't. I'm getting it done now. The finance guy was pretty good. Sales was horrible, although Ashley I think tried but not really trained for sales. Do not go here.

    Alan Jay Ford

    Alan Jay Ford

    (14 reviews)

    Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a…read moreBronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

    Alan Jay Ford 3201 US Hwy 27 S, Sebring, FL 33870…read more I was looking to downsize to smaller crossover SUV and had the pleasure of working with Anthony Salerno. He spent close to a week answering my texts about different models they had available and explaining features, legroom, etc. They had so many great options I couldn't narrow down my search online so scheduled a meeting. He was well prepared and showed me every model I had inquired about and explained features and warranties. I was able to quickly and easily narrow my search and decided on one that was perfect for me. He was able to show me cars at other nearby Alan Jay dealerships so the ease of working with one person on several cars was appreciated. After looking online for weeks the prices at Alan Jay were often the best so felt confident in value I was receiving. Anthony's attention to detail and knowledge of all the models made it easy to make a decision. I would highly recommend Alan Jay, and would ask for Anthony. Whether you have questions about makes and models or know exactly what you want the level of customer service he provided far exceeded my expectations.

    Alan Jay Kia - car_dealers - Updated May 2026

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