UPDATE: My Yelp! review and Twitter review brought a call from Allstate. I proposed someone from…read morethe executive office request CarMax reverse the delinquent reports. I was told it wouldn't work. 'What have you to lose in asking? It was Allstate's fault, help me!' E.S., a Co. executive DID call CarMax on my behalf. My credit rating WAS RESTORED. THANK YOU, Erin. It's work, but If you don't try, nothing happens. Escalate issues. Don't give up! My kids launched themselves and ended renting a place together. On their own , not knowing the hell ahead, chose Allstate for car insurance. I bought my daughter Carly a good used car; it was titled to me, but hers to drive and maintain. In her 4th year with the car, there was an accident and an Allstate adjuster determined her car a complete loss. A dollar amount was decided, and Carly, prepared to purchase a new car. Allstate's check took 6 weeks to arrive, & had both Carly's & my name on it? The bank sent it back to Allstate. TWO MORE MONTHS GO BY WITH NO PAYMENT (with Carly's finances a mess), I made the next call. The bottom line from Allstate was: THEY MIGHT HAVE TO WITHDRAW ANY PAYMENT! WTF? 'They don't insure cars titled to a parent, driven by their child?' Caveat to Parents who buy kids a car (titled to parents), be certain you're covered! And when I asked for real honesty re: intent to pay (what we ARE owed), the chances of denying ANY payment, the agent said, 'well it's possible there won't be payment, were still investigating.' Sorry so long, but here's point:

We had a tornado here and I was assigned to Greg Brown he was incredibly difficult and he basically…read moremade my experience a nightmare if you're looking for a good insurance company Allstate isn't it. I advised Greg that I had a physical disability and could not obtain better photos his response "Let's not go down this road". He denied my claim and gave me nothing but a lot of unpleasant comments I wasted my money , time and lost my faith in insurance companies.

Ive been with Chris about a year or so now. I was shopping around for insurance and I decided to go…read morewith an independent insurance agent. Best decision I've made! Chris set me up with a quality policy and saved me a good amount of money then and now at renewal. Will recommend Chris to anyone!

I moved my bundled auto, renters and umbrella liability insurance policies over to R Hobbs…read moreInsurance Agency approximately three years ago when I got really fed up with my previous insurance agent who was a captive agent to a well known large national insurance company. When I moved my insurance policies over to R Hobbs I immediately saved approximately 30%. The savings was huge! Chris and Lynn at R Hobbs are wonderful people and easy to work with. Very professional!! The difference is their agency is a brokerage and they can shop around insurance policies across many insurance companies to try and get their clients not only the best insurance coverage but also a better price than the captive agents. I should have moved my insurance to R Hobbs long before I did and I would have saved even more. I highly recommend R Hobbs Insurance.

I contacted Eric based on his Yelp reviews and had a great experience working with him…read more He is knowledgeable, professional, quick to respond, and competent. If you have any insurance questions or needs I definitely recommend contacting Eric.

If you are looking for help finding the right health insurance plan, I highly recommend Eric…read moreGorelik! He was very responsive, professional, and patient. Whenever I had questions, he got back to me with answers very quickly. He is very knowledgeable and easy to work with. He is willing to go above and beyond, and that is rare to find these days. Do yourself a favor and contact Eric if you are in need of help with the complicated world of health insurance. He's wonderful!

Jennifer is very engaging, a good listener, well-informed about her product. She took a lot of…read moretime to explain car and home policies, coverage, advantage of bundling, etc. She returned all my calls promptly. These days when honesty seems to be in short supply, Jennifer seems to be an exception. Linda W.

Jennifer Warren went above and beyond to assist during the time I had a fire in my home. She…read morepersonally came to make sure everything went smoothly.

So bummed I never used an independent agent in the past. They can actually evaluate what is the…read morebest plan for you. If you go with a big group like State Farm, they don't care about you, don't tell you the fine print, and actually make the process of filing a claim extra difficult. Fortunately I have never had to file a claim with Shewchuck but I know that if I did, they would be my first call and they would be my advocate. At a minimum, you should check these guys out and compare what they have to offer against your current policy.

We've used Shewchuck for many years. They are excellent in giving advice, choice of insurance…read morecompanies, and following up on any matter especially claims. Our claims have been dealt with very promptly and with no problems. Any service or changes we have needed have been easy. These guys have done everything right and are customer oriented. If they ever screw up I'll drop them like a hot potato but I don't expect that to happen.

When you find a an insurance agent that makes up for what you been through before. I mean savings…read moreand dedicated help from them both at the same time! I'll say it's a combination that lately is so hard to find in Chicago. Usually I saved but the service and treatment I received was lacking big time. With what I was paying I'm not compromising anymore, I found Pavel by chance through some mutual friends and I'm glad I did. He's experienced and professional, got my two vehicles and home insurance are now all covered with his help. I stood with my former agency that did nothing for me almost 2 years. Trust me when I say I was the most low maintenance client. I never bothered them to do anything they made you feel guilty if you did. This guy is dedicated and he he's transparent in details also. It's one less thing to worry about, check them out!

As a business owner our insurance agent is a Big part of our operations…read more We found "Advanced Insurance Solutions" as a recommendation from a fellow business owner and couldn't ask for better. They have a great prices and most importantly fast and efficient customer service.

My experience with Josh was top notch. He is a great person to sit down with and get your insurance…read moreneeds taken care of properly. He was VERY knowledgeable, patient in explaining various coverages. I couldn't be more pleased with my extremely affordable coverage with StateFarm.

From the owner: IL-19513699 Mitigating the risks of everyday life one person, family, and business at a time. The…read moreteam at Joshua Fitts State Farm strives to provide exceptional customer service in a timely and professional manner. We're here to properly protect assets with a personalized plan that satisfies any budget.

Amazing customer service! Kevin helped to reduce my auto policy by over 50 % of what I was paying…read morefrom my previous insurance company. He was so personable and friendly and he took the time to answer all of the questions I had. I would highly recommend using this agency for all of your insurance needs!

I absolutely love this agency! When I call I get a person that can a see my questions with…read moreexcellent knowledge. Person service is amazing, not just a number truly care for my insurance needs! I will recommend my family and friends to call for a quote!

I have been insured with Matt and his team for about 2 decades and I wouldn't ever look anywhere…read moreelse. I have been through numerous changes, additions, claims, etc, and they have walked me through every detail, every time. They have helped me with my claims, have helped me understand my options, and now I work with him in insuring my business as well. On top of that, Matt is personally just a great person who meets his clients where they are understands their needs, challenges, and offers gentle but clear guidance, given his extensive knowledge from years in the business. His team is top notch too. Every time I speak with Matt or someone from his team, it reminds me of why I chose them in the first place. I strongly recommend giving them a try if you have any insurance and/or certain investment needs.

We've had an excellent experience with Matt Mitchell, Jumana and the entire team. They have been…read moreincredibly helpful with our home, auto, and umbrella policies, always taking the time to explain options thoroughly and make sure everything is set up correctly. Requests and policy changes are handled quickly and efficiently, and their attention to detail really stands out. It's rare to find a team that's both responsive and genuinely caring, highly recommend!

Mike has been my insurance agent for 20 years. I've had auto, life and home insurance policies…read morethrough his office. He is an absolute professional. He has always been able to answer my questions and is consistently available. I can't imagine a more capable agent.

Mike has been my agent since 1989. He is the most professional person to work with. And an…read moreincredibly nice person. Mike now handles my home & auto insurance. He manages my daughter's family home & auto insurance. And he takes care of my elderly mother's insurance needs. When you work with someone for 30 years and you don't have one negative comment, then you know you have met a superstar in the insurance field.