I've been a client with this insurance company for over 20 years for all of my insurance needs and…read moreI could not be happier with the service they provide, the insurance companies they pick to handle my needs and the staff who I deal with, Barbara and Matt are wonderful easy to deal with and always go the extra mile. I would definitely recommend this company to anyone. You will not be disappointed.

I went to AAA this morning for car tag renewal. What an efficient system this office provides. The…read morereceptionist is immediately inside the entry to greet you, she inquires about your needs, and directs you to where to wait. The wait was only seconds! At the counter where I was to complete my transaction, I was helped by Stephanie, who knew my name and membership info because of my interaction with the receptionist. No redundancy at this office! Stephanie was professional, very customer oriented, and she assisted me with adding a family member to my membership in addition to obtaining my car tags. I was in and out in less than 5 minutes. Wow! Thank you AAA, Stephanie, and receptionist (sorry I didn't catch your name).

Does any one nead rental insurance! Go see chris rauber @ AAA IN gorgous monterey ca. Any type of…read moreinsurance hes the man. Honest! Fast! integrity and professional. 5 star for impeccable services. Thank you chris bv

They are a small company but they have been able to handle all of our insurance needs since the…read morebeginning. There was no issues during our transition and they were able to keep up with our growing business. turn around time for Certificates is much quicker than when we worked with a large company, and their customer service is like none other. Olsen and Olsen has been detrimental in keeping our business going.

David has given our companies great service which has been consistent. He has worked hard to keep…read moreour premiums low and handles our issues with professionalism and in a timely manner. We are fortunate to have David on our Team. Thanks David!!!!

I contacted Jennifer as a new investment property owner in search of a landlord homeowners policy…read more While I had educated myself as much as possible beforehand, Jennifer was extremely gracious with her time and answered every question I could think of without protest or complaint. As I was under a time crunch to get a policy in place, Jennifer worked to turn my request into a binding policy in less than 48 hours, at times working after hours and between clients to do so. Extremely professional, well-experienced, reachable whenever I had a question, friendly, and obviously quick and efficient, I would recommend Jennifer without reservation for anyone looking not just for a broker, but an actual advocate on their behalf.

I have used Jennifer for my personal insurance needs as well as insuring several of my clients…read more She's always so on top of things and helps find the best rate and coverage despite our challenging California insurance market. I definitely recommend giving her a chance to earn your business! Thank you Jen for all your help!

Awesome helpful knowledgeable. Will not gouge the prices. All Agents Licensed . Commercial Agent…read moresuper knowledgeable, Personal coverage . You will be helped no obligation.

I had a very good experience with Julie from Cowell & Smith. I was having a customer service…read moreisssue with my current Home Insurance company and was looking for other options. Julie was very knowledgeable and went out of her way to answer all my questions and concerns in a timley manner and found a Homeowner policy that I could work with. I highly recommed her!

Made the best decision to switch over from State Farm to Diane! I couldn't believe how much more…read morecoverage I was getting for our 2 vehicles, 1 Harley, and renters insurance than what I was getting at State Farm. I pay just about the same but will honestly say I feel so much more secure with the coverage we are receiving now through Diane and I even added my engagement ring! Oh and I love the little gift set we got, thank you Diane & staff! For anyone still shopping around for insurance I HIGHLY recommend going to Diane's!

Diane and her team found me affordable insurance for my car and apartment. Diane was very…read moreknowledgeable and tailored my policy to my needs. Top of the line customer service in a timely fashion! I highly recommend this company for all of your insurance needs! I look forward to working with Diane in the future.

There is no place that you can go to get better customer service, and I will call it old school,…read morebut the follow up, the whatever you need for us to do, place to go! You cannot get the dedication from the staff, anywhere else. I have no idea why there is anything lower than the full stars for this office and this establishment that has been there since 1971.! Why are they still there? Because they are excellent.

The service record exemplary But the customer service front…read moredesk was very snooty. I both worked for Bellici family in Monterey and recently started my car insurance here. They aren't usually like this. Sorry

Natalie is a great agent. Easy to work with and very patient. Been with her for 5 years and she…read morealways comes through when I need her advice.

Natalie is very sweet and very helpful! She does her best to support you and your needs. I highly…read more recommend Natalie!

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.