Fantastic people to work with!! Always available to answer our question, both he and his wife went…read moreabove and beyond to help us with our situation. Great car!! The Oakes

I deeply regret buying from this man and his dealership in July 2023. It was a headache from the…read morebeginning. I purchased a 1995 Jaguar XJS Convertible. The title was not even in IL and had to wait about three more weeks. According to my local police, the temporary tag was invalid or bogus. The car arrived vandalized from the shipper he chose, which he did make right. The very first time I drove the car it overheated and dripped lots of water. In the beginning he was talking of support and paying for what he thought was the radiator problem, after blaming it on the excessive heat in Texas. It was finally diagnosed properly by a real long-term highly respected mechanic, and it was not the radiator but the water pump and thermostat. He was contacted and ignored my attempts to get this paid from a verbal and written commitment to pay since this was an arrived problem and not one of wear and tear from driving. It occurred the very first time I drove within 5 minutes from my home in July. He also gives you a song and dance about how the mechanic overcharged me, and it was a simple switch. The car was not as in good a cosmetic condition as he stated when trying to get the sale. The inside and trunk of the car needing cleaning. In my opinion, Darren Cooper cannot be trusted. He loves to say whatever it takes to get the sale and avoid paying for what was not represented properly. Again, this is my opinion. Overheating the very first time...really sad and unethical in my opinion. I strongly recommend from my hours of frustration in dealing with his antics and tactics to avoid the man in buying a used car. He even went as far as to dig up my felony from almost 6 years ago to say he would trash me and let the public decide for themselves. How disgusting and so Un-Christlike. If you do buy from him, don't let him monopolize conversations. Even better to hire an independent mechanic to truly check out the car, as his words seem to be quite inaccurate and overstated when it comes to the condition of the car. His response as also, well, you bought a used car. Deep regrets and so many pictures, emails, and texts to validate the massive headaches and regret for buying from this "slick" car salesman. My opinion and my regret. I am more than willing to talk to anyone to help them avoid the ordeal it has been dealing with Darren Cooper of Cooper Motors, LLC.

Missed being there when they first showed up after arranging with AAA to get a tow. Phone was…read moresilenced by accident. Explained situation to them and they said to reschedule through AAA. Arranged it again and they never showed up but lied to AAA and said we never showed for the next call when we were sitting there the entire time.

JR was great! Fast and friendly service when I needed help after hitting black ice north of…read moreDecatur.

Worked with Raymond on trading in a Subaru for another Subaru with the goal of lowering my monthly…read morepayment. Everything worked out well

Doug made the process of trade in and buying so easy for us! He was very professional and responded…read morefast to us! Great service all around!!

Very quick, and reliable work. Butch was very informative and even let me walk into the shop to see…read morethe progress of my vehicle as it was being worked on! Price was very reasonable, and the work was above and beyond my expectations. If I ever have any auto body work, or my friends do, I will always suggest Mar-Bell!

Quality work and friendly staff! They answered all my questions and genuinely care about what I…read morewanted!

I was from out of town and rented vehicle was totaled. Soy picked up my vehicle and since I did not…read morehave transportation, even though I called local Hertz before quiting time they did not answer and even was not to get help from corporate Hertz. The manager at Soy called around for a car rental service and once found had a driver take us to Budget at Decatur airport and waited until we were in a new rented vehicle. I would recommend Soy to anyone in need of help. Friendly, compassionate and professional.

RUN! Very unprofessional. Recently my daughter bought used tires at this place of business. The…read morelobby had no AC, was very dirty, and the owner was very unattentive to customer needs. We overlooked this because my daughter is in college and needed a couple dependable tires to get her by. The owner assured us that although the tires were used, they were safe and should last for 6-12 months. Again, we trusted that although used, this mechanic would not put dangerous tires on her car. THREE DAYS later both tires blew out throwing my daughter into a tailspin and nearly causing a serious wreck. She went to a respectable mechanic to have it towed rather than this business. When I called and told the owner of this company, John, that my daughter was nearly in a serious wreck, he was argumentative and acted like he could careless. I asked that we bring back the tires and he refund the money. He refused and tried to say my daughter might have caused the blowouts. After thirty minutes of talking with this unprofessional man, I ended the call. DO NOT TRUST THIS COMPANY. They are not trustworthy and his mechanics cannot be trusted.

Excellent Service! Tow truck arrived within minutes. Driver went above and beyond to get me back…read moreon the road. Thank you for amazing servic. highly recommend!!

My wife and I had our car break down as we exited I57 on the Monticello Road,we called and the tow…read moretruck there in 45 minutes. Driver got the vehicle and us to KC Summers in Mattoon. Very experienced and professional operator we had in Zack Apke on a Saturday afternoon. Home and safe! Jim Closson

I have purchased tires there and had brake work done on my car. service is top notch, repairs done…read moreright, fair price and excellent people to work with. Highly recommend

Needed a tire repair for a slow leak. I was able to get my car serviced right way by a friendly…read moreand knowledgeable staff. I will be back when i need tires.

This is a great quality service shop. The staff is friendly and answered all of my questions. The…read moreprice is good. I would recommend this place.

Excellent service! Great price for a lockout! Not a whole lot of places around that can help with…read morethis type of service anymore! 5 stars well deserved!