I attended a service here on Thursday afternoon. I appreciated that the bathrooms were near the…read moreservice room and guest book table. I very much appreciated that it was a single restroom, not the room filed w stalls. The service/memorial room was big and they had separated the chairs in to w sections...so only having to walk in front of four people versus eight. A small parking lot, but I had arrived early. It's a nice touch that there are a few benches out front, under the carport so if you need to take some time outside. When I left I circled over to the other side of the room to look at pictures and exited the room through the south door...very nice that that room was used for desserts. There was a clear plastic card box w a slot on top next to the guest book. Thank you Miller Funeral Home.

Had to plan a funeral for the first time. I hope this is a skill I never get good at. With…read moreMiller Funeral Home, I didn't need to be good at it. They handled every detail with such care, compassion, and patience. We primarily worked with Melanie. She was mindful of special touches that the deceased would have loved and that brought much comfort to the living spouse. While I hope I will not need to use their services again, I hope this review is helpful to anyone finding themselves in the same, sudden position I was in.

Today is Memorial Day. I took flag and flowers to place at my parents grave. I was stunned, on…read moreMemorial Day to see a weed sprayer truck driving over the graves. It seemed so inappropriate and disrespectful. Surely, their are enough days to do the required work, other then Memorial Day. My point wasn't what was in the tank...it is the truck driving over graves on Memorial Day. It was noon, lots of people out. Certainly, you could wait until evening or the next day to water, especially since we just had rain...there are no 'flowers' planted by graves. They are either in containers or silk. Just own, that you could do better then this on Memorial Day.

Military families should think twice before trusting Sunset Cemetery Funeral Home with their loved…read moreone's burial. My grandfather, a Vietnam veteran who served his country with honor and arranged his funeral expenses in advance, was not given the dignity or respect he deserved. The funeral director mishandled the presentation of the military burial flag. By the military rules, the flag belongs to the surviving spouse, or if none, the eldest child. In our case, that was my mother. Instead, the director allowed my uncle, who was largely absent from my grandfather's life, to take the flag. When confronted, she claimed it wasn't her place to "meddle in family affairs" and even offered to order us a second flag. Only one flag is given per family. As a funeral director, you should know and respect these rules. The flag is not just a piece of cloth; it symbolizes a veteran's service and sacrifice. Allowing the wrong person to take it disrespected both my grandfather and his military service. To make matters worse, at the burial itself, when my sister and I were verbally attacked by another family member, the funeral director walked over and told us to stop when we were defending ourselves, even though she admitted later that she hadn't seen how it started. She made us feel like we were the problem and that's clearly how she saw us. My close family chose not to attend the funeral service, and only attend the burial, because of how unstable our family members are. That decision was painful enough but the experience with the funeral director at the burial made things even worse. I attempted to have a conversation with the funeral director later but she only cared about listening to the person who signs the check. You can't redo that moment. They took that moment from my mom, the only person who was consistent and present in my grandfather's life. My uncle who took the flag had nothing to do with my grandfather the majority of his life. My aunt accused my grandfather of horrific things. Obviously, families always have issues. But this is why the military has a protocol in place for who receives the flag. The funeral director told me she has nothing to do with deciding who gets the flag. Exactly. That is why there is a protocol that funeral directors and others should follow. That's why it's there -- to make it clear and prevent situations like this from happening again. This isn't about the flag itself. It's what it represents. My grandfather was a very particular and proud man. He would have wanted the protocol followed. This funeral home showed no sense of responsibility, compassion, or professionalism in this situation. They caused issues. Families--especially military families--deserve better. My grandfather served his country with honor, but Sunset Cemetery failed to honor him in return.

Michael the funeral director was great. We had some special concerns and he checked and double…read morechecked to make sure all went well. We pre arranged our daughter's funeral with Maria who was kind and understanding of our situation. Losing a loved one is horrible but these folks made it bearable.

When a family member passed away in April, we asked the M.E. to contact this facility. When the…read moreW.M. Chapel called, the woman who called was abrupt, loud, and lacked the kind of sensitivity I expected from the representative of a funeral home. She stated something about them being very busy so it would be awhile until they could come out to collect the body - not an unreasonable request, but eventually she asked if there was anyone at the deceased's home who could help them carry the body out to the van! I thought this was so horribly inappropriate that it would have been comical in an Saturday Night Live skit, but to ask this of the bereaved was just outrageously unacceptable IMHO! I was dumbfounded. Not only by the insensitivity of the question, but also because this is part of what you pay them to do. We immediately decided to cancel their services and contacted a different funeral home who treated us much more respectfully and arrived within an hour of our contacting them. A few days later I tried to call the manager at W.M. SE Chapel to let them know why we cancelled their services. I was told he was out sick, so I left a message asking that he call me when he returned. Over 3 weeks have how passed and I still haven't received a call back.

I do not have enough kind words to describe how well we were treated and taken care of during a…read morevery raw and emotional time. Danielle was amazing. She was kind, empathetic and lovely while also being professional. Because the burial was near a holiday, she really had to jump through a few hoops to pull off a funeral in 3 days. The funeral, burial and luncheon were conducted flawlessly She had asked a little bit about my husband and created personalized touches to the visitation and luncheon. Her team was compassionate and and kept us informed at each turn of the day. I can't think of a thing they missed or that I would have done differently (other then to have done pre-planning, which I now recommend).

The staff at Kozlak-Radulovich we're so amazing and compassionate during an extremely difficult…read moretime. The personal touches they added to her service truly represented who my mom was. Not only did they treat my mom with dignity and respect they treated my family and all of our guests the same way. A true class group of people.

Run, do not walk away from this place as fast as you can! This Funeral Home…read morecreates falsehoods and their Family Service Planner Barb Emahiser is a nightmare. Many of my family members are buried there which makes it heartbreaking. But this woman is not to be trusted. Be very careful with this place and hire an attorney if needed.

My name is Lorraine Wilson I am in total agreement with the other customer DlbB. I regrettably…read moredidn't research or review any funeral homes because of the shock, pain & depression I did know of The Washburn Mcreavy funeral home my first granddaughter is buried there as well as my youngest daughter who was killed in 2021 by gun violence. Honestly, I would not recommend Crystal Lake Funeral Home to anyone who needs a final resting place for their deceased loved one they are the worst they don't care about the people or the condition they may be in due to the circumstances they only care about the money by overcharging me we are now going to court which is crazy because all I know is the state paid for my daughter to have a grave marker after 3 years it is still not been put on her grave now they say I owe them way more than what I agreed to plus half of the things they are overcharging me, for now, I never received I know they changed and made the prices of my choice more than they were. I agree Run, Run, Run don't be fooled & tricked as I feel I have some extra stress & worry of debt after dealing with them they are the worst

I have used them twice, and both times they have performed all that was necessary with the greatest…read moreof care and dignity. Both times they listened to the family, and they did what we requested. They were very helpful and answered all of our questions. They wer very reasonable when it came to the cost of all of the services. I recommend them with no hesitation at all.

We were so pleased with the services Crescent Tide provided. From start to finish, they were the…read morepolar opposite of the company we had originally decided to go with for my brother's cremation. They charged a fair price of $995 including the crematory fee and everything. No extra credit card fees (or charging us $175 for the plain black plastic container the crematorium provides for free). And they actually answered their phone and talked us through the process. They were so helpful and respectful from beginning to end, and they even helped us file the burial assistance request with the county. Plus, we got to pick up the personal effects ahead of time, and our experience being there the day of the cremation was everything we could have hoped for. Highly recommend.