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    Washburn-McReavy Glen Haven Chapel

    Washburn-McReavy Glen Haven Chapel

    2.0
    (1 review)

    I was disappointed with several things working with this funeral home. The man that helped us when…read moremy brother came to prepay had to print the quote 3 times due to errors we caught. he couldn't tell us how many people the chapel held! Then shortly after when my brother died we met with the funeral director and, thankfully, they hadn't prepared his body for viewing like his notes said because we clearly stated he was to be cremated. I was most disappointed in this funeral director. -Bert was not present when we arrived to set up. I personally had to add more chairs outside as we were expecting a lot of people. After which, I was hot and asked if they had a bottle of water. " we only have a few" was my reply. There were no " reserved" signs on the pews and the staff didn't know where to find them. During visitation, Jim told me the funeral director wanted to see me. Bert was sitting in the office and told me he needed a receipt from our Caterer. ( really?) The Caterer hadn't arrived yet. After some discussion I said" well what if I don't get one TODAY?" Then he said he could take care of it later. After the service, he did not help direct people at all, but told me twice they wouldn't go into the reception area until I did. Well, I chose to direct my son's family in to start as I was going to wait until the guests were served to eat. Overall, not impressed with Bert.

    From the owner: Family Owned & Operated For More Than 150 Years!…read more Washburn-McReavy Funeral Chapels offers funeral and cremation services and cemeteries in the greater Minneapolis, Minnesota metro area. We were founded in 1857 and today continue the tradition of quality and value in a caring and understanding environment. We have been family-owned and operated for more than 150 years. We have 16 funeral chapels across the Twin Cities metro area, each one dedicated to serving you and your loved ones in this difficult time. We offer:* Traditional memorial services* Cremation services* Clergy arrangements* Cemetery arrangements* Flowers, music & cards* Post-funeral services* Pre-planningTake care of your important decisions now by planning in advance. Pre-plan at today's prices and receive a free planning guide. Call or email Washburn-McReavy for a free planning guide. Visit us online to see a full list of our locations and services available.Our compassionate staff members are available 24 hours a day.

    Sunset Funeral Home and Cemetery

    Sunset Funeral Home and Cemetery

    2.9
    (7 reviews)

    Today is Memorial Day. I took flag and flowers to place at my parents grave. I was stunned, on…read moreMemorial Day to see a weed sprayer truck driving over the graves. It seemed so inappropriate and disrespectful. Surely, their are enough days to do the required work, other then Memorial Day. My point wasn't what was in the tank...it is the truck driving over graves on Memorial Day. It was noon, lots of people out. Certainly, you could wait until evening or the next day to water, especially since we just had rain...there are no 'flowers' planted by graves. They are either in containers or silk. Just own, that you could do better then this on Memorial Day.

    Military families should think twice before trusting Sunset Cemetery Funeral Home with their loved…read moreone's burial. My grandfather, a Vietnam veteran who served his country with honor and arranged his funeral expenses in advance, was not given the dignity or respect he deserved. The funeral director mishandled the presentation of the military burial flag. By the military rules, the flag belongs to the surviving spouse, or if none, the eldest child. In our case, that was my mother. Instead, the director allowed my uncle, who was largely absent from my grandfather's life, to take the flag. When confronted, she claimed it wasn't her place to "meddle in family affairs" and even offered to order us a second flag. Only one flag is given per family. As a funeral director, you should know and respect these rules. The flag is not just a piece of cloth; it symbolizes a veteran's service and sacrifice. Allowing the wrong person to take it disrespected both my grandfather and his military service. To make matters worse, at the burial itself, when my sister and I were verbally attacked by another family member, the funeral director walked over and told us to stop when we were defending ourselves, even though she admitted later that she hadn't seen how it started. She made us feel like we were the problem and that's clearly how she saw us. My close family chose not to attend the funeral service, and only attend the burial, because of how unstable our family members are. That decision was painful enough but the experience with the funeral director at the burial made things even worse. I attempted to have a conversation with the funeral director later but she only cared about listening to the person who signs the check. You can't redo that moment. They took that moment from my mom, the only person who was consistent and present in my grandfather's life. My uncle who took the flag had nothing to do with my grandfather the majority of his life. My aunt accused my grandfather of horrific things. Obviously, families always have issues. But this is why the military has a protocol in place for who receives the flag. The funeral director told me she has nothing to do with deciding who gets the flag. Exactly. That is why there is a protocol that funeral directors and others should follow. That's why it's there -- to make it clear and prevent situations like this from happening again. This isn't about the flag itself. It's what it represents. My grandfather was a very particular and proud man. He would have wanted the protocol followed. This funeral home showed no sense of responsibility, compassion, or professionalism in this situation. They caused issues. Families--especially military families--deserve better. My grandfather served his country with honor, but Sunset Cemetery failed to honor him in return.

    Crystal Lake Cemetary - funeralservices - Updated June 2026

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