I attended a service here on Thursday afternoon. I appreciated that the bathrooms were near the…read moreservice room and guest book table. I very much appreciated that it was a single restroom, not the room filed w stalls. The service/memorial room was big and they had separated the chairs in to w sections...so only having to walk in front of four people versus eight. A small parking lot, but I had arrived early. It's a nice touch that there are a few benches out front, under the carport so if you need to take some time outside. When I left I circled over to the other side of the room to look at pictures and exited the room through the south door...very nice that that room was used for desserts. There was a clear plastic card box w a slot on top next to the guest book. Thank you Miller Funeral Home.

Had to plan a funeral for the first time. I hope this is a skill I never get good at. With…read moreMiller Funeral Home, I didn't need to be good at it. They handled every detail with such care, compassion, and patience. We primarily worked with Melanie. She was mindful of special touches that the deceased would have loved and that brought much comfort to the living spouse. While I hope I will not need to use their services again, I hope this review is helpful to anyone finding themselves in the same, sudden position I was in.

I was so happy that I chose this location. They were very caring, professional and helpful. The…read moreand the minister they recommended couldn't have been more perfect. He made it seem like he had known my daughter. I would recommend them to anyone.

Find it incredibly odd to be reviewing a mortuary. Anyway, the facilities were adeqate, the staff…read morewas marginal, and the attitude was that of a business that has multiple locations and feels quite complacent in the day to day service. I attended a funeral here of a very close friend and traveled from out of town. If I lived in the Twin Cities, I wo uld find another mortuary with which to do business.

Today is Memorial Day. I took flag and flowers to place at my parents grave. I was stunned, on…read moreMemorial Day to see a weed sprayer truck driving over the graves. It seemed so inappropriate and disrespectful. Surely, their are enough days to do the required work, other then Memorial Day. My point wasn't what was in the tank...it is the truck driving over graves on Memorial Day. It was noon, lots of people out. Certainly, you could wait until evening or the next day to water, especially since we just had rain...there are no 'flowers' planted by graves. They are either in containers or silk. Just own, that you could do better then this on Memorial Day.

Military families should think twice before trusting Sunset Cemetery Funeral Home with their loved…read moreone's burial. My grandfather, a Vietnam veteran who served his country with honor and arranged his funeral expenses in advance, was not given the dignity or respect he deserved. The funeral director mishandled the presentation of the military burial flag. By the military rules, the flag belongs to the surviving spouse, or if none, the eldest child. In our case, that was my mother. Instead, the director allowed my uncle, who was largely absent from my grandfather's life, to take the flag. When confronted, she claimed it wasn't her place to "meddle in family affairs" and even offered to order us a second flag. Only one flag is given per family. As a funeral director, you should know and respect these rules. The flag is not just a piece of cloth; it symbolizes a veteran's service and sacrifice. Allowing the wrong person to take it disrespected both my grandfather and his military service. To make matters worse, at the burial itself, when my sister and I were verbally attacked by another family member, the funeral director walked over and told us to stop when we were defending ourselves, even though she admitted later that she hadn't seen how it started. She made us feel like we were the problem and that's clearly how she saw us. My close family chose not to attend the funeral service, and only attend the burial, because of how unstable our family members are. That decision was painful enough but the experience with the funeral director at the burial made things even worse. I attempted to have a conversation with the funeral director later but she only cared about listening to the person who signs the check. You can't redo that moment. They took that moment from my mom, the only person who was consistent and present in my grandfather's life. My uncle who took the flag had nothing to do with my grandfather the majority of his life. My aunt accused my grandfather of horrific things. Obviously, families always have issues. But this is why the military has a protocol in place for who receives the flag. The funeral director told me she has nothing to do with deciding who gets the flag. Exactly. That is why there is a protocol that funeral directors and others should follow. That's why it's there -- to make it clear and prevent situations like this from happening again. This isn't about the flag itself. It's what it represents. My grandfather was a very particular and proud man. He would have wanted the protocol followed. This funeral home showed no sense of responsibility, compassion, or professionalism in this situation. They caused issues. Families--especially military families--deserve better. My grandfather served his country with honor, but Sunset Cemetery failed to honor him in return.

Our recent funeral experience at the Robinsdale location, with Michael Lyons, could not have been…read morebetter. They earned a 10 out of 5 star review. Mike, as well as all others in Robinsdale, went out of their way to make our funeral experience A++. We give them the highest recommendation possible. We are hard pressed to think anyone else could have done a better job with one of the most difficult experiences one has to go through in life, the funeral of a loved one. Thank you Michael! God bless you all!

The way they handled everything after my mother's passing was just comforting, excellent. At such a…read morehard time they helped guide my family through the process and with the utmost respect- they truly seem honored for you to allow them to take care of your loved one. We had the visitation at the Robbinsdale office the night prior to the funeral at her church and they were helpful in coordinating and paying the sign language interpreter, getting the obit into both major papers, honorarium to her pastor, just everything. I wrote one check to them for the money left over from my mothers prepaid account. And one thing that worries a lot of people of color is will they get our coloring right. They did such an excellent job on this, she truly looked at peace. Carrie and the rest of the staff were top notch through and through. RIP to my amazing and beautiful Mother...

The staff at Evans Nordby is Osseo were amazing, helping us every step of the process with my…read moremother's funeral and burial. I had never gone through this process and they made it a bit easier. They even reached out to me a couple weeks later to see how my family and I were doing. They are true professionals, and if I had to do this again, I'd be more than happy to work with Evans Nordby.

We chose Evans-Nordby Osseo based on a previous family member's long ago experience and location…read more Our mother had not made any arrangements nor left any instructions. Brittany made thoughtful suggestions and took care of the details. The staff have continued to check in on us. Brittany was so very kind and caring. The Evans-Nordby staff are amazing consummate professionals. They are all blessings to the community.