I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

Deane's Automotive was sold. No more Albert, no more good service here. My son and I came here for…read morea diagnosis only. We clearly and repeatedly stated diagnosis only. Come time to pick up the car and he wants to charge an outrageous repair bill, saying first that we didn't say diagnosis only, and then admitting that we had, in fact specified diagnosis only, but claiming the repair he made was actually part of the diagnosis. He started slapping the counter-top with his hands and kicking over the chair as if trying to physically intimidate me. I literally had to call the police to get my car back! I recommend going elsewhere. If zero stars were an option ...

I have used Deane's Auto for many years and have never have had a bad experience, except the time I…read moreused motor oil in place of brake fluid and Deane's needed to fix it. I paid for that one. The original owner has sold the business and the new owners decided to keep the name. Service is still great and I see no problems with their work. They are fast, they're friendly and are reasonably priced. Give them a try.

I had an oil change done last week, got right in and out of there super fast. Always friendly…read moreservice and low cost. The next week I had new headlight lenses replaced that were so old and cloudy I could hardly see safely. Now I have brand new clear and bright lights I can't believe what a difference it makes.

10 STARS Fantastic staff and mechanics…read more Incredibly reasonable prices. The prices for parts are lower than at a dealership. They explain everything! Honest and ethical. I'm very, very happy that I take my car here.

Small shop, owner operator, knowledgeable staff. Helped me with a complicated problem on my CX-5…read more Very happy with the service and their patience with me! Would recommend!

This place is fantastic!! Just a small local shop. I decided to swing by because they are close to…read moremy work and specialize in Hondas and Acuras. These guys are super nice and always honest on what needs to be done in your car. I had an issue with my breaks and they told me to take the car back to Les Schwab where the breaks were originally done. They said, "this is under warranty, Les Schwab needs to fix this for you for free." I have taken my car back several times since and have always been more than pleased with the service and prices. It's nice to not feel like you are getting taken advantage of.. Especially as a women taking a car to a mechanic. Keep up the awesome work Racer's!

Great people they're amazing, very helpful and so understandable of situations. Amazing placeread more

This amazing... worker, saleswoman? Named Natalie or however she spelled it was really nice and…read morewelcoming. Very friendly and she engaged with us the whole time, not just talking and selling. I think personally she should get a raise, but that's just my opinion. She even let me use her charger when my phone was dying. Great customer service, straight to the point but no rush, great sales pitching, and overall great quality of work. I plan on coming back to get my future car. Love this place. Love the salesmanship. Wonderful place.

So glad I found this place! Reasonable rates, got the work done fast, and they fixed little things…read morewithout charging me for them, like cleaning the corrosion off the hazard lights to get them to work. (It's a car from a passed family member's estate that we are slowly restoring.) They are very friendly and easy to talk to. Grateful that as a woman I never got that talked down to vibe at Lentz, that I've sometimes gotten at mechanics. Bonus, easy access via transit. Across the street from a bus stop and just a few blocks from Max. So I didn't need to hassle someone else to follow me in there car, and then take me someplace while the work was getting done. I found this place because of being scared off from another classic car repair place, while on my search to find a place to work on my 92 jeep. I will definitely be back when I need something else done on this restoration journey.

The only people I let touch my Mustang. AJ and the crew always knock it out of the park. Easy 5…read morestars... but I'm deducting one for the recent donut shortage.

This was a GREAT experience. They quickly took care of my issue, their pricing was MUCH better…read morethan I expected and the people greeted me with smiles and treated me like a valued customer. I only take the time to write "5" Star reviews and "1" or "2" Star reviews. It's a pleasure to share the best auto shop feedback. The manager (Mike) took the time to speak with me and gave some solid advice that I will put to good use. Btw, the shop was busy and the bays were full, so they've obviously earned a loyal customer base.

Mike and his mechanics and crew have kept my 2004 Honda purring since I bought her used in 2009…read more They have warned me in advance about potential issues, so I could avoid costly bills. Now they care for my 2009 Pilot as well. It's great having an auto shop I can trust and recommend when so many places take advantage of females. Thank you!

Friendly and quick response at the desk. The work starts…read moreand finishes on time. But the real reason I go is for the popcorn.

Always my go to mechanic..they are honest, straight forward, its always easy to get an appointment…read moreand their prices are lower than going to the dealership. I've had them complete several comprehensive services on my car and I feel very confident with the quality of their work. Would absolutely recommend