I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

Deane's Automotive was sold. No more Albert, no more good service here. My son and I came here for…read morea diagnosis only. We clearly and repeatedly stated diagnosis only. Come time to pick up the car and he wants to charge an outrageous repair bill, saying first that we didn't say diagnosis only, and then admitting that we had, in fact specified diagnosis only, but claiming the repair he made was actually part of the diagnosis. He started slapping the counter-top with his hands and kicking over the chair as if trying to physically intimidate me. I literally had to call the police to get my car back! I recommend going elsewhere. If zero stars were an option ...

I have used Deane's Auto for many years and have never have had a bad experience, except the time I…read moreused motor oil in place of brake fluid and Deane's needed to fix it. I paid for that one. The original owner has sold the business and the new owners decided to keep the name. Service is still great and I see no problems with their work. They are fast, they're friendly and are reasonably priced. Give them a try.

Small shop, owner operator, knowledgeable staff. Helped me with a complicated problem on my CX-5…read more Very happy with the service and their patience with me! Would recommend!

This place is fantastic!! Just a small local shop. I decided to swing by because they are close to…read moremy work and specialize in Hondas and Acuras. These guys are super nice and always honest on what needs to be done in your car. I had an issue with my breaks and they told me to take the car back to Les Schwab where the breaks were originally done. They said, "this is under warranty, Les Schwab needs to fix this for you for free." I have taken my car back several times since and have always been more than pleased with the service and prices. It's nice to not feel like you are getting taken advantage of.. Especially as a women taking a car to a mechanic. Keep up the awesome work Racer's!

This is the best automotive shop in Gresham Stellar customer…read moreservice and very affordable. They even offer FREE diagnostic so you know exactly what your vehicle needs and what you'll pay for your repair I recommend this shop. !!

Came in for an oil leak diagnosis on my 2008 Chevy Impala…read more Total bill: $759.14 Repairs performed: * Oil leak diagnosis/engine cleaning: $162.49 * Comprehensive maintenance inspection: $30.00 * Serpentine belt replacement: $229.64 * Coolant reservoir cap replacement: $21.95 * Oil pressure sender replacement: $212.79 * Engine air filter replacement: $28.95 Additional fees: * Shop supplies: $34.87 * Environmental fee: $37.85 * Cash Discount Offset: $32.67 Notes from the invoice: "Suggest replacing the transmission cooler lines and front engine mount. With the transmission leaking it may get on the new belt." "There is still a noise after this work was performed. It could be the engine mount." Services I declined: * Engine mount estimate: $278.45 * Transmission cooler line estimate: $1,355.00

I recently had my 2012 nissan Altima repaired at Cascade and I am Very pleased with the level of…read moreknowledge, expertise and fairness that was shown during the process. Tristan was so helpful in explaining things to me every step of the way and even showed me exactly what he saw when checking out the problem I was having with my car. He explained his findings clearly in lamens terms and was patient while doing so. Marlen is professional and Very knowledgeable with cvt transmissions he also has networked with local shops for different repairs that required tools they didn't have, like having my computer in my car updated by a Nissan dealership shop worker. A good rapport with dealerships is a good thing. These days integrity and true grit, meaning one who is willing to put in the work and time to complete the job and charging a fair price without doing unnecessary repairs are hard to come by. The level of consideration was top notch! I highly recommend this shop for all your car care needs. Also, I use them as a DEQ 2 station, It's a lot better then having to wait In line at DEQ.

Marlon helped me resolve issues with my suspension, instrument cluster, and speakers for half the…read morecost previous mechanics had quoted me. He was also helpful in answering any questions I had about the repairs.

David at Hi-Tech Auto is the absolute best. The work is top notch and so are the people. It's easy…read morefor older people to get taken advantage of and you can completely trust this shop to do their best and not price gouge you. I won't take my car anywhere else.

Highly recommend! The staff and service here is unmatched and greatly appreciated. They are…read moregenerous with their scheduling for maintenance and repairs.

We have taken all of our vehicles to Cleveland. They always take such good care of us and help us…read moreunderstand our options.

We took our 2001 Honda in . The belt was slipping, the engine light was on and the temperature…read moregauge wasn't working. Car ran fine. My wife took it in. I got it back. The belt didn't slip , the engine light was still on and the gauge didn't work. $400 for a new thermostat. I took it back today. He ran a code on the light (never did it the first time) and said my coolant sensor was out. Probably why the gauge didn't work in the first place!!! He said he could put a new sensor in it. I told him I couldn't afford another $400 for a 24 yr old car and left. I will never go back and recommend you don't either.

I love bringing my car here and seeing all the cool old cars they are working on. They even have a…read moresweet saltwater aquarium at the front desk. The vibes here are immaculate. I bring my Suburu and my wife's VW in and they usually figure it out and fix it the same day! Way cheaper than bringing it to the dealer. Quality work from the technicians June and Joey. Rebekah was very helpful as an advisor. I would give it 10 stars if it was an option.

Traftons Was Very Friendly and Very Professional. My Audi Q5 was having an oil leak for some time…read moreand broke down on the side of the road, I gave them a call and had it towed there. They did my timing chains and fixed my oil leak and everything has been running great. Will be doing all future services there