I ordered parts and drove 25 miles to pick them up, only to find they had lost the order and had no…read moreidea what happened to the parts. Reordered, verified the parts were there. Made another trip to find 2 parts were missing and they had no idea where they were. Had to make another trip after they found the parts. 150 miles and 2 days wasted.

I normally wouldn't review a place like O'Reilly, but I had a random experience here and it was…read moreworth giving them a kudos. While on a cross-country road trip, my "check engine" light came on. In Butte at the time, we decided to stop at O'Reilly Auto Parts to see if they had a diagnostics tool. They, in fact, did. The only odd part was that you had to hand over your wallet to ensure that you wouldn't run off with the tool. The tool's easy to use, and Scott was helpful in giving suggestions and information about the error code that I got. All in all, it was a quick and painless stop, and I got exactly what I was looking for. These guys were a great help.

went in looking for under lights for my vehicle and as I didn't know much about them I asked for…read morehelp and amanda and James wear a great help I received the wrong part on axident and James and amanda wear happy to help fix the problem it was a easy transition and positive faces

The manager (an older gentleman that wore a hat and glasses and drives a motorcycle) was so awesome…read moreand helpful! He found the headlight bulb I needed and even installed both of them for me, even though he had to remove one panel with a tool, he got it done!

These guys go above the standard to help me out.Just want shout out to all the staff thank you…read more Kevin Reed

I went in because I needed either a new battery or an alternator and Lesslee immediately checked my…read morecar to see what I needed. I needed a battery which she immediately changed for me. The absolute best customer service I could have received. Thank you so much

Perfect place For work done. Fast great customer service…read more Always always done perfect. It was refreshing Recommend to anyone needing automotive work

383 miles from home just before the Anaconda, MT rest stop, the engine overheat warning sounded in…read moreour truck as we pulled our travel trailer toward our destination camping in the Idaho panhandle. With little choice, we limped at 40mph 20 miles back to Butte. That was Saturday. We holed up in a hotel until Monday when things opened back up. Dealership service dept.s were full up. Kevin, office manager, of Car Tune took in our truck with no promise of being able to fix whatever was wrong in a hurry but did offer to run diagnostics asap. We left the vehicle with him/them and made our way back to our hotel. After only a few hours Kevin called us and said it was fixed. Indeed it was. We were able to salvage part of our intended trip and drove the truck pulling our trailer back home - 630 miles, 11.5 hours. No overheating. The truck ran perfect. Thanks Kevin, Kevin and crew! For your military service and your civilian service!

We bought a GMC Sierra from these folks last week, specifically from Kody, our salesman. What a…read moregreat guy, very professional and a good listener. We were looking at a specific vehicle and price. Kody listened, offered us several options, including their extended warranty. Once we arrived at a deal, he was quick and efficient getting us through the process, One other person I need to mention is Ginger in finance, what a professional, but yet warm and friendly. We were not financing the vehicle through the dealership, so she graciously held our check for a week to give us time to get our money in the account from our credit union, I do not often buy cars and while this may be a common practice we really appreciated it and how Ginger handled it. Both Kody and Ginger made our buying experience a pleasant process. We would definitely buy from this dealership again. The dealership is currently under a remodel, so things were a bit wonky, but still worth the visit.

I had a poor experience with Butte GMC. The truck I…read morepurchased was not properly inspected or prepared for sale. At the time of the test drive and again at pickup, the vehicle was still dirty inside, had not been properly vacuumed, had visible spots that were never wiped down, and still had adhesive residue left from removed stickers. Additional issues became apparent immediately after purchase: * The horn did not work * The windshield wipers were deteriorated and fell apart * The battery was dead before the test drive * The tire jack was not properly installed * Wheel chocks were missing * Spare tire tools were loose in the back and missing pieces Within 300-400 miles (8 days) of purchase, the check engine light came on. The issue was later diagnosed as an injector-related repair totaling $1,836. Additional brake-related codes were also identified that had not been disclosed. After the sale, I attempted multiple times to work directly with the dealership by contacting the sales representative, sales manager, fixed operations director, and general manager. I did not receive any meaningful follow-up or resolution. I also opened a case with General Motors Customer Assistance. After months of calls, repeated document submissions, and follow-ups, I received a reimbursement adjustment check for $91 toward the $1,836 repair. I expected a properly inspected vehicle, accurate disclosure of condition, and reasonable post-sale support. Unfortunately, that was not my experience.

Bought a new truck and folks were great every step of the way from responding to my query on the…read moreFord national site, to checking out and test driving a model on the lot, to obtaining the exact model/specs I wanted , to the financing deal. A big shoutout to salesman Garrett Allen.

UPDATE to the original post it's now been 7 months since this car was in the shop. I got it back…read morefrom them for a day and had to return it because it was shaking so bad they told me its engine vibration and now they have to take it back it part and should have it back in a few weeks. I had to buy another vehicle from someone else because this one has been in the shop with them longer than I've actually been able to drive it. Like I said before I understand being short staffed but this is insane. They offered no solutions. They told be they had no loaner cars and if they did it would be 30 days max but like I said it's going on 7 months. I've lost 3 traveling jobs due to not having my car I've been struggling to keep up with bills because of this. They were aware I told them as much and they still didn't care. Just be extra cautious when going through these guys. Absolutely DO NOT buy from them!! I bought a used car from them and within a few months of owning it the flex plate broke I had it towed to the shop in May with promises of them getting it fixed to me my June at the latest m. It is now the end of August and it is still not finished and they keep coming up with excuse after excuse. "We are short handed and there's a few more cars in front of you." "I'm sorry we got it on the lift now we're just waiting on parts" "your parts are on back order" " Sorry we just had a tech put in some guys motor in wrong so they have to tear it apart and start over. They should be starting on your car Wednesday and it should be done no later than Friday" Which was last week. I've called twice this week with a promise of someone getting back to me and nothing. I called them at 2pm today and 3:30pm and it just went straight to voicemail." So if I were you I'd definitely use CAUTION with this dealership. I completely understand that things happen it this is going on 4 months of being in the shop and I'm paying $600 a month on a car that I can't use and I have no back up car. I'm sorry but this is absolutely RIDICULOUS and UNACCEPTABLE! I will never ever buy another vehicle from them again!

We took our Jeep for an oil change . We got great service and everyone was very friendly and…read morehelpful!

Excellent detailing job on my neglected pickup truck. Several years of my dog as passenger,…read moreclimbing in and out wet and muddy from a day afield (me and the dog), and more than a few sloppy sandwiches. It's like new now, right down to the air vents.

They did an absolutely beautiful job on my truck. It looks perfect!! Staff is amazing and kept me…read moreinformed throughout the process. I will recommend them and use them from now on!!

I have used Yates for over 15 years and when I went to pick up my truck the wind shield was broken…read moreand when I dropped it off it was not. They said it was my problem and if they had to fix it it would cost over 800 dollars. Never again, Ray Simonson

It didn't go at all. We talked once and agreed on a time he would come out to meet and look at my…read morerepair job, he called alter the time we agreed on and said he would make it to my place shortly and nothing, didn't show, no text or call after that. I will never recommend hiway 55 ever to myself or anyone else.

Kaleb provides excellent service and is knowledgeable in RV repair. He works the problem diligently…read moreand takes care to properly diagnose the issue. Communication is top notch and helps you make informed decisions.