Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

I was greeted as I entered the store. The parts department was very helpful. I've been treated like…read morea nuisance at most other RV stores. The gentleman who helped me was very knowledgeable and he was able to find a replacement piece for my toilet so that I did not have to purchase a completely new one. He also walked with me to show me where an off the shelf item was that I needed.

I tried taking a water pump back within 20 days, it would not flow enough water for me , but they…read moresaid it fine they would not refund my money. so I'm stuck with a piece of shit that barely flows water. i'd recommend buying from camping world or someplace that will refund your money back when something doesn't work.

DO NOT USE DOUG'S KING REPAIR SERVICES…read more Apparently Doug blows off a lot of his customers when he doesn't feel like working. Doug gave us a 2 hour window to come work on our RV & never showed. He did answer the phone but said he'd call back in a minute. He failed again not returning the inquiry. You can be the best mechanic in the world, but if you screw people over, karma is a b***h.

Waited two weeks for an appointment then no show, no call. Received a text 5 hours later…read moreapologizing and said they would call to reschedule. I texted next day to reschedule and never received a call.

Excellent service and quick turnaround. I'll be using them for my service on this RV trailer that…read morewe have.

Fast service. Jason and Nathan were super friendly and courteous. I highly recommend Roger's RV…read moreservice.

When it come to A#1 there should be a picture of Minasse!! He not only did an amazing Solar…read moreinstallation last July but today he drove to the Mogollon Rim to remove what he installed. We are purchasing a new to us fifth wheel, Minasse will install our solar parts on the new RV. Solar has spoiled us and so has Minasse , if you are looking for an amazing RV tech all around look no further!!!

Minasse is an Awesome RV specialist. Quick response, on time for appointments and accurate…read moreestimates that are a great value. I will never use anybody else for my RV's needs.

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

The RV Guy shop demonstrated very little regard for customer satisfaction or accountability…read more I was originally quoted 1-2 weeks for the repair, but my RV remained at the shop for 7 weeks. During that time, I received no updates until I was notified that the repair had been completed. There was no diagnostic fee disclosed upfront, no estimate provided, and no discussion of repair costs before I was presented with the final bill. The original issue was a hydraulic jack that was not operating properly. According to the shop, their diagnosis determined that an undersized factory ground wire was the problem, and they replaced it with a heavier-gauge wire. When I picked up the RV, the technician demonstrated that the jack was now functioning, although very slowly. He attributed the slow operation to low battery voltage, and I took him at his word. After bringing the RV home and connecting it to 50-amp shore power, I lowered the jacks to test the system. The same jack that had supposedly been repaired would not retract. I immediately contacted The RV Guy and was instructed not to force the jack up. I was told they would speak with the technician and call me back with instructions on how to retract the jack. That return call never came. Three days later, I followed up with the shop. I was told my only option was to bring the RV back in, and that I would be financially responsible for any additional diagnostics and repairs. Since the original repair had not resolved the problem, I requested either a refund or a new diagnostic evaluation at no charge. Both requests were denied. I explained that, in good faith, they should at least send their mobile technician to diagnose the actual problem since I was still experiencing the exact issue I had paid them to repair. The only accommodation they offered was to send a mobile technician to verify that the ground wire they installed was not causing the problem. If the wire was not at fault, I would once again be responsible for the service call and any labor charges. After paying approximately $600 to replace a 12-inch ground wire that did not solve the problem, I decided to cut my losses and take my business elsewhere. My biggest disappointment was not the unsuccessful repair--it was the lack of communication, accountability, and willingness to stand behind their work when the original issue remained unresolved.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

Nick was awesome! We bought an RV and it had a few problems…read morewe had to get fixed before we could hit the road. Nick was able to fit us in same day and even came early! He diagnosed the problems and fixed each one of them so we could get rolling! He was VERY knowledgeable of the different RV systems and took the time to explain everything to me so I could learn. Very reasonably priced. Thanks Nick!

Nick is GREAT!!! We had an electrical problem in our RV…read morewith our 12v system down and some 110v not working. Talking with some RV "experts" we were told that it was probably the inverter/converter. We were looking at somewhere around $1,500.00 just for a new part. We called Nick and he said he would be out the very next day. He arrived on time and diagnosed the problem in les than one hour. The problem was a bad relay at a cost of $58.00. Nick was also able to bypass the relay to get us up and with full power until the relay arrived. Nick is extremely knowledgeable, prompt and fair priced. We highly recommend using Express RV and Home Services to anyone.