Very good service! Fair prices and quality work. They show up with 2 guys and get the work done…read morewell and fairly quickly. They are super reliable and do very good work!

Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

This is the best motorhome dealership hands down! We live in Santa Maria California and drive…read morebetween 570 miles to 620 miles to get there and it is worth it. We wouldn't trust any place else to work on our coach. I could talk about the 2 coaches we have purchased from them but I will save that for another time. First, you make an appointment for service. When you walk in the front door you enter a lobby, but you can keep on walking and head left to go meet your service adviser. On the way, you might bump into Maria. We look forward to Maria's smile and always welcoming words. For us, she is the face of NIRVC. When we see her, we feel at home. She will be there cleaning the office area or maybe cleaning a coach. It is not her job to deal with customers or even know our names but she does! So, after driving out to Surprise for service, Maria is whom we most look forward to seeing. On to the more serious stuff. The general manager, Tino, has his office downstairs with a window facing the service area. Tino does a great job running a great dealership. He is always open to hear your concerns. Once your coach is inside in a service bay, you might get a chance to meet your service technician. If we have a choice, we always request Kohl. When met Kohl back in 2020 when we purchased our first motorhome from NIRVC. Kohl is the best! He treats our coach like it is his own. Anyway, we just had some recalls taken care of and some regular service stuff done and again, 5 STARS! Kohl rocks!

We have been sewing our RV here for several years now and they have been very good to work with…read more Not only is your RV stored inside, the building is swamp cool so your coach never gets to a terribly hot temperature. They have a very efficient web site system where you schedule When you want to pick up your RV and they perform a list of checks, fill your water tank and turn your refrigerator and freezer on so by the time you pick it up, everything is good to go. It will be parked in the parking lot with electricity and you can Load up and head out. It is gated and secure as well. When you get back from your trip you park it, plug it in and empty your stuff and you're good to go!

We read a lot of reviews about this shop and a lot of others. It made it hard to make a decision…read more because there were tons of negative reviews about everyone. Everyone was posturing to save a buck and when they didn't get what they wanted they seemed to bad rap the shops. So the positive reviews took me to Champs. I took my toad car, 2014 Nissan Versa in for oil and whatever else it needed. I dropped it off at 8:00 got a report back about 10:20. Pictures and a report was provided with info I could use to make a good decision about additional work needed. They quoted the cost, did the work had the car ready before they closed. They did exactly what they said they would do for the exact amount of cost they quoted and returned the car when they said they would. Priceless. I'll be back with my other 4 vehicles!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

DO NOT USE DOUG'S KING REPAIR SERVICES…read more Apparently Doug blows off a lot of his customers when he doesn't feel like working. Doug gave us a 2 hour window to come work on our RV & never showed. He did answer the phone but said he'd call back in a minute. He failed again not returning the inquiry. You can be the best mechanic in the world, but if you screw people over, karma is a b***h.

Waited two weeks for an appointment then no show, no call. Received a text 5 hours later…read moreapologizing and said they would call to reschedule. I texted next day to reschedule and never received a call.

Its good, got what I needed at a great price. Service techs know what they're doing. I spent $124k…read moreon my rig and couldnt be happier

I have purchased 5 RV Trailers over the years. I went with my son and daughter in law to purchase…read moretheir first trailer to start traveling with their son and make memories of a lifetime. They did their research and found a trailer that they could afford and meet their needs. They were so excited and ready to experience their first RV. The trailer is perfect for their family. The Dealer and Staff were the worst bunch of used car salesmen except one salesman, the sales manager and finance manager were the worst I have ever dealt with. The Dealer treated them fantastic while they were looking at units, but that all changed when they said they wanted to think about it over night and come back. It then turned to we are done with you get out, the salesman walked away without saying a word. Basically get the Hell out of here. The kids went back the next day to check RV out again and decide what they wanted to do. The new salesman was polite and was nice to them. That went well and they pick the trailer of their dreams, then they had to speak with finance people. The kids already had been pre qualified and approved by his Credit Union. The Dealer Finance Dept people were insisting they use Camping Worlds financing and blew smoke and lies that they needed to use there financing because of protocols and when they told them they wanted to use his Credit Union they became complete assholes. After saying they were not going to use Camping Worlds financing they basically didn't want to be helpful in their first RV purchase. The Sales Manager and Finance guy when they went to sign sales paperwork just handed them a pile of papers and said sign were x and highlighted areas are, no sit down and explain or try to help just sign and get out basically. They really wanted the RV they picked and the price was a good deal on a new RV, but the experience was a complete disappointment and will stay with them forever. This Dealer needs to get their stuff together and treat a customer with polite courtesy. As a family we will never deal with Camping Worlds in the future! I'd advice anyone to stay away and find a different Dealer to spend your money with. I've dealt with Camping Worlds before and they were very good then but nothing as bad as this. What a disgrace this dealership has become.

Prompt, Reasonable, and Knowledgable. Our RV's a/c had…read moreconked and we had no idea what was wrong. I stumbled across RV Master Techs online and filled out a request for a quote online. Within two minutes we got a call and he chatted with my husband about possible solutions in case hubby wanted to try those first. We were so impressed with his kindness and knowledge we schedule an appointment for four days later. An hour after he got there, we had cold air pumping. It was just a capacitor. Highly recommend our guy from Buckeye AZ.

DANGER!! STAY AWAY!! I unfortunately paid them $7,400 to…read moreinstall solar on my Class B motorhome which is my primary residence. They put high voltage unprotected live wires through the sharp metal frame of the motorhome above my gas tank. Super dangerous!! See photo below! No fuses for the DC to DC charger or solar charger. Insufficient breakers No emergency shut off. Multiple equipment and parts shorted within 2 days of install including the Victron 2000va inverter. This happened as I was leaving to New York for a contracted nursing job. When I discussed this with them and asked for a partial or full refund, Eric the owner said I was being a "pain in their ass." But he eventually offered to remedy the situation by paying for repairs and the install of new parts. Eric said he wouldn't do a full refund but promised to give some financial reimbursement to me for the inconveniences. They referred me to a specialist 5 hours out of my way across the country That Specialist was astonished by the gross negligence of the original install. When he brought up his safety concerns to RV Master Techs attention they ridiculed him for being "unprofessional" for telling me the true extent of their dangerous install. It took 20 hours of work to fix the damages they did and re-install a working safe system. I ended up missing my first day of work because of it. Repairs costed $4800 and they are now refusing to pay the full bill. It has fallen on me to pay it. They also have never given me any financial reimbursement as promised. To add insult to injury, when rv master techs did the solar install, I had them repair my furnace at that time too. They charged me $560 for the furnace which stopped working 2 weeks after their "diagnosing and repair"

Branden is by far and away the BEST. Left a message and he promptly got back to me. Set up an…read moreappointment for the next day. Showed up early and went on to identify my 2 problems. Fixed one on the spot and had to order parts for the other. Came back a few days later and everything was golden ! Can't say enough about Branden as a skilled technician and one hell of a great guy !! ABSOLUTELY 5 STARS

I was greeted as I entered the store. The parts department was very helpful. I've been treated like…read morea nuisance at most other RV stores. The gentleman who helped me was very knowledgeable and he was able to find a replacement piece for my toilet so that I did not have to purchase a completely new one. He also walked with me to show me where an off the shelf item was that I needed.

I tried taking a water pump back within 20 days, it would not flow enough water for me , but they…read moresaid it fine they would not refund my money. so I'm stuck with a piece of shit that barely flows water. i'd recommend buying from camping world or someplace that will refund your money back when something doesn't work.

Closes @1600 but doors are locked and everything pulled off the street @1540 when they say they…read moreclose @1600 they are gone don't bother coming in @1600 I came in 1540 and was turned away and said come back the next day that they were closed and no one was going to help. So idk if the hours need to be changed or get better staff who actually close when the store says it should be closed

This rental process was so easy thanks to GoGo and especially Stacie! I'm not going to lie it was a…read morelittle more expensive than the other quotes we got, but the service and security we felt with Stacie was WAY worth it! This was our first time with an RV and she took a lot of care in explaining things and was available for all questions and calls before and after our pick up. We felt safe going with GoGo and had a great time! Thank you!