THE WORST KIND OF MECHANIC (the term used loosely) . I gave these guys a '75 Trans Am show car and a Corvette to make a minor repairs. They returned to me two sloppy, leaky messes which I had to completely redo upon their arrival home following a 6 week stay in the shop. The negligence, laziness and sloppiness that my cars were handled with were only surpassed by the unprofessionalism exorcized when I called to ask Brad (Bill's son) for an explanation. After 6 weeks of waiting for them to get around to my cars I paid the extremely over priced invoice only to find that there had been more damage done to my cars than repairs. First off, one of the main repairs I asked them to do on the Trans Am (the reason I brought the car to them rather than just doing it myself) must have been too difficult for them to bother with. When I asked how the repair was completed, I was told I never asked them to perform said repair. Ok, so I must have forgotten to request the main repair and reason I brought my car to them in the first place. I must also have had the conversation discussing the repair procedure with Bill and Brad (TWICE) in a dream. Funny though, my friend that went with me to drop of the cars had the same dream. As for the damage they caused to both vehicles I can list all of it (with illustrations) but it would take way to much time so in the interest of the reader's time I will keep it short. On the Trans Am I had to remove the entire intake manifold to replace a sloppy leaky gasket which they charged me to replace TWICE. Yes, TWO TIMES! That's an extra $400.00 because they didn't put the gasket on correctly the first time and had to redo it. I asked why I had to pay for it twice and I was simply told because the work was done. Truth be told it was a sloppy mess oozing with permatex sealant and leaking air thus had to be taken off and done a THIRD time with another new gasket, CORRECTLY, in my own garage by me. Yes, I agree. I should have done it myself in the first place. How a mechanic can charge you to do work TWICE and return the car STILL LEAKING is a mystery to me but at this point it had been SIX WEEKS and I just wanted the car out of there and back home where it was safe from more costly and damaging hands. I cant help but to provide another example though. The preverbal "straw that broke the camel's back". I had a brand new four core radiator in the Trans Am. While I was REDOING THEIR WORK I noticed a glop of permatex on the fins. At first I thought it was just a drop that they spilled (considering how much sloppy spillage they left all over the white pearl painted chromed out engine) but upon peeling it off the coolant began to leak. So, they damaged my radiator (amongst many other parts) and covered it up without telling me. I can only guess they assumed I wouldn't notice it. Are you kidding me? Its a SHOW CAR GUYS. When I saw that I immediately called Brad to ask if he wanted a list of the reasons why they would never see me in their shop again. At that point I think the list was at 10 (It grew from there). I was threatened, told to come in and tell him to his face, told to F*** OFF and heard a "CLICK". He hung up on me which prompted this review. When you gotta vent, you gotta vent. As I stated I can go on for a while but you should get the gist at this point. In short, I guess if you had a junker you can take your chances. However, if you have any kind of knowledge of what a repair should look and perform like CONSIDER YOURSELF WARNED! NEGLIGENT, SLOPPY, LAZY, SLOW and UNPROFESSIONAL AT BEST! GOOD LUCK IF YOU USE THEM, YOU WILL NEED IT. Bill or Brad, you have my number, feel free to call. You know I have a whole garage full of '60's and '70's show cars that always need something. At this point I don't know what you can do to rectify this but I welcome any hint of remorse. read more

I take pride in my car and I expect no less from a business that services it. After Bill's Muffler looked at my car, I heard a knocking noise in the back. It took me a little time to find out what was making that noise. My wheel lock has its own place in my trunk. Instead of putting it back properly it was just thrown in to bounce all over. AND a mechanic there told me that there was an issue involving suspension work with a quote of $300+. I took it to a more reputable shop just up the street and they fixed the issue for $20, yes that's twenty dollars! Unbelievable. read more

I bought 4 new tires. Misunderstood my mechanic. Thought he said to get it aligned at Bill;s. When I went in and asked for the alignment, they told me I needed new ball joints, shocks, and other things for a total of nearly $350. I told them I would think about it, went back to my mechanic and asked him to check the front end. He said there was nothing wrong with it, but told me he recommended alignment at Alan Jay, the Ford dealer, because Bill's Muffler was known for "upselling" -- recommending work that was not necessary.. I would be very wary of this shop. Have had other local people tell me similar stories since this happened to me. read more

WOW.....I must agree with the last reviewer, as I am a seasonal resident of Wauchula Florida I too have heard and experienced major problems with this garage. Being a single woman and not familiar with pricing etc. I was told by locals that I was completely ripped off. BEWARE OF THESE ROBBERS!!!! read more