Horrible service. Horrible way to conduct a business. Bill came and "fixed" our propane fireplace. We paid him on the spot. Three days later fireplaces quit working. Called Bill twice and three times a day for 10 days and left messages . He never called back and never came to fix the the problem . Had to call another contractor to fix the problem and pay yet again. read more

They are very reliable and do excellent work at a reasonable price. Plus I love helping our local businesses out. Would highly recommend them. read more

Bill was right on top of it when I needed emergency service. He and his crew were responsive and fast. I highly recommend him! Judy P read more

Came out fast and diagnosed the problem. Quoted the price for the part which he ordered on the phone. Worker installed part and charged more than $200 more without notifying. Worker said we always charge way more for the part than it cost. Service and labor $200. Total bill more than $800. 500 more than part. When questioned Bill got very angry and screamed he would come remove it! Not professional . Takes advantage . read more

I have used Bill's Plumbing, Heacting... since buying my house in 2020. I have been very happy with the service until now, but my most recent experience was unacceptable. I was given an estimate for a gas valve replacement, and after the work was completed I was given a bill for more than twice what the estimate was. I called Bill and asked him why I wasn't made aware before the work was done, he started YELLING at me. HE said that if I wasn't happy, he could take the valve back and leave me without heat. I asked why he was getting so aggressive with me for asking a question and he continued to yell at me that he t being aggressive and that he was given the wrong quote for the part. I told him i was happy to pay the bill since the work was done, but that I would have appreciated being given an accurate quote before work was done in the future. after some more yelling, I asked him where I could send a check. Unprofessional and unacceptable. I will never be using this company again or referring others. read more

We are so glad we found Bill when we moved into our home three years ago. We have had to call him to fix numerous problems and have found him to be friendly, extremely knowledgeable, reliable, fair-priced, and trustworthy. read more

Been using Bill for about 4 years to service my 28 year old boiler systems. He kept them limping along until I was ready to install new propane furnaces. He did a great job removing the old fuel tanks and working with me to install first one furnace then the other so we had continuous heat during a cold season. He took responsibility to work with the propane tank installers as well. Sn=mott, clean job. New furnaces performed brilliantly. read more

Just moved to horseheads, bought a house and there was a gas leak. called bills on a Saturday and they came out within 30 minutes. Got the job done quick and was very nice!! 100% recommended!! Saved our lives read more

Bills Plumbing Heating and Air Conditioning replaced our entire heating and AC system and water heater . They were here when they said cleaned up to perfection and very professional and kind . There are not enough words to say how very pleased we are with all the equipment and comfort it is giving . Definitely will call again with all our needs in their expert workmanship read more

Called and received phone call within an HR. and asked for a price on cleaning a boiler and said he would get back to me and "never" did..Would highly not recommend!! read more

We had recently moved into a home in Elmira and less than 2 mos in, NYSEG found leaks in our basement pipes. They shut off our water tank, furnace & locked the meter and advised me to contact a plumber out of the phone book. The previous owner of home had used Sheesley's for sewer line, so I called them. They do not do electrical plumbing but suggested I contact Bill's. GLAD I DID! They were fast to arrive, efficient, and had our heat/water back on in a few hours. Bill even handled contacting NYSEG while he was here to have them test & turn services back on. When you are new in the area & have to rely on recommendations, it is hard to know what to expect. I would highly suggest using Bill's and we will be having him return in the spring for other work. He was able to answer questions about our fire place & wood burning stove and did not seem to mind explaining. USE THEM! read more