Great electrical work, poor plumbing experience, Expected a higher quality result and was very…read moredisappointed.

Martins installed a boiler w polypropylene to finalize our driveway heater. Their technical work…read morewas great and they are very organized We felt that communication could have and should have about the boilers details: internal safety temps, propane consumption, details re the snow sensor, temperature sensor etc. It's all worked out now but at the consumer end, we wld have appreciated details early, not because I called Martins a lot. I'm sure I was annoying but they were very polite and Leonard was excellent about information. I'd use them again for work but I've learned to ask questions sooner.

Hubbard's guys, Fuzz and Tom spent 11 hours at our home upgrading our 100 Amp Service to a 200 Amp…read moreService. They were so nice and very professional. They did an amazing job and next, we are putting in a new heating/cooling system.

My experience with Hubbards Plumbing went from a 5 in 1988 when Hubbard installed plumbing in my…read morenew home, a 3 summer 2013 and now 1 star. 1988 Hubbard installed the B vent in home carpenter did not finish B vent correctly code officer passed all work in my home and according to Hubbard the Code OFficer did not do his job. 1988 two months after home finished tub installed by Hubbard in bathroom where the B vent was staring at Hubbard yet not a word that it was unsafe. The next 26 years Hubbard maintained all plumbing: low flush toilets ( B vent staring at Hubbard while installing toilet), sink, hot water heater and all plumbing maintenance. All those years the B vent was not finished correctly yet Hubbard never informed me of this error on builder part. April 2013, I requested a bathtub be installed and was scheduled for June yet called and never got a service call appointment. May 2014 home inspected for sale Chad Hubbard arrives and tells realtor and buyers : it is noted the B vent is a fire hazard, not code compliant, and potentially noxious fumes. Chad Hubbard states " as you see Anne I cannot state all is well when there are several life safety issues" When a plumber ignores "several life safety issues" in a home that he has maintained for 26 years I question how safe my family and friends are when doing business with Hubbard Plumbing.

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

I used their services to update my thermostat to a WiFi one. This AM the heater was not kicking in…read more I called at 7 and they were there within the hour. They got the heater running. It is an older system. When the weather gets better, I'll be calling to see about an upgrade!

Steve recently came over to access an electrical issue in my basement. He was knowledgeable when…read moreit came to the work that was to be done. He left the place cleaner then prior to him working! We will have Bradford's come back again.

We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

My Generac 17 kw standby generator failed after a lightning storm. It would start and then shutoff…read morewithin a few seconds. I contacted Finger Lakes Power Systems to repair the unit. Their Service Manager, Tara Barnhart, advised that a tech would be sent out shortly. The tech spent 3 hours of troubleshooting over 3 visits. Tara contacted me by phone and advised that the tech was unable to identify the cause of the failure, and more troubleshooting was required. She advised that the cost to date was $1000 and would I like to continue. She advised that the problem could be fuel related, stepper motor/mixer, the controller or something else. She advised getting a new generator and would like to schedule an appointment. I told her that I thought that the technician's analysis was poor, to stop troubleshooting and to invoice me. I received an invoice for $995.00 with the Note: "Replaced fuel solenoid and brushes, generator still not running properly. Technician recommends replacing fuel regulator and stepper motor/mixer assembly and possibly controller or replacing entire unit." Before the tech's analysis and part swapping, the unit would start, run a few seconds, shutoff. After the tech's analysyis and part swapping, the unit would start, run a few seconds, shutoff. The tech changed nothing and gave me a useless diagnosis for $1k. I had another tech examine the unit. He discovered within 15 minutes of visual inspection that the controller was fried, possible due to the lightning storm. He also discovered that a fuse in the transfer switch was blown. These two items were not discovered by FLPS. Avoid this company!

I have done business with this company on several occasions and can not recommend it more highly…read more They do excellent work, have excellent followup and give great value for the money.

Mason was great. If you have a plumbing need or a remodeling need definitely give him a call. He…read moreanswer's the phone , communicates well , is on time , knowledgeable ,fair priced and over all does good work. I will definitely give him a call if i need help. Thank you Mason.

It was Saturday evening of Memorial Day weekend when our water intake pump froze up. We took it…read moreapart to see if we could find a reset switch and could not. We called Mertec to come out and fix the pump or we were going to have to have our house full of people go home. My call was answered on the first ring by a pleasant gentleman. He asked a bunch of questions then made some suggestions as to what we might try first. We did and called him back. Based on what we told him at that point, he made some final suggestions and asked that I call him back and let him know how that worked out. We did what he said and the pump worked great. I called him back to say thank you and ask how much I owed him and he chuckled and said you don't owe me anything, but that if plumping needs arise in the future to think of him. I absolutely will look to Mertec for any future needs as well as recommend them to anyone in need. Our fix was simple for people that have some basic mechanical knowledge. However, rather than take our money, be was more interested in making sure we has water service. Thank you for saving our weekend.