These guys are amazing!!! Hands down an amazing crew. The review you see at the bottom is an issue…read morethat can happen to anybody. People dont understand that being a plumber in this day and age is tough with material allocation being insane. Homeowners don't understand how hard these guys have to work and they do work hard. They are professional, trustworthy and honest. Unlike other plumbers when they cut holes out of your wall they make a nice clean cut for easy patching and always clean up after themselves. They use moving blankets to protect the area they are working in and make sure to discuss the job with you before they start working. If you need quality service work these are the guys you want at your disposal. They are locals and very tight nit with the Ithaca community. One minute they are changing out your shower diverter amd an hour later they are installing steam piping at breweries. These guys do ALOT pf different jobs big and small. Give them credit where the credit os due. I dont care how many times they have to go get parts. Things change in a split second and your old ass house is the problem not them 100% of the time.

The good news is that unlike many folks in Ithaca, these guys actually pick up the phone. The bad…read morenews is that the service leaves a lot to be desired. I had a plumber look at a water pressure issue (apparently nothing to be done about that, so no worries) and a dripping tap. The plumber disassembled the tap, told me they needed to order a part - as usual, these always require some brand specific cartridge - and they'd get back to me once they sourced it. He did not put the tap back together properly, so I had to figure out how to reassemble it myself, and Warden never called me back about the replacement part. Weeks later I still have a dripping tap. Would not call these folks again, guess I'll teach myself how to replace the cartridge on my own so I can be assured of a decent job.

I called Donahue Halverson to come look at my Munchkin boiler--in its death throes--and give me an…read moreestimate on options going forward. A very friendly, amiable guy came out and had a look and promised to send me an estimate later in the week. When I didn't hear, I called and got their voicemail. I explained that I was expecting an estimate and that I'd be going out of state for two weeks and hoped the estimate would arrive by the time I got back. it did, and I had questions, so I called back. The woman who answered the phone seemed confounded by my request and said I needed to sign the contract and send it back. I explained again that I had questions that needed to be answered first. She wondered what my questions were, so I explained what they were. In a none too polite manner she said someone would get back to me. No one ever did.

The best and the nicest. Love their tech who saves us again. Previously installed a water heater…read morethe same day. Now, replaced a kitchen faucet, fixed a leaky sink and fixed a leaky bath faucet. All done the same day and perfectly! Love these people!

Rob and Michelle came to my house to investigate an issue with an exhaust fan in a bathroom. I had…read morereplaced the fan a few years prior and it never worked properly. Rob quickly found that the motor was bound and offered to get a replacement after trying to fix with 3 in 1 oil. They were not able to find a replacement motor but during their journey to Home Depot the motor was unbound by the 3 in 1 oil. Rob returned the motor to its housing and reinstalled. Instead of costing me extra money with total replacement they fixed the issue in the current fan. Honest people giving great value. Definitely recommend for any of your electrical work.

RJC Electric is incredible!! They took on my project when I didnt think anyone would. I had gotten…read morequotes from a few different companies and they were by far the most knowledgeable!! They worked hard to complete my project and went above and beyond to make sure it was perfect! I couldn't be happier! I would definitely recommend them if you want a truly professional job done!

Have used them three times for household updates, and appliance installation and upgrades. Each…read moretime we've had the service by a really nice guy named Jared, who works efficiently and, um, pleasantly. He's always honest about the conditions he finds in our 100+ year-old house and gives helpful choices, I.e. "This is happening. I could do this and it would involve this and cost that..or we could do this.." Reliable, great work, and less expensive than we always think it'd be.

Drew at Pleasant Valley has been absolutely incredible helping me prepare my home to be sold. He's…read moreknowledgeable, trustworthy and friendly, and he was SUPER patient with my pack of dogs. Highly recommend!!!

This experience couldn't have gone better. I received a recommendation for Roto Rooter from my…read moreneighbor. I had a faucet that was leaking, causing mold and leakage onto my kitchen floor, that needed service quickly. Though I did not call for urgent service, the plumbers were over within two hours. They installed my faucet, explained what had happened, offered advice, and removed all used parts, which was all done neatly and within a short amount of time. Joe was reliable, knowledgeable, incredibly polite (even took off his shoes upon entering), honest, and did what he said he was going to do at the price point quoted. I really couldn't have asked for better service and I highly recommend them.

Called for a shower that was backing up in our bedroom. It was about on hour in that he looked at…read morethe shower. He had camera scoped the clean out drain to the septic etc. and no issues. Got to the shower and first plunged it (with my plunger) and broke the plunger. Then snaked it. After about 30 minutes of hearing the banging of the snaking I came in to see what was happening. The clog was worse and he seemed baffled as to why. Mentioned that the snake was fully extended and he didn't know where it all was going - that it made no sense. I walked downstairs to find water pouring through the ceiling and a sink overflowing. He proceeded to say that "that was already like that". That we are now at about something like $400 for his time thus far and to keep going we are looking at $300 more. My response was that I think I would have noticed if I had water leaking like that I would have noticed and pointed out that we were just down here scoping the clean out and there was not water pouring out - this just happened. I asked what he thinks might be going on, did he break a pipe snaking? His response was "I am going to leave it there" As in I am walking out with water pouring through your celling and out your sink. I was shocked and barely holding back tears. His response was "this is my business and I don't want you to sue me". He did indeed walk out. It took me 24 hours to get something else here and in that time a pipe burst in our wall causing even more damage. Turned out he broke the shower pan when snaking causing the issues - yet another issue we are left fixing. What a nightmare and beyond unprofessional.

Allen's has always been a pleasure to have work in my home…read more I have had them do work on many occasions, both plumbing and heating. Professional and work well done. They respond in a very timely manner, do quality work and I highly recommend.

They have an answering service that answers all their calls, when you leave a message they never…read morecall back.

Awesome service! Came in 45 mins, fixed kitchen drain in about 20 mins, very reasonable rates, nice…read moreguy!

They can't keep their phone up to date I just tried calling and got told it was disconnected and I…read morehit the call button at the top of this page.

The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.