Appolo installed new furnace and central a/c unit in my home…read more At the time of the installation, the overflow preventer in the a/c unit was stuck, resulting in flooding my carpeted basement. The initial repair person who came to see what caused the flood was the one who told me that the overflow preventer install caused the flood yet Appolo refused to reimburse me for the insurance deductible. Two years later another (different) company came for routine maintenance and showed me that the original ductwork was poorly designed because there is a rule that there should be 24 inches between secondary ducts and the end of each main line; it is clear on most online descriptions that this is ideal for maximum air flow through the system. When Appoly did the original install I had them come back because the air flow felt insufficient and they told me it was by design because the goal is to run the unit for a long time at a lower air flow for consistent temperature!!

Friendly service.. On time fixed my plumbing issue and didn't overcharge.. Highly recommend!read more

Pat/McGreal's is a honest, hard working, fair priced , stand by his work and word man-Thank You pat…read morefor doing an excellent job installing our central air conditioning system.

I had a new oil fired boiler system and fuel tank installed by the owner Pat McGreal. He was on…read moretime every day, honest and knew his stuff. He cleaned up each day here and checked back with me to insure everything was working fine. I enjoyed speaking with him and highly recommend him. I thought I sent this, it just popped up while doing a veterinarian review on Yelp? Anyway, you're the best!

Well our entire family have been using HSC Associates for over 20 years and they have always done a…read morestellar job servicing and installing numerous HVAC systems in our various properties. Recently our Mitsubishi split went down in our main tv room during this lastest round of scorching heat. HSC responded immediately and between Marvin, Brandon, Kevin and Zack were able to find the problem and get it back into operation. Ahhhh! Cold air again!!! Great job fellas. 10 Stars for this fix. Thanks again. Loyal Customer, D. Barr Family

We have been HSC customers for 12 years since our move to Ithaca. Last spring, they cleaned and…read moreserviced our boiler incorrectly, and when we started using the heat, it whistled loudly. We called them, and they came and said it was their error--no charge. They then sent a bill. We called and reminded them, and they said it was no problem. This year, when we called to make our annual appointment for service, they said they would not come unless we paid in advance because we had an outstanding unpaid bill. We explained, but Brandon became increasingly annoyed. HE HUNG UP THE PHONE! Never have I encountered such unprofessional behavior. How dare he? Is this a way to treat customers? Marcia Kepecs Ithaca NY

The furnace quit. I called Fanchers and they were prompt in coming out…read more The furnace has codes on it so it's easy to zero in on most problems. I watched as the repairman kept repeating his testing on the electrodes ....... and finally came to conclusion it was a gas valve problem. Then he didn't have the part on the truck so he had to meet someone from the store halfway to get one. I was charged for 2 hrs labor. I felt he was just wasting time. I feel very uneasy about calling them again and will find another service. We'd always had great service when Ron was in charge.

We were told that this company was more expensive than others but it was worth it bc they would…read morestand by their work - we found the opposite. Had a technician come "fix" our AC, paid $650. A day later, didn't work. Called for follow-up, were told they couldn't come for 4 days (after 3 day heat streak) unless we paid a "priority fee." I pushed back angrily, but respectfully. Said this was bad business sense & that we shouldn't have to pay a fee on top of a failed $650 repair. Was told the tech's schedule was full unless we paid the fee for them to "move things around." I said again that's unacceptable treatment of paying customer. Said if they insisted on the "priority fee," I would not work with them & would post on social media/tell friends. I was told "don't threaten me" and "we don't take that lightly." To be clear, this was not meant as a threat, but a statement of consequences. And as they did nothing to resolve things, we are following up with bad review as promised.

Mike from M&M plumbing came to fix a leaky kitchen sink drain today. This is not the first time we…read morehave hired Mike, knowing that he always shows up on time and completes the work for a reasonable price. There are many price gougers out there in the market these days, but not Mike who is an honest tradesman who does the work you pay him to do. Don't hesitate to call him next time you need plumbing work done.

I don't understand the negative reviews (two of which come from non-Ithaca locations). Our…read moreexperience couldn't have been more different. We called them on a non-emergency basis. They came out immediately (on a holiday weekend). They solved a number of problems we were having. They did so by applying real cleverness and good humor. They then charged a very reasonable amount. We couldn't be more pleased!

Lee and his crew of 2 installed the Mitsubishi mini split ductless air conditioning installed in…read moreabout 13 hours, listened to my concerns and requests, came to work early, delivered a quality product (Mitsubishi), kept work area(s) clean, respectful and considerate. I highly recommend this company for the Mitsubishi ductless air conditioning/heat pump units for their efficiency (hopefully I'll see this reflected in my NYSEG bill) and their silence when running.

This is the place to get a new furnace installed. I didn't know anything about furnaces, but Lee…read moreBrown was very helpful and patient with me and answered all my questions. They were on time and very efficient. I had four estimates and Tom Ellis's mgr. ( Lee) was the most helpful. Sincerely, Carol

Cameron & Mike are a great team of business owners, I want to express my sincere gratitude to…read moreAscend Heating for their professional furnace repair service. I was pleasantly surprised by their immediate response. They came out to my home within a few hours, despite not having an appointment and the urgency of the situation [it was 47 degrees in my home!]. Cameron and Mike are both incredibly knowledgeable and courteous. They took the time to thoroughly diagnose the problem and explain it to me in a clear and understandable manner. Their communication was excellent, keeping me updated on the progress of the repair and ensuring my satisfaction throughout the process. I would highly recommend Ascend to anyone in need of HVAC repair services [I have already sent one referral your way guys!]. They are a reliable, trustworthy, and customer-focused, and tidy [yes they clean up after themselves!] company that delivers quality work. Bonus: they were great with my cats and kid :)

From the owner: At Ascend Heating and Air Conditioning, we are driven by a steadfast commitment to honesty,…read moreintegrity, and unparalleled professionalism. Our dedicated team of fully certified technicians is always ready to provide exceptional service and guidance. We prioritize your best interests above all else, ensuring a transparent and pressure-free experience. Say goodbye to pushy sales tactics and uncertainties about pricing. With Ascend, you can rest assured that you will receive the highest quality service at the best price every single time. Experience the difference today by giving us a call and let us exceed your expectations

Comfort Technology has given great service for my heating system for past three years. They are…read morevery responsive, explain issues very clearly, and are on top of the changing technology. They've solved problems with my existing service and installed expansions in an addition. I have referred a number of people to them and will continue to do so.

From the owner: Ithaca AC Repairs, Heating Contractor, Heating, Air Conditioning, Indoor Air Quality, Cortland…read moreCounty Air Conditioning, Ithaca Hvac Contractor, Heating Contractor, Air Conditioning, Furnace Repairs, Boiler Repairs, Hvac Contractor, Heat Contractor

Reliable and honest. Hard working intelligent service. Suggested easier options for what we needed.read more