Welp, it finally happened. The POS alternator that Brownells charged me $325 died after 3 years and…read morefried a new battery in the process. The total cost was $760 because it supposedly took 4 hours of $100/hr labor it t to change the alternator on my old 1996 jeep cherokee xj. I would have done it myself in half that time (because I guess I am more skilled than them), but it was mid summer and I had to go to work myself. Not that they put any elbow grease into it, either. A day after driving it off their lot, I turned on the AC and the belt screeched loud enough to turn heads on Old South. They didn't even take the time to properly tighten the belt. A week after than the GEN light came on again, indicating that the alternator was broken again! When I brought it back and made a fuss, they gave me attitude and then charged me an additional $50 to fix something they half-assed before. It is laughable service from a guy who eyeballed me and took me for a summerer (even then...fix the truck, jackass! Slacker half-assers). Now- two years after that repair I had to replace the battery, little did I know that it was the alternator they put in that fucked up my other battery! I replaced the batt, thinking it was the cold weather that did destroyed it. HOWEVER- months after that replacement the BROWNELLS SHIT REPAIR JOB struck again and fried my new battery, popped fuses, etc. I should have written this review years ago, but now I have new vested hate towards those dorks. PS you can always find the one mechanic out at the box scamming on college chicks. He was probably the idiot that did such a shit job on such a simple repair, then overcharged by $400 plus (even with the ACK surcharge it was 2x too much.) DON'T GO TO BROWNELL'S THEY ARE LAZY, TALENTLESS HACKS. DON'T GO TO BROWNELL'S THEY ARE LAZY, TALENTLESS HACKS. DON'T GO TO BROWNELL'S THEY ARE LAZY, TALENTLESS HACKS. DON'T GO TO BROWNELL'S THEY ARE LAZY, TALENTLESS HACKS. DON'T GO TO BROWNELL'S THEY ARE LAZY, TALENTLESS HACKS.

They helped me with a scooter tow. The staff in the office were kind and efficient. Something that…read morecan be difficult to find in the auto industry. Would highly recommend!

Great if you have any problems, they are great with Range Rovers Old Land Rover's and Mercedes G…read morewagons both G500s and even Europa gray market G320s.

Colby and team saved the day for us. Our Jeep Wrangler wouldn't start, got towed to the local Jeep…read moredealership where they said they couldn't work on it for 3 - 4 weeks, but we had a ferry to catch in 2 days. No Kill Car Rescue put in a temporary fix that allowed us to get the Jeep on the ferry and back home to a local dealership. Highly recommend!

Poor service at best. Rarely return phone calls…read more They have made appointments and have not honored them.

Kimberly and Ray are excellent. From communication through final repaitsyand pick up coordination…read more Been working w them for years.

Went to these guys for a flat and they charged $80. When mentioned that this was high they cursed…read more The place looks like a junkyard and the staff is right out of Duck Dynasty. One positive is they do seem to do good work if you can put up with the pricing and attitude.

Yea! These guys are great! Friendly with a can do attitude!! I still want to go pick out some chix…read moreeggs though! All my cars are much happier when they leave!

Popped the side wall of my Tesla Y tire on the curb of the ACK Cottage hospital on a Wednesday. Had…read morea car ferry ticket leaving the island on Saturday. We were sweating bullets at how complicated a fix was with not having a standard size tire on the island. Barrett's ordered a tire on the mainland and the ferry brought it over.... in time! They had it ready Friday morning. They stayed calm and executed it perfectly. We highly recommend them. But, the tow truck was AAA from Nantucket Autobody.

Not a bad day in a very imperfect system. Arrived at 7:40am on a Saturday in mid June. Inspections…read moredon't begin till 8am btw. 6 cars in a single line followed by a street side cone stating "CLOSED". I drove away (as suggested online) to do other errands and returned at 8:20am to find 5 cars in line a space for me. The inspectors are very pleasant & professional. My car was taken into the bay along with my registration and $35. 15-20 minutes or so later I was invited to take my car from the bay with a new sticker. Curious why they don't just give out 60-70 tickets with the plate number stuck on the back (to avoid resale) at 7am like an NYC Italian Deli? The State really should create an island inspection station that can take some of the pressure off of the Don Allen station. The state & island taxes are surely substantial enough to cover it. Taxing folks who can afford to send minions to do it for them tells me the money is there.

Austin and his team are the BEST!!! Called in with an issue at 8:00. Had to leave the vehicle…read morethere. They drove me home and called three hours later to tell me the car is ready. Sent a car out to pick me up. Grand total $59.10.