I want to start this off by saying I liked Mike and thought they had taken great care of myself and…read moreother year round islanders in the past. This most recent experience has led me to believe otherwise and I will absolutely not be taking my car back or recommending ever again. I had gotten new tires/brakes put on the car at different points over the winter. Right before the 4th of July, my engine start shaking and so my boyfriend brought the car in on Tuesday, June 24th. We had had off island plans for the holiday but didn't hear anything from the guys at the garage so we pivoted plans, not a huge deal. 2 weeks went by with one or two texts that said "we'll call with an update" however, no call was received. 3 weeks in, they called and said they couldn't duplicate the problem but found and issue with a wheel bearing- we asked that they not fix the wheel bearing but just see if they could diagnose the engine problem. When nothing was still done about the engine, my boyfriend went on YouTube and sent the mechanics videos on common fixes..... It is now July 31st, we picked up the car and have been charged $800 for..... wheel bearings, spark plugs, labor and parts. Half of which we had asked them not to fix, the other half that should have been an easy enough fix that didn't take a month and a half of absolutely no communication. I will happily pay what is fair but this is so wrong on so many levels I cannot fathom spending another dime here, nor should you. If I could give 0 stars I would.

Car battery died on vacation. It's one of those batteries that is not easily accessible, buried…read morebeneath multiple other parts. I dropped car off without an appointment. They replaced the battery in 20 mins. Everyone there from Mike to the mechanic to the person at the cash register was very friendly. Thank you.

I REALLY wanted to give Peter and his business a very good review. He has worked on our car several…read moretimes in the last couple of years, and has usually been fairly quick to respond and completed the work satisfactorily. He has not ALWAYS come on the day he agreed to come, but I can say that about many island contractors and usually am pretty flexible. He has completed brake work, replaced a tire, put a "kill switch" on our battery for when we leave the island, replaced a battery, and an alternator. He has shown admirable skills on all of these repairs, and has charged a fair price (at least by Vineyard standards). This past month, however, he has ruined our "relationship." As an independent contractor, he has always asked for 1/2 up front and then 1/2 upon completion. I know, I know...perhaps that is my own fault for accepting those terms...but he has always completed the work and I felt OK with the situation. Recently I asked him to check out an "ABS" warning light on my car and replace another tire; after an initial assessment and quote, I paid him the requisite half. He has since disappeared--he does not answer his phone or respond to texts. It has been weeks since his last communication with me--and of course he still has my money--several hundred dollars. At this point, I feel that he has stolen my money and will never hear from him again. I know that I should not take it personally, but it does hurt to know that I have always been exceptionally quick to pay Peter and always kind to him when we talk. I have even asked if needed water/coffee, etc while working. Unfortunately, I need to let the world know--BEWARE OF THIS SCAMMER!

Terrible service. Do not, do not, do not, I repeat DO NOT hire this company. Took money and left my…read morevehicle partially dismantled. I had to hire someone else to come finish the mess he started. Still has my money and will not return calls or text messages. I've had to file a claim in small claims court hoping to get some funds back. I'm not optimistic.

Wonderful team who helped with an issue with exhaust/muffler. From scheduling to expert diagnosis…read moreand repair of the car, friendly, knowledgeable, extremely helpful they provided honest assessment and recommendations for the repair. Highly recommend Courtesy Motors! We will call them for our next car service for sure.

Thank you Megan and the Courtesy Motors team! Here on vacation and needed a new car battery. Megan…read morereturned our call right away. They had the specific size and type we needed (H6 start-stop technology, high reserve capacity, CCA, AGM). The install was quick and we were back in vacation mode.. Thanks again!

I was from out of town, in my 2005 Yukon transporting 7 friends all over MV for the weekend. OMG…read moreoil leaking , spraying my back windshield. Its Friday, what to do? Found Bruce cleaning up at the end of his busy week. This delightful positive, KNOWEDGEABLE young man, dropped to his knees checked source of the vehicle leak, pronounced it safe, come back Tuesday to top off differential oil and have it fixed on the mainland. Saved my weekend. But by Monday, i had another problem with noise by drivers side front wheel. Now i have 6 people counting on this old and rusted vehicle to get us to beach, sightsee, go fishing and we are all worried. I pull in to see Bruce's smiling face, jacks up the car pulls off a rusted wheel gaurd which he tells me are just a bother, tops off my dif oil and waves good bye.. Dont go anywhere else, new business owner. SUPPORT BRUCE AND PILGRIM AUTO

When I initiate a roadside service call from AAA I know I'll be getting Pilgrim Auto. This same guy…read morehas been giving me gas in the middle of nowhere and jump starts on Martha's Vineyard for 13 years. If you get roadside service at night do not be scared by his crazy lighted up modded monster car thingy, or his spider tattoos. Today I needed his help, and even in the dead of August I got SERVED within 40 minutes. Thanks Pilgrim Auto Guy :)

Reasonable rates, very quick turnaround for repair! I used this business because of the excellent…read morereviews, not disappointed.

Angel, Lisa and everyone else at MV Autoworks are wonderful people. They have gone above and beyond…read moreto take care of my vehicles, educate and help save money whenever possible. Angel was even willing to join a call with a used car dealer that sold me a vehicle that was misrepresented, he told him how it was and helped me to have the vehicle returned. He went out of his way to help and it made a big impact! If you need anything done with your vehicle this is the place to go!

Colby and team saved the day for us. Our Jeep Wrangler wouldn't start, got towed to the local Jeep…read moredealership where they said they couldn't work on it for 3 - 4 weeks, but we had a ferry to catch in 2 days. No Kill Car Rescue put in a temporary fix that allowed us to get the Jeep on the ferry and back home to a local dealership. Highly recommend!

Poor service at best. Rarely return phone calls…read more They have made appointments and have not honored them.

They helped me with a scooter tow. The staff in the office were kind and efficient. Something that…read morecan be difficult to find in the auto industry. Would highly recommend!

Great if you have any problems, they are great with Range Rovers Old Land Rover's and Mercedes G…read morewagons both G500s and even Europa gray market G320s.

Kimberly and Ray are excellent. From communication through final repaitsyand pick up coordination…read more Been working w them for years.

Went to these guys for a flat and they charged $80. When mentioned that this was high they cursed…read more The place looks like a junkyard and the staff is right out of Duck Dynasty. One positive is they do seem to do good work if you can put up with the pricing and attitude.