I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

Terrible place for rehab. Mother was not cared for, hearing aids not charged nightly. Phone rarely…read moreand it often went missing. Did not do physical therapy even 4 days a week and they left her in bed without feet raised and she had ulcerated feet due to neglect. Do not go to The Terraces for rehab. Go to VI Silverstone where I had her moved to treat wounds, which delayed her recovery from a broken femur. She still cannot walk comfortably. Pictures are worth a thousand screams

My mother in law lived here for the last 16 months of her life. Sadly, months after she arrived,…read morethe pandemic hit. She had begun to take advantage of the many social options here. Her two bedroom apartment had a fantastic view of the peak, with a bit of Camelback off to the right side. She was used to luxury, and had no real issues with the way the things were run. When covid came, they locked down the facility within an inch of the law. I never heard of a single resident catching the virus, and staff members were tested very frequently. Meals were delivered to her door every day, and her biggest problem was boredom. Her health started to fade with a series of strokes, but the Terraces kept her from getting covid. We were so impressed that we could see ourselves living here or something like it when we downsize.

As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

This is one of the best decisions I have yet made in my life. Choosing the Beatitudes Campus of…read moreCare was easy. Compared to other places I visited, which were perhaps newer and more " modern, " the minute I walked into the Beatitudes, I felt its soul and incredible vibrancy. Mark Hendel, a professional in the realm of senior living, escorted me on tours of various places. This was the only site that struct me in this way! It was palpable! The hallmark chosen for this NFP community sums up their mission and vision perfectly: LIVE BRIGHTLY. AGE BOLDLY. I am grateful every day in every way to now be living here. MG

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

The Staff here are compassionate, attentive and truly dedicated to providing a safe and supportive…read moreenvironment. the facility is clean, well maintained and gives families a peace of mind knowing their loved ones are in good hands. highly recommended.

These people care! House is always clean and organized. The staff is very friendly and always…read moretaking extra care of their residents.

My mother is a resident at this place, she is 81 years old and has pretty severe cognitive issues,…read moredementia. She lives in the memory care unit; you have to have a password to use the elevator to get to her floor. I forgot to mention, they have a tablet that you use to check in- you enter your phone number and then it asks if you're seeing your person. It takes your picture, then it prints out a label. You have to use it to check out too, security is important. I went to their Thanksgiving buffet, everyone went to the first floor and got their food. The whole dinning room was open, so family could come visit their loved ones.

I just relocated my mom from a senior living facility in the Phoenix Valley because their care for…read moreher was reprehensible. In fact, I have lobbied with the state to have the director jailed over his neglect of his residents resulting in injury. I had little hope that I would ever find an assisted living facility for my mom that truly cared about her and would treat her with the respect she has earned living on the planet for ninety years. I was so wrong! Avista Senior Living at North Mountain is not only a Godsend, but a miracle as well. I just spent the past three days there fixing up my mom's apartment and was able to meet most of the staff during that time. The facility Director, Amy, sincerely cares about every resident and seems to know all their names. The Marketing Director, Rob, has been there for my mom in ways that warm my heart. He personally went to her old facility to pick her up and bring her to Avista. He has gone above and beyond the norm to make sure she has everything she needs to call her new apartment, "home", which she now does with enthusiasm. I ate the same meals that the residents do and was equally impressed. The food is actually good, it's nutritious, and the portions are large. Everyone there from the Director to housekeeping, to maintenance, to food service, sincerely love their jobs and the people they serve. Pop into the lobby any morning and see the smiles on the residents' faces as they mingle together and listen to the vintage Juke Box. After extensive research, and as an award-winning journalist, I can confirm without a doubt that Avista Senior Living at North Mountain is the JEWEL of the Valley! If you are not happy with where your loved one currently lives, I highly recommend that you call Rob and schedule an appointment today. You will be impressed, and your loved one will be blessed!

This place is great. My mom really likes living here. The house looks just like the pictures. Very…read moreclean and spacious. Rooms are good sized and have alot of natural light. There's a good energy when you walk through the house. The staff is very attentive. My mom is well cared for and she's happy. Thank you Davine and the entire staff for taking great care of my mom.

After doing a lot of research and visiting over 7 other places we choose First Choice for our Mom…read more This was the best decision we ever made. Devine and her staff are the most professional yet most loving people you could ever ask for!!! They take such wonderful care of our Mom and provide us such comfort in knowing our Mom is well taken care of. Thank you First Choice!!!

Nice that family is allowed to visit at all hours…read more Activities and meals are basic. Care staff are kind and responsive yet overworked. Owners are business first minded. General surface clean environment. Outdoor grounds are okay.

Never chose this facility for your loved ones!…read more My experience with this assisted living business was very concerning. Communication was consistently poor, and it was often difficult to get clear or timely responses about resident care. More importantly, I observed situations where some residents did not appear to be treated with the level of attention, respect, and compassion that this type of service requires. That raised serious concerns for me about the quality of care being provided. Reliability, transparency, and genuine care for residents should be the top priority in any assisted living environment, and I did not feel those standards were consistently met here. I strongly encourage families to ask detailed questions, visit frequently, and closely monitor the level of care if considering this facility.

My Father was hospitalized with an end stage disease process. We needed a higher level of care that…read moreour family was not able to do. We were lead to this Group Home and were able to get a same day tour at 7:30 PM. We were impressed with the environment and the cleanliness. We made the commitment and my Father has been there a week. Today he said he was HAPPY! Highly recommend.