I cannot say enough for this business! Last year I knocked the door handle off my 2014 Honda…read moreAccord. I ordered a new one online but after weeks of failed attempts from me and many of my friends and neighbors we were unable to get it on. I drove by Silvers and explained my situation and they immediately made the repair. They would not accept payment and simply said they were glad to help! A few months ago my uncle side swiped my car and I was in need of professional help again so I went straight to them. They did the repairs necessary for a fair price in a reasonable amount of time. My car was new again! Unfortunately my drivers door had leakage problems with all this rain and we discovered the gasket around the door had come detached and they fixed it the moment I appeared at their business. They apologized for the problem and asked me to call back the next week to make sure no further leaks happened. The next week it started to leak again. Evidently my fancy, smart entry keyless Honda, had this weird electrical system that caused the car alarm to go off after a hard rain when it leaked. I had to replace my battery and tarp the car until I could get by again for them to look at my problem. They checked into it again and discovered the roof rack had shifted and allowed water to get in and set the alarm off after soaking the floor board. This was not caused by their repairs or the door gasket, but they smiled and repositioned the rack but did not charge me. Who would have believed that within a week I was up at midnight, after the rain, disconnecting my battery and covering my car with a tarp again. The floor board was soaked and I was furious! Only in 2020 could this really be happening. I brought them my car and they politely agreed to take a look again. Well this time they brilliantly discovered my sunroof drains had clogged causing the backed up rain water to drain into my car. I was skeptical but they convinced me they were certain and once again did not charge me for their work! Needless to say the clogged sunroof had nothing to do the original repairs! It has rained several times since then and no leak, no car alarm and no wet floor board! These guys are true gentlemen and great car body specialists! They are knowledgeable, professional, and kind. SILVERS AUTO SERVICE is what makes authentic Ashevillians, their team has reminded me that there are still good humans in this world, in this country, in this state, and in this town (even in my neighborhood)! Thank you

I want to sincerely recommend Ronnie Silver to anyone in need of repair to your car…read more I went to Silver's after my car was hit in the parking lot. My experience couldn't have been more excellent. I was greeted in a very friendly, professional way. It became clear very quickly that Ronnie is an expert in his field. He knew very quickly how to handle my repair and exactly what was needed. He did the most perfect, thorough job to repair all the damage to my car. Also, he is very honest with great integrity. Go to Ronnie at Silver's in Leicester, NC, and receive the BEST experience possible.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

I have had to use the body repair service several times in the last 10 years, top notch service…read moreeach time. All I had to do was tell my insurance who I was using. Steve had pictures and estimate turned in before I even called them back. He did a great job, and anytime I called to check, everyone was friendly and let me know what was happening. I have always trusted them and wouldn't think of using anyone else.

Best Body Shop in our area. They go above and beyond and the quality of work they do is Top Notch…read more I personally am so Thankful I was told about them when someone in a truck hit my Wrangler. We are back on the road and *Grandma's Broom* is better than before. I can not speak Highly enough about thid family and body shop

Luke did a fantastic job: he updated me along the way, found a great price for tires needed and…read moredealt with my insurance company. He called me when he said he would, very friendly, knowlegeable and professional. Christine greeted me when I first arrived and I knew I was in the right place. She was so helpful and understanding. She also helped me with my rental car return. In the end my Subaru SUV looked great. What a super team, great job. These are the people you want working on your vehicle.

Just wanted to give a well deserved shoutout to Christine and Sierra I had a situation where an…read moreinsurance company was failing to properly communicate with me about the status of a vehicle that was sent to Caliber Colision for the initial adjustment and claims process. Both Christine and Sierra were extremely pleasant to speak with and more than happy to answer my questions on multiple occasions and provided any information that they could.

We had a problem with our moon roof not closing. Howard, the Manager came out right away and took a…read morelook at it. As there was a part broken that prevented the proper closing of the moon roof he quickly detached two parts and was so able to close the roof and added some matching duct tape to seal the roof partion and hold it safely in place. This was outstanding service in every which way, and the real Five star point, we are not locals, and had no appointment. A great, heartfelt THANK YOU to Howard !!

They did an excellent job with my car. Reliable workmanship and honest. The car was repaired so…read morewe'll that I couldn't tell it had ever been damaged and was ready earlier than expected.

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC

My van had a huge gouge on the door and was dinged up all over. Brian fixed everything and she now…read morelooks brand new! Very pleased with Ryan's attention to detail and completing the repairs in just a few days.

My daughter damaged the front bumper of her car. Ryan fixed it reasonably without having to go…read morethrough insurance. Looks great. He was very up front about the options and risks of each option.