Found a vehicle I wanted for my daughter, who's about to go off to college, called about it and was…read moreput in contact with Warren. Can not say enough good things about this gentleman. Helped me navigate the entire process from start to finish with no hiccups and had the vehicle serviced detailed and filled with fuel. 10/10 would recommend this dealership and it's easy laid back customer service. If you can get Warren as your sales guy you'll be more than take care of.

Avoid this dealership at all costs. I am at the dealership now. The offices are small and dirty…read more The sales-staff is apathetic, and finance has no sense of urgency. Fred-Anderson Toyota inflates prices, and then lies to customers, so they are not worried about selling. There is an average 20% markup to their pricing strategy. Be sure to look up book on any car you are interested in BEFORE speaking with anyone at the dealership! The dealership engages in the standard cars.com and autotrader aggregator trick where they list a vehicle in multiple locations from Raleigh to Asheville! Be absolutely sure to find out where a car is physically located before going to any Fred-Anderson location. Finally, this is my third attempt to purchase a car from Fred-Anderson. I have been through pairs of salespeople, and a Finance Director and have found the entire staff, from the 'Director' down to the service people to be basic, backwoods, mountain folk. I wouldn't bring business here unless you want to be cheated, lied to, and offended by good 'ol boys. In 15-years of professional service and business, and routinely purchasing 4 cars yearly, I can say with knowledge and experience that Fred-Anderson Toyota is one of the worst car dealerships on the eastern seaboard. Trust me. Stay away from Fred-Anderson Toyota.

I've been dealing with Fred Anderson Subaru for about a year, since I bought an Outback from them…read moreas a 10th anniversary present for my wife. I've also had two routine service experiences, including this morning. Both the sales and service experiences were exemplary. I feel I got a fair deal on the purchase, and the purchase process was reasonably quick with minimal upselling. Both service visits went well, today I was in and out in under an hour for an oil and cabin filter change and tire rotation plus an annual state safety inspection. The waiting area is large, open and comfortable. I'm not usually a fan of dealership service depts, but Fred Anderson is quick and fair. Can't ask for much more.

absolutely worst experience yet..from mileage inflation on inspection to ratting and crunching that…read morewasn't there after an oil change..never ever will I go back here.

They were very professional and helped my mother with her selection of a car. We picked car out…read morefrom online selection, they brought to store for my mothers test drive and then purchase. For test drive to walking out with keys was 2 hours!!!

We bought a good car here but screwed up the registration and refused to call us back. They say…read morethat they are too busy. If you schedule a test drive, multiple people will call you to try to sell you financing "on the car you are going to buy." "Buy? I've got to drive it first, Buddy." They also gave us a faulty fob to operate the vehicle and told us we just needed to replace the batteries. If you test drive, be sure to set your appointments as early as possible. I think noon is the earliest window. Even if you get one at noon, you'll be waiting 30 minutes before anyone talks to you. If you make the mistake of getting one at 1pm or later, you'll be waiting for at least an hour. If you plan on buying a car, be sure they fix any issues with the vehicle BEFORE you write a check, otherwise they will just blow you off. In brief I like the low pressure, the price you see is what you pay (plus the $600 "service fee"). But like so many places, once they get your money they could care less about you. They can't call once about a problem you are having due to their negligence but if you schedule a test drive, you will have at least one person calling you every day to try to sell you extended warranty coverage or sell you a loan. You'd be better served getting a loan from a bank. This place charges you excess fees to facilitate loans.

if I could give a negative number of stars I would. No response from general manager at all…read moreregarding a safety issue. Sold car. Unbelievable and tried to contact for over two months

The Flow VW repair department did work that was not requested, and they were anything but…read moreforthcoming in their indication of what their service would cost, resulting in a bill many hundreds of dollars in excess of what was agreed. Indeed, the manner of Flow VW's lack of communication, and its misrepresentation of costs, suggest that such behavior is standard procedure in milking as much as possible from each service job.

Just to be able to find someone to carefully and fully refurbish a 21 year old Saab is a miracle;…read morebut, the quality of the work, friendliness of the staff and the fact that it was less than estimate is (beyond words)!!! I have been using Precision International for over 25 years; but, this was a masterpiece.

Solid experience. Andy was our service representative and I never felt like he was anything but…read moregenuinely trying to help. Our consultation was fair, straightforward and when I was done, I was satisfied with the work and the price. Say hi to Calvin for me, I'll be back if there's any further need for my BMW.

I bought a car from this dealership a little over a month ago. Since I already knew exactly which…read morecar I wanted, the process went very smoothly. We'd gone to look a year earlier, but there was a waiting list for the Sportage hybrid. When we went back this year, the same sales consultant, Bucky Bates, worked with us. Bucky was a pleasure to deal with and even called several times over the next few weeks after the sale to make sure that everything was still going OK. The one thing that really turned us off was the hard pitch on the financing. Rather than explain what our basic costs would be and explaining the options, the guy we talked to (can't remember his name) only explained more expensive options and didn't tell us the basic monthly financing cost until we pinned him down and said we were not interested in all the extended warranties. It was a complete lack of transparency and quite different from our sales experience.

I could not be happier with my recent purchase of a Kia Seltos! I owe it all to the help of my…read moresales people, Julie C. and Bucky B. They were amazing, helping me navigate the usually unsavory task of car shopping... they even made it painless! And i love my new car!! Highly recommend this place!!!