Found a vehicle I wanted for my daughter, who's about to go off to college, called about it and was…read moreput in contact with Warren. Can not say enough good things about this gentleman. Helped me navigate the entire process from start to finish with no hiccups and had the vehicle serviced detailed and filled with fuel. 10/10 would recommend this dealership and it's easy laid back customer service. If you can get Warren as your sales guy you'll be more than take care of.

Avoid this dealership at all costs. I am at the dealership now. The offices are small and dirty…read more The sales-staff is apathetic, and finance has no sense of urgency. Fred-Anderson Toyota inflates prices, and then lies to customers, so they are not worried about selling. There is an average 20% markup to their pricing strategy. Be sure to look up book on any car you are interested in BEFORE speaking with anyone at the dealership! The dealership engages in the standard cars.com and autotrader aggregator trick where they list a vehicle in multiple locations from Raleigh to Asheville! Be absolutely sure to find out where a car is physically located before going to any Fred-Anderson location. Finally, this is my third attempt to purchase a car from Fred-Anderson. I have been through pairs of salespeople, and a Finance Director and have found the entire staff, from the 'Director' down to the service people to be basic, backwoods, mountain folk. I wouldn't bring business here unless you want to be cheated, lied to, and offended by good 'ol boys. In 15-years of professional service and business, and routinely purchasing 4 cars yearly, I can say with knowledge and experience that Fred-Anderson Toyota is one of the worst car dealerships on the eastern seaboard. Trust me. Stay away from Fred-Anderson Toyota.

I've been dealing with Fred Anderson Subaru for about a year, since I bought an Outback from them…read moreas a 10th anniversary present for my wife. I've also had two routine service experiences, including this morning. Both the sales and service experiences were exemplary. I feel I got a fair deal on the purchase, and the purchase process was reasonably quick with minimal upselling. Both service visits went well, today I was in and out in under an hour for an oil and cabin filter change and tire rotation plus an annual state safety inspection. The waiting area is large, open and comfortable. I'm not usually a fan of dealership service depts, but Fred Anderson is quick and fair. Can't ask for much more.

If you buy a vehicle from this company, the vehicle will be severly scratched on day 1. Then Ryan…read moreBrown, the GM will blame you, when this dealership is the one that scratched up the vehicle. All this deplorable company has done is cost me money I purchased a brand new 2025 Subaru forester from this deplorble business in October of 2025. Within a week I noticed that my Forester was severly scratched- swirl marks were all over my Forester. This was after the Xzilon coating was applied same day- sealing in any scratches. I informed Fred Anderson. Their response was to bring the forester back so they could "fix it". So I did. They had my Forester for about 1hr. This is not enough time to properly fix the paint or clear coat. When they brought my car back i informed the sales manager the scratches were all still on my car. To which he replied "the wind scratched you car. Then they took it back to detailing and had it maybe 30 min. When they brought it back, they parked my forester in the shade to make sure that the scratches could not be seen. Then when I called back to inform them that the scratches were all still there, the answer was to bring my car back, give me a loaner so they could fix it. They had my car a week and still DID NOT fix it. I did not findout until after the fact, that Fred Anderson hired a third party without my consent to "fix" my car. The third party did NOT do anything to my car but leave holo mrks where they "worked at" the paint (right front fender). Ryan has since refused to accept responsibility of the dealership. Over 10 cars have the same pattern at fred anderson as i leave this review. Multiple cars are severly scratched. Just to get the paint fixed on my car $3,199. I paid for the Xzilon $338.25 plus the rental that was over $250 while my car was in the shop. Now i will be incuring even more charges to hold this deplorble business accountable in court! I did not take my brand new vehicle through a carwash and I did not use a bristle brush on it as I do not and have never owned one!

They were very professional and helped my mother with her selection of a car. We picked car out…read morefrom online selection, they brought to store for my mothers test drive and then purchase. For test drive to walking out with keys was 2 hours!!!

We bought a good car here but screwed up the registration and refused to call us back. They say…read morethat they are too busy. If you schedule a test drive, multiple people will call you to try to sell you financing "on the car you are going to buy." "Buy? I've got to drive it first, Buddy." They also gave us a faulty fob to operate the vehicle and told us we just needed to replace the batteries. If you test drive, be sure to set your appointments as early as possible. I think noon is the earliest window. Even if you get one at noon, you'll be waiting 30 minutes before anyone talks to you. If you make the mistake of getting one at 1pm or later, you'll be waiting for at least an hour. If you plan on buying a car, be sure they fix any issues with the vehicle BEFORE you write a check, otherwise they will just blow you off. In brief I like the low pressure, the price you see is what you pay (plus the $600 "service fee"). But like so many places, once they get your money they could care less about you. They can't call once about a problem you are having due to their negligence but if you schedule a test drive, you will have at least one person calling you every day to try to sell you extended warranty coverage or sell you a loan. You'd be better served getting a loan from a bank. This place charges you excess fees to facilitate loans.

My review is for sales AND service. I came in to buy a new Taos last February 2023. The salesperson…read morewas lovely and friendly. He then turned me over to the "money" guy to work out the purchase. There was no longer any such thing as 0.99% loans; but, the guy didn't tell me that the interest was 7.2% and that it was COMPOUNDED DAILY!!! I paid off the car in 8 months, but in that time, I paid about $2400.00 in interest. During the sale,mi asked about if the car came with "clear coat". I didn't ask to sell to me. I wanted to know if it was included. Time passed and I was tired and hungry and signed the papers for a car that ended up costing 12k dollars more than the list price, all tolled. Today I called about the state inspection. I'd need an appointment, and it would take an HOUR for the inspection. No, thanks!! I took is to oil change place and the inspection was 5 minutes!! Thank you to Valvoline on Sweeten Creek Rd for saving me from being robbed of an hour of my life!! My previous VW's were from Winn VW in Newark, CA. That dealership could teach Flow VW a thing or two.

Service department sucks. Take advantage of women. Stay far away of you know what's good for you…read more They charge customers for the rags they use. $36. Call it a shop charge. John should find a new line of work. $300 labor for a 40k check up and oil change. Plus $30 to rotate tires on top of the labor. I call bullshit!

Broke down near their shop and was able to get the car there for them to look at. They diagnosed it…read moreand fixed it as soon as they could and got us back on the road. Highly recommend!

Just to be able to find someone to carefully and fully refurbish a 21 year old Saab is a miracle;…read morebut, the quality of the work, friendliness of the staff and the fact that it was less than estimate is (beyond words)!!! I have been using Precision International for over 25 years; but, this was a masterpiece.

I bought a car from this dealership a little over a month ago. Since I already knew exactly which…read morecar I wanted, the process went very smoothly. We'd gone to look a year earlier, but there was a waiting list for the Sportage hybrid. When we went back this year, the same sales consultant, Bucky Bates, worked with us. Bucky was a pleasure to deal with and even called several times over the next few weeks after the sale to make sure that everything was still going OK. The one thing that really turned us off was the hard pitch on the financing. Rather than explain what our basic costs would be and explaining the options, the guy we talked to (can't remember his name) only explained more expensive options and didn't tell us the basic monthly financing cost until we pinned him down and said we were not interested in all the extended warranties. It was a complete lack of transparency and quite different from our sales experience.

All they want is your money and after that they don't even reply to questions or concerns…read more The performance of the Telluride hybred is well less than advertised and the sales person won't even respond to my concerns.